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  1.    3 Weeks Ago #21
    Join Date : Apr 2017
    Posts : 8,854
    windows 10 professional version 1607 build 14393.969 64 bit

    We had had another thread in which the OP had to communicate with Focusrite. Please contact their support and see if they have options.

    See if you can get all 3 triangles fixed.
      My ComputerSystem Spec
  2.    3 Weeks Ago #22
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Thanks, man ... for all your help. I appreciate it. Have a good weekend, if I don't hear back.
      My ComputerSystem Spec
  3.    3 Weeks Ago #23
    Join Date : Apr 2017
    Posts : 8,854
    windows 10 professional version 1607 build 14393.969 64 bit

    Your welcome. There is more work to do on getting the device manager clean and the drives.

    Which AV software are you currently using?
    Which ones are always on?
    Which ones are run manually.

    Only one AV should be always on.
    The always on AV and the manual software products can be reinstalled once there is 2 weeks of stability with no BSOD.
    Then if you have a BSOD after re-installation you will recognize the misbehaving software.

    Let us know whether you have any future BSOD and the progress with Focusrite customer support.

    Run HDTune: http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.


    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials
      My ComputerSystem Spec
  4.    3 Weeks Ago #24
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Click image for larger version. 

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Views:	1 
Size:	221.7 KB 
ID:	160652
      My ComputerSystem Spec
  5.    3 Weeks Ago #25
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Quote Originally Posted by zbook View Post
    Your welcome. There is more work to do on getting the device manager clean and the drives.

    Which AV software are you currently using?
    Which ones are always on?
    Which ones are run manually.
    I'm using Windows Defender. In addition, I had Malwarebytes installed (now uninstalled) and I also have SUPERAntiSpyware. They were all always on. SUPERAntiSpyware is still running in the background but doesn't do realtime scanning with my free edition. I can uninstall this if you think it might help.

    I'm still performing HDS surface tests for my remaining 3 drives. I'll run HDTune afterward. I'm also going to post my Memtest86+ screenshot when the HDS surface tests are finished.

    I'll contact Focusrite support if I have further issues with the driver.

    Thanks,
    diznanl
      My ComputerSystem Spec
  6.    3 Weeks Ago #26
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	277.8 KB 
ID:	160677
      My ComputerSystem Spec
  7.    3 Weeks Ago #27
    Join Date : Apr 2017
    Posts : 8,854
    windows 10 professional version 1607 build 14393.969 64 bit

    Open device manager > view > show hidden devices > post images into the thread if there are still any yellow icons.
    If the yellow icons have been fixed please indicate how you fixed them.
    The Focusrite driver was updated > does it display under device status that the device is working properly?
    If the yellow icons have not been fixed please right click on the item > left click properties > left click driver tab > left click driver details > post an image into the thread
      My ComputerSystem Spec
  8.    3 Weeks Ago #28
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    5/6 hard drives tested -- all good with the surface scans. One more to go:
    Click image for larger version. 

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ID:	160826

    The Focusrite shows that it is now working properly ... and I haven't has a BSOD since yesterday, since I updated it. I have no idea why.

    Here are the yellow icons still remaining - Standard PS/2 Keyboard:
    Click image for larger version. 

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ID:	160827

    Microsoft PS/2 Mouse:
    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	190.1 KB 
ID:	160828
      My ComputerSystem Spec
  9.    3 Weeks Ago #29
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Final hard drive that needs checking using HD Sentinal surface scan:
    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	270.2 KB 
ID:	160839
      My ComputerSystem Spec
  10.    3 Weeks Ago #30
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Click image for larger version. 

Name:	image.png 
Views:	17 
Size:	66.1 KB 
ID:	160842
      My ComputerSystem Spec

 
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