Windows 10: Windows 10 won't update

  1. Posts : 178
    Windows 10 home Version 10.0.10586 Build 10586
       28 Oct 2017 #1

    Windows 10 won't update

    I'm posting here to comply with instructions from zbook on this thread. Details of my dilemma are posted there. Let me know if you want them cut/pasted/posted here. My system information zip file is attached.
    Windows 10 won't update Attached Files
      My ComputerSystem Spec

  2. Posts : 19,859
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Oct 2017 #2

    The thread in installation and upgrade is fine.
    Please post the DM log collector results in the installation and upgrade thread.
      My ComputerSystem Spec

  3. Posts : 178
    Windows 10 home Version 10.0.10586 Build 10586
    Thread Starter
       30 Oct 2017 #3

    Here is the most recent DM Log collector.
    Windows 10 won't update Attached Files
      My ComputerSystem Spec

  4. Posts : 19,859
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Oct 2017 #4

    In the log there are more than 30 startup items.
    With the drive being a HD instead of a SSD the boot times must be long.
    To compare a boot with no start up items please place the computer in clean boot.
    Clean boot has all non-Microsoft off on boot and all startup items off on boot.
    It has the fastest boot times.
    When you want to use an application you then have a small wait to have it load.
    It keeps CPU, disk and memory all at their lowest levels with the optimal performance.
    Between clean boot and normal boot is selective boot.
    In selective boot you choose the top 5 applications that you always use and these are set for boot.
    This makes a happy compromise as you will always boot the computer and seldom need every software application on boot.

    These are the steps for clean boot using administrative command prompt:

    4) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    5) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    6) shutdown /r (you will reboot the computer so that it is in clean boot)
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    Evaluate the performance on your computer in clean boot during typical use.
    Are the boots faster or slower?
    Are the shutdowns faster or slower?
    How has the video performance changed? Is it better, worse, or the same?
    Continue using clean boot indefinitely to monitor performance.

    After several days of clean boot switch to selective boot and compare performance.
    This way you will have compared a normal boot with > 30 boot items to clean boot and selective boot.

    Open Ccleaner > windows tab > scroll down to system and advanced and post an image into the thread.

    In the left lower corner search type: system > open system control panel > on the left pane click advanced system settings > on the advanced tab under startup and recovery click settings > post an image into the thread.

    Event[55219]:  Log Name: System
      Source: Microsoft-Windows-WindowsUpdateClient
      Date: 2017-10-30T23:31:31.544
      Event ID: 20
      Task: Windows Update Agent
      Level: Error
      Opcode: Installation
      Keyword: Installation,Failure
      User: S-1-5-18
      Computer: Acer_Desktop
    Installation Failure: Windows failed to install the following update with error 0xC1900201: Feature update to Windows 10, version 1703.
    Event[51474]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2017-10-30T16:35:42.194
      Event ID: 41
      Task: N/A
      Level: Critical
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      Computer: Acer_Desktop
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
      My ComputerSystem Spec


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