Windows 10: WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error Solved

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  1. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       08 Nov 2017 #171

    zbook said: View Post
    There are 2 types of WHEA errors: Uncorrected and corrected.
    The uncorrected errors result in BSOD.
    The hardware/firmware could not correct the error that it had encountered.
    This appears to have been fixed with the CPU replacement.
    It is early in the process and there have been no further BSOD.

    The corrected WHEA are conditions in which an error condition was detected by the processor and the error was corrected either by by the hardware or the firmware. These are non fatal errors. So there was no BSOD.

    So at this time it is unclear what is causing the errors.
    The errors are being detected by the hardware and firmware and have been corrected preventing the BSOD.
    So it's entirely possible that I'm not getting any new WHEA errors at all, since no new errors have occurred since I replaced the processor this morning... though I'm not sure what the "Operational" vs "Errors" information means

    Click image for larger version. 

Name:	image.png 
Views:	2 
Size:	570.8 KB 
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    Code:
    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-WHEA
    [ Guid] {7B563579-53C8-44E7-8236-0F87B9FE6594}
    EventID 5
    Version 0
    Level 4
    Task 0
    Opcode 0
    Keywords 0x2000000000000000
    - TimeCreated
    [ SystemTime] 2017-11-08T20:47:28.915747200Z
    EventRecordID 21
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel Microsoft-Windows-Kernel-WHEA/Operational
    Computer Dan-PC
    - Security
    [ UserID] S-1-5-18
    - EventData
    ErrorSourceCount 4
    ErrorRecordFormat 10
    ErrorSourceTableLength 4256
      My ComputerSystem Spec


  2. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       08 Nov 2017 #172

    zbook said: View Post
    There are 2 types of WHEA errors: Uncorrected and corrected.
    The uncorrected errors result in BSOD.
    The hardware/firmware could not correct the error that it had encountered.
    This appears to have been fixed with the CPU replacement.
    It is early in the process and there have been no further BSOD.

    The corrected WHEA are conditions in which an error condition was detected by the processor and the error was corrected either by by the hardware or the firmware. These are non fatal errors. So there was no BSOD.

    So at this time it is unclear what is causing the errors.
    The errors are being detected by the hardware and firmware and have been corrected preventing the BSOD.
    Is there anything to do next? Should I try to be finding out about the corrected WHEA errors and narrowing down some other hardware component that may be failing?
      My ComputerSystem Spec


  3. Posts : 16,398
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Nov 2017 #173

    Post another zip tomorrow and we will see if there are any new WHEA.
    You can continue to use the computer with WHEA errors in the event viewer.
    As long as they are corrected WHEA there are no BSOD.
    If they were uncorrected WHEA there would be BSOD.
    So at this time whatever is producing the errors are being corrected by the hardware and firmware.

    If there are WHEA tomorrow then there will not be a day issue to confuse whether it occurred before or after the CPU replacement.
    Then the computer could be used in safe mode for several days.
    You could then report whether there is any change in performance.
    And at the same time we could view the event logs to see if WHEA are or are not occurring while in safe mode.
    In general safe mode may be able to remove software issues and if WHEA continue to occur they are more likely hardware related.
      My ComputerSystem Spec


  4. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       09 Nov 2017 #174

    DAN-PC-Thu_11_09_2017__91830_72.zip

    Latest zip! Thanks for looking, zbook.
      My ComputerSystem Spec


  5. Posts : 16,398
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Nov 2017 #175

    The most recent entry on the event log was Date: 2017-11-09T06:50:57.062
    The last entry for WHEA on the event logs was Date: 2017-11-08T07:36:10.616
    So this is great news as in the nearly 24 hours there were no longer any WHEA posts.

    Code:
    Event[13904]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2017-11-08T07:36:10.616  Event ID: 19  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: Dan-PC  Description: A corrected hardware error has occurred.Reported by component: Processor CoreError Source: Corrected Machine CheckError Type: Cache Hierarchy ErrorProcessor APIC ID: 4The details view of this entry contains further information.
      My ComputerSystem Spec


  6. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       09 Nov 2017 #176

    zbook said: View Post
    The most recent entry on the event log was Date: 2017-11-09T06:50:57.062
    The last entry for WHEA on the event logs was Date: 2017-11-08T07:36:10.616
    So this is great news as in the nearly 24 hours there were no longer any WHEA posts.

    Code:
    Event[13904]:  Log Name: System  Source: Microsoft-Windows-WHEA-Logger  Date: 2017-11-08T07:36:10.616  Event ID: 19  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-19  User Name: NT AUTHORITY\LOCAL SERVICE  Computer: Dan-PC  Description: A corrected hardware error has occurred.Reported by component: Processor CoreError Source: Corrected Machine CheckError Type: Cache Hierarchy ErrorProcessor APIC ID: 4The details view of this entry contains further information.
    Thanks, zbook!

    So, would you assess that I have a relatively "clean bill of health" for my machine at this point?
      My ComputerSystem Spec


  7. Posts : 13,315
    Windows 10 Pro
       09 Nov 2017 #177

    It is
      My ComputersSystem Spec


  • Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       09 Nov 2017 #178

    axe0 said: View Post
    It is
    Thanks, axe0! I'll mark this thread as solved now. I've tried "repping" you guys more but it says I need to "spread it around" more before I can.

    I appreciate all the input and help.
      My ComputerSystem Spec


  • Posts : 16,398
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Nov 2017 #179

    Looks fine.
    Good luck!
    Your welcome.
    Let's us know if you have any issues and we'll troubleshoot them.
      My ComputerSystem Spec


  • Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       09 Nov 2017 #180

    zbook said: View Post
    Looks fine.
    Good luck!
    Your welcome.
    Let's us know if you have any issues and we'll troubleshoot them.
    Thank you, zbook! You are the man!
      My ComputerSystem Spec


  •  
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