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  1.    3 Weeks Ago #71
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit

    Click Start, and then click Run.
    In the Open box, type devmgmt.msc, and then click OK.

    Device Manager opens.
    Expand each listing with a yellow triangle.
    Right-click the listing with yellow triangles, and then click Uninstall to remove it.
    Restart the computer.

    After the computer starts, Windows will automatically scan for hardware changes and reinstall the needed drivers.

    If the above fails try the same steps again but this time instead of uninstall click update > browse my computer for driver software > choose the last known working driver for the device.

    If the above fail post the driver details into the thread and see the prior post with the URLs for fixing the device manager drivers.



    These are some troubleshooting links for the start menu:

    [How To] Re-register Start Menu In Windows 10: [How To] Re-register Start Menu In Windows 10


    Troubleshoot problems opening the Start menu or Cortana: https://support.microsoft.com/en-us/...t-menu-cortana


    http://www.thewindowsclub.com/start-...pen-windows-10
      My ComputerSystem Spec
  2.    3 Weeks Ago #72
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Quote Originally Posted by zbook View Post
    Click Start, and then click Run.
    In the Open box, type devmgmt.msc, and then click OK.

    Device Manager opens.
    Expand each listing with a yellow triangle.
    Right-click the listing with yellow triangles, and then click Uninstall to remove it.
    Restart the computer.

    After the computer starts, Windows will automatically scan for hardware changes and reinstall the needed drivers.

    If the above fails try the same steps again but this time instead of uninstall click update > browse my computer for driver software > choose the last known working driver for the device.

    If the above fail post the driver details into the thread and see the prior post with the URLs for fixing the device manager drivers.



    These are some troubleshooting links for the start menu:

    [How To] Re-register Start Menu In Windows 10: [How To] Re-register Start Menu In Windows 10


    Troubleshoot problems opening the Start menu or Cortana: https://support.microsoft.com/en-us/...t-menu-cortana


    http://www.thewindowsclub.com/start-...pen-windows-10
    Thanks, I've tried all of this ... changing drivers (to other compatible ones), uninstalling both drivers, scanning for hardware changes.

    I've also tried the Powershell tricks to re-download Windows Apps and ... nothing.
      My ComputerSystem Spec
  3.    3 Weeks Ago #73
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit

    Post the driver info displayed in device manager along with an image for each yellow triangle into the thread.

    Please post an updated zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  4.    3 Weeks Ago #74
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

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      My ComputerSystem Spec
  5.    3 Weeks Ago #75
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

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      My ComputerSystem Spec
  6.    3 Weeks Ago #76
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
      My ComputerSystem Spec
  7.    3 Weeks Ago #77
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    for both the yellow triangles, I've tried:
    uninstalling/rebooting - they're back
    changing to the other driver suggested - that also fails to load with a yellow triangle
    disabling, rebooting, then re-enabling - they both fail

    I've also quadruple checked that I have only the Corsair STRAFE keyboard and Evoluent mouse attached. The only other peripheral connected via USB is a Plantronics headset, and the Focusrite audio interface device.

    Could there be a BIOS setting that is expecting a PS2 mouse and keyboard? I did some snooping around but could not find such a setting.
      My ComputerSystem Spec
  8.    3 Weeks Ago #78
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit

    This is the most recent entry in the event logs: A corrected hardware error has occurred. Cache Hierarchy Error

    Code:
    Event[12647]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2017-10-31T22:22:12.801  Event ID: 19  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: Dan-PC  Description: A corrected hardware error has occurred.Reported by component: Processor CoreError Source: Corrected Machine CheckError Type: Cache Hierarchy ErrorProcessor APIC ID: 4The details view of this entry contains further information.
      My ComputerSystem Spec
  9.    3 Weeks Ago #79
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Quote Originally Posted by zbook View Post
    This is the most recent entry in the event logs: A corrected hardware error has occurred. Cache Hierarchy Error

    Code:
    Event[12647]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2017-10-31T22:22:12.801  Event ID: 19  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: Dan-PC  Description: A corrected hardware error has occurred.Reported by component: Processor CoreError Source: Corrected Machine CheckError Type: Cache Hierarchy ErrorProcessor APIC ID: 4The details view of this entry contains further information.
    Thanks, I'm googling what this means... one of my cores is bad? Defective CPU?
      My ComputerSystem Spec
  10.    3 Weeks Ago #80
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit

    Were you previously using windows driver verifier?

    1) DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
    BUGCHECK_STR: 0x139

    2) CLOCK_WATCHDOG_TIMEOUT (101)
    DEFAULT_BUCKET_ID: CODE_CORRUPTION
    BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_8_PROC

    3) BUGCHECK_STR: 0x124_GenuineIntel
      My ComputerSystem Spec

 
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