1.    3 Weeks Ago #1
    Join Date : Oct 2017
    Posts : 2
    windows 10

    Netio.sys BSOD multiple times when interner browser gets really slow


    I am on a windows 10 64 laptop

    I have been getting the Netio.sys error several times now whenever I am doing high resource consumption things, which are usually youtube videos in firefox and once or twice during a virus scan

    Please help
    Netio.sys BSOD multiple times when interner browser gets really slow Attached Files
      My ComputerSystem Spec
  2.    3 Weeks Ago #2
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    Hi Thermono ,

    There were 3 misbehaving drivers identified.
    2 software drivers
    1 hardware driver

    Which AV have you been using that are always on?
    Which AV have you been using that are manual?


    Open administrative command prompt and type or copy and paste:


    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    4) Uninstall Zone Alarm
    ZoneAlarm Uninstall Tool Download
    5) Uninstall Avira
    Avira AntiVir Removal Tool - Download
    6) Turn on Windows defender
    7) Update athw10x.sysDriver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter
    Updating a driver: Updating a driver. - Microsoft Community
    8) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool

    This may take hours so plan to run it overnight.

    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool

    The testing is done not by time but by passes.

    The more passes the better.

    There are a significant number of false negatives if fewer than 8 passes are made.

    A false negative is a pass when there is malfunctioning RAM.

    There is 6 GB RAM on the computer (4 GB RAM and 2 GB RAM).

    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM

    Just 1 error is a fail and you can abort testing.

    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.

    Again the more passes the better.

    If both RAM pass when tested 1 at a time after failing when tested together test the next DIMM with 1 RAM module for 8 or more passes. This will help to differentiate malfunctioning RAM from malfunctioning DIMM /Motherboard.

    Memtest86+ - Advanced Memory Diagnostic Tool
    Memtest86+ - Advanced Memory Diagnostic Tool

    Microsoft Community
    Memory problems. - Microsoft Community

    MemTest86+ - Test RAM Windows 10 BSOD Tutorials
    MemTest86+ - Test RAM BSOD Tutorials

    9) When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image of the results into the thread.


    Code:
    Event[1560]:  Log Name: System  Source: Display  Date: 2017-08-30T12:36:18.102  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-SG22QM2  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[1563]:  Log Name: System  Source: Display  Date: 2017-08-30T12:36:22.090  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-SG22QM2  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[1165]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-08-24T07:53:00.527  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-SG22QM2  Description: Windows failed fast startup with error status 0xC000009A.


    athw10x.sys Driver for Qualcomm Atheros CB42/CB43/MB42/MB43 Network Adapter Official site: http://www.qualcomm.com/drivers
    Unofficial site: http://www.atheros.cz
    Code:
    10/13/2017 10:35 AM    Windows Error Reporting    Fault bucket AV_NETIO!StreamInvokeCalloutAndNormalizeAction, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 23182ec1-018c-464f-99ef-4b1e71632c32
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80c01fe0928
    P4: ffffb780fe99dc78
    P5: ffffb780fe99d4c0
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\101317-28828-01.dmp
    \\?\C:\Windows\Temp\WER-171546-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5872.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A27.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5A76.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_84d2e45bdeca142bf5583a985d480553be5ad_00000000_cab_0b297fb1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: eb46af51-94ec-480f-a15f-5083651a632e
    Report Status: 268435456
    Hashed bucket:10/11/2017 3:47 AM    Windows Error Reporting    Fault bucket AV_NETIO!StreamInvokeCalloutAndNormalizeAction, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: d11f8f46-da17-49f9-82d3-9f7177bcd319
    
    Problem signature:
    P1: 1000007e
    P2: ffffffffc0000005
    P3: fffff80dca630928
    P4: ffff9d0126a05c78
    P5: ffff9d0126a054c0
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\100717-33515-01.dmp
    \\?\C:\Windows\Temp\WER-146750-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3307.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER374D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37AC.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_cca570a404120d9d8a7d9f4a248bdf63ba4b_00000000_cab_1f3919e8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 9eaf2e57-64e3-4c72-b525-d92b591ab44d
    Report Status: 268435456
    Hashed bucket:8/30/2017 5:37 PM    Windows Error Reporting    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 15268fc4-abcc-42c7-9b26-c054cd1467e4
    
    Problem signature:
    P1: 141
    P2: ffffe103edc814a0
    P3: fffff80ef557cce4
    P4: 0
    P5: 2d14
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20170830-1235.dmp
    \\?\C:\Windows\Temp\WER-535402640-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2BC8.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2BE7.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C26.tmp.txt
    \\?\C:\Windows\Temp\WER95AE.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_98b3b9edcd266f8c79106b2731a952e3e2ac38f6_00000000_cab_125e987c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: f0555227-0b0e-4c2a-a8cd-0924a1a83fcc
    Report Status: 268435456
    Hashed bucket:8/30/2017 5:37 PM    Windows Error Reporting    Fault bucket LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 2fc3f55b-0d00-4844-8245-2ffd06892584
    
    Problem signature:
    P1: 141
    P2: ffffe103edc814a0
    P3: fffff80ef557cce4
    P4: 0
    P5: a94
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\WATCHDOG\WATCHDOG-20170830-1236.dmp
    \\?\C:\Windows\Temp\WER-535404109-0.sysdata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C36.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2C56.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2CC5.tmp.txt
    \\?\C:\Windows\Temp\WERC6F2.tmp.WERDataCollectionStatus.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_141_6c7427456d9691d5b4a3925529e66953aa4e033_00000000_cab_125ec940
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 14ba12a8-6a3f-4a25-b55f-19843ca17177
    Report Status: 268435456
    Hashed bucket:9/27/2017 1:16 PM    Windows Error Reporting    Fault bucket LKD_0x1A1_WIN32K_CALLOUT_WATCHDOG_nt!IopLiveDumpEndMirroringCallback, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 4d33a938-5eb2-4ee4-bc20-b76e2fe20500
    
    Problem signature:
    P1: 1a1
    P2: ffffe103eabfc700
    P3: 0
    P4: 0
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\PoW32kWatchdog\PoW32kWatchdog-20170830-1949.dmp
    \\?\C:\Windows\Temp\WER-258000-0.sysdata.xml
    \\?\C:\WINDOWS\LiveKernelReports\PoW32kWatchdog-20170830-1949.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD59C.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD770.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD7B0.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a1_beff90e6311cd5ffd73b45ea831c986eb08acb72_00000000_cab_02913eb6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 754d67b0-ff89-4159-a8c9-122edcd6271e
    Report Status: 268435456
    Hashed bucket:8/25/2017 1:03 PM    Windows Error Reporting    Fault bucket LKD_INSTR_SESSION_POOLTAG_DCwr, type 0
    Event Name: LiveKernelEvent
    Response: Not available
    Cab Id: 0443fa12-aba8-4d87-8a17-1135337d18d1
    
    Problem signature:
    P1: ab
    P2: 1
    P3: 100
    P4: 0
    P5: 4
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\LiveKernelReports\win32k.sys\win32k.sys-20170824-1827.dmp
    \\?\C:\Windows\Temp\WER-86954265-0.sysdata.xml
    \\?\C:\WINDOWS\LiveKernelReports\win32k.sys-20170824-1827.dmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61EF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER626C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER629C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_ab_6279c5bacf1f5498df995f35ad07f622f73daf4_00000000_cab_10c399f7
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: a2cc2077-689d-45ee-a75c-7ef8a61b4270
    Report Status: 268435456
    Hashed bucket:
    Code:
    9/27/2017 1:17 PM    Windows Error Reporting    Fault bucket 0x133_DPC_nt!KeAccumulateTicks, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 3c6a04e4-efbd-4302-a583-74a469238539
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff80328ff0348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092717-37828-01.dmp
    \\?\C:\Windows\Temp\WER-258000-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD89A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD8AB.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD8DB.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_992e2e56f6f062c4e1f1e9bcc945746678468477_00000000_cab_02916bc1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 98271a0a-40bd-428f-bf68-95a29d2e105a
    Report Status: 268435456
    Hashed bucket:9/27/2017 5:58 PM    Windows Error Reporting    Fault bucket 0x133_DPC_nt!KeAccumulateTicks, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 73b5bad2-6fcc-44f1-9744-0c9e27ac590d
    
    Problem signature:
    P1: 133
    P2: 0
    P3: 501
    P4: 500
    P5: fffff801bd400348
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\092717-30312-01.dmp
    \\?\C:\Windows\Temp\WER-105531-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER889A.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8AAD.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER8AFC.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_133_a060ce620fb5fd22f2d81b98bd1cdcee1e29c5d_00000000_cab_0d8d73ff
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 64ed9a52-69fa-4a14-8ec1-e5b6bad60c1b
    Report Status: 268435456
    Hashed bucket:
    Code:
    Name	[00000002] Dell Wireless 1707 802.11b/g/n (2.4GHZ)Adapter Type	Ethernet 802.3
    Product Type	Dell Wireless 1707 802.11b/g/n (2.4GHZ)
    Installed	Yes
    PNP Device ID	PCI\VEN_168C&DEV_0036&SUBSYS_020E1028&REV_01\4&B2752C2&0&0013
    Last Reset	10/25/2017 2:40 PM
    Index	2
    Service Name	athr
    IP Address	192.168.0.9, fe80::ccb:42f0:39fc:9043, 2600:8804:6404:2d00:b03b:9e6e:879d:5591, 2600:8804:6404:2d00:b2c0:90ff:fea3:a57b, 2600:8804:6404:2d00:ccb:42f0:39fc:9043
    IP Subnet	255.255.255.0, 64, 128, 128, 64
    Default IP Gateway	192.168.0.1, fe80::526a:3ff:fed2:96b
    DHCP Enabled	Yes
    DHCP Server	192.168.0.1
    DHCP Lease Expires	10/25/2017 4:12 PM
    DHCP Lease Obtained	10/25/2017 3:12 PM
    MAC Address	‪B0:C0:90:A3:A5:7B‬
    Memory Address	0xFE980000-0xFE9FFFFF
    IRQ Channel	IRQ 4294967281
    Driver	c:\windows\system32\drivers\athw10x.sys (10.0.0.341, 4.12 MB (4,317,112 bytes), 6/10/2016 8:06 PM)
    Code:
    athr	Dell Extensible Wireless LAN device driver	c:\windows\system32\drivers\athw10x.sys	Kernel Driver	Yes	Manual	Running	OK	Normal	No	Yes
    Code:
    avnetflt	avnetflt	c:\windows\system32\drivers\avnetflt.sys	Kernel Driver	Yes	Auto	Running	OK	Normal	No	Yes
    Code:
    vsdatant	Zone Alarm Firewall Driver	c:\windows\system32\drivers\vsdatant.sys	Kernel Driver	Yes	System	Running	OK	Normal	No	Yes
    Last edited by zbook; 3 Weeks Ago at 16:47.
      My ComputerSystem Spec
  3.    3 Weeks Ago #3
    Join Date : Oct 2017
    Posts : 2
    windows 10
    Thread Starter

    Avira is the default 24 hour on

    Zonealarm is a left over one, I uninstalled it a long time ago.

    Then I have comodo firewall.

    The zonealarm uninstaller is not supported by windows 10.
    Should i just delete the vsdatant.sys
      My ComputerSystem Spec
  4.    3 Weeks Ago #4
    Join Date : Apr 2017
    Posts : 8,762
    windows 10 professional version 1607 build 14393.969 64 bit

    Contact zone alarm support for assistance uninstalling their residual software.
    There could be other parts of their software that could cause problems in the future if it is not all uninstalled.
      My ComputerSystem Spec

 


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