Windows 10: WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error Solved

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  1. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #51

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  2. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #52

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  3. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #53

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  4. Posts : 20,040
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Oct 2017 #54

    1) Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    2) For drive: ST4000DM000-1F2168 please display the HD Sentinel test results for the SMART tab (full view)
    3) And please use HD Sentinel as before to see if there are BSOD.
    4) For any BSOD please post a new zip.
    5) For Prime95 and FurMark for the WHEA 0x124 we need to have images in the thread to verify the testing.

    6) Download and install the Intel Processor Diagnostic Tool
    When the test completes please use the Microsoft snipping tool to post an image into the thread.
    Download Intel® Processor Diagnostic Tool:
    Download Intel® Processor Diagnostic Tool
    The Intel® Processor Diagnostic Tool:
    The Intel® Processor Diagnostic Tool
      My ComputerSystem Spec


  5. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #55

    zbook said: View Post
    All of the 11 new BSOD were WHEA 0x124.
    Code:
    Event[3830]:  Log Name: System
      Source: Disk
      Date: 2017-10-27T18:35:41.527
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Dan-PC
      Description: 
    The driver disabled the write cache on device \Device\Harddisk5\DR5.
    
    
    Event[3831]:
      Log Name: System
      Source: Disk
      Date: 2017-10-27T18:35:46.386
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Dan-PC
      Description: 
    The driver disabled the write cache on device \Device\Harddisk3\DR3.
    Code:
    Event[3829]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T18:35:38.131
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    Code:
    Event[3825]:
      Log Name: System
      Source: Disk
      Date: 2017-10-27T18:35:11.472
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Dan-PC
      Description: 
    The driver disabled the write cache on device \Device\Harddisk4\DR4.
    
    
    Event[3826]:
      Log Name: System
      Source: Disk
      Date: 2017-10-27T18:35:27.120
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Dan-PC
      Description: 
    The driver disabled the write cache on device \Device\Harddisk1\DR1.
    
    
    Event[3827]:
      Log Name: System
      Source: Disk
      Date: 2017-10-27T18:35:32.079
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Dan-PC
      Description: 
    The driver disabled the write cache on device \Device\Harddisk0\DR0.
    
    
    Event[3828]:
      Log Name: System
      Source: Disk
      Date: 2017-10-27T18:35:36.279
      Event ID: 34
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: Dan-PC
      Description: 
    The driver disabled the write cache on device \Device\Harddisk2\DR2.
    Code:
    Event[3823]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T18:33:38.133
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    
    
    Event[3824]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T18:34:38.131
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    Code:
    Event[3763]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T18:29:22.180
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    
    
    Event[3764]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T18:30:22.178
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    Code:
    Event[3638]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T17:51:26.241
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    
    
    Event[3639]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T17:52:26.239
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    Code:
    Event[3612]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T17:31:26.239
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    Code:
    Event[3603]:  Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T17:21:26.242
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    
    
    Event[3604]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-10-27T17:22:26.240
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    
    The details view of this entry contains further information.
    The write caches were disabled by me...
    "The driver disabled the write cache on device"

    I was afraid that I might lose data do to the constant BSODs. Should I re-enable it?

    Click image for larger version. 

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    That said, I haven't had a BSOD since I re-installed the Focusrite drivers. I have yet to open a case with Focusrite, but will do so. The last BSOD 0x124 was Thursday, 10/26.
      My ComputerSystem Spec


  6. Posts : 20,040
    windows 10 professional version 1607 build 14393.969 64 bit
       30 Oct 2017 #56

    See post #54.
    The event view logs can be checked with the current settings now.
    Then later enable write caching.
    In a few days the event view logs can be rechecked to see if there are corrected hardware errors.

    See post #13 for HD Sentinel and BSOD. See if you can make BSOD.
    See post #17 please update the status of the yellow triangles in device manager.
      My ComputerSystem Spec


  7. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #57

    zbook said: View Post
    1) Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    2) For drive: ST4000DM000-1F2168 please display the HD Sentinel test results for the SMART tab (full view)
    3) And please use HD Sentinel as before to see if there are BSOD.
    4) For any BSOD please post a new zip.
    5) For Prime95 and FurMark for the WHEA 0x124 we need to have images in the thread to verify the testing.

    6) Download and install the Intel Processor Diagnostic Tool
    When the test completes please use the Microsoft snipping tool to post an image into the thread.
    Download Intel® Processor Diagnostic Tool:
    Download Intel® Processor Diagnostic Tool
    The Intel® Processor Diagnostic Tool:
    The Intel® Processor Diagnostic Tool
    Intel Processor Diagnostics Results:
    --- IPDT64 - Revision: 4.0.0.29--- IPDT64 - Start Time: 10/30/2017 6:19:19 PM---------------------------------------------------------------------- Testing--------------------------------------------------------------------CPU 1 - SPBC - Pass.CPU 1 - Genuine Intel - Pass.CPU 1 - BrandString - Pass.CPU 1 - Floating Point - Pass.CPU 1 - Prime Number - Pass.CPU 1 - Cache - Pass.CPU 1 - MMXSSE - Pass.CPU 1 - FMA - Pass.CPU 1 - AVX - Pass.CPU 1 - IMC - Pass.CPU 1 - PCH - Pass.CPU 1 - IGD - Pass.CPU 1 - GFX - Pass.CPU 1 - CPULoad - Pass.CPU 1 - CPU Frequency - Pass.IPDT64 Passed--- IPDT64 - Revision: 4.0.0.29--- IPDT64 - End Time: 10/30/2017 6:24:09 PM--------------------------------------------------------------------PASS

    Click image for larger version. 

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  8. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #58

    zbook said: View Post
    1) Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    2) For drive: ST4000DM000-1F2168 please display the HD Sentinel test results for the SMART tab (full view)
    3) And please use HD Sentinel as before to see if there are BSOD.
    4) For any BSOD please post a new zip.
    5) For Prime95 and FurMark for the WHEA 0x124 we need to have images in the thread to verify the testing.

    6) Download and install the Intel Processor Diagnostic Tool
    When the test completes please use the Microsoft snipping tool to post an image into the thread.
    Download Intel® Processor Diagnostic Tool:
    Download Intel® Processor Diagnostic Tool
    The Intel® Processor Diagnostic Tool:
    The Intel® Processor Diagnostic Tool
    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	411.6 KB 
ID:	161327
      My ComputerSystem Spec


  9. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #59

    zbook said: View Post
    1) Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    2) For drive: ST4000DM000-1F2168 please display the HD Sentinel test results for the SMART tab (full view)
    3) And please use HD Sentinel as before to see if there are BSOD.
    4) For any BSOD please post a new zip.
    5) For Prime95 and FurMark for the WHEA 0x124 we need to have images in the thread to verify the testing.

    6) Download and install the Intel Processor Diagnostic Tool
    When the test completes please use the Microsoft snipping tool to post an image into the thread.
    Download Intel® Processor Diagnostic Tool:
    Download Intel® Processor Diagnostic Tool
    The Intel® Processor Diagnostic Tool:
    The Intel® Processor Diagnostic Tool
    What do you mean, "please use HD Sentinel as before to see if there are BSOD." ... do another surface scan?

    Here are the last BSOD results:
    Attachment 161328
      My ComputerSystem Spec


  10. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       30 Oct 2017 #60

    zbook said: View Post
    For all tests please make note of the warnings to abort testing in the above links.
    For Prime95 CPU testing aim for > 3 hours stress testing. Record highest temperatures and test duration and post results with images into the thread.
    For FurMark GPU testing aim for 1 hour stress testing. Record highest temperatures and test duration and post results with images into the thread.
    These tests can be run overnight:
    For Memtest86+ version 5.01 testing it is not run by time but by passes. Please make sure that there are at least 8 passes and the more the better. Please use a camera or smart phone camera to take a picture and post an image into the thread.
    Chkdsk /x /f /r
    HD Sentinel error scan
    Please update you progress with the steps as they are accomplished (most of the steps can be done in any order once the restore point and backup image are made.)
    Is it safe to run the Prime95 testing even when CPU is at 95 degrees? That's what they jump to and hover around the entire time.

    FuMark GPU results will be posted in about an hour.
      My ComputerSystem Spec


 
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