Page 15 of 19 FirstFirst ... 51314151617 ... LastLast
  1.    2 Weeks Ago #141
    Join Date : Jun 2015
    Posts : 12,865
    Windows 10 Pro

    Yes.

    Yes, my very first BSOD troubleshooting experience was after a user installed a new CPU. The user didn't know the BIOS needed to be resetted. A lot of 0x124, troubleshooting and 1 minute in the BIOS later the problem was gone.
      My ComputersSystem Spec
  2.    2 Weeks Ago #142
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Yes.

    Yes, my very first BSOD troubleshooting experience was after a user installed a new CPU. The user didn't know the BIOS needed to be resetted. A lot of 0x124, troubleshooting and 1 minute in the BIOS later the problem was gone.
    New CPU is installed, BIOS is reset.

    Intel Processor Diagnostics Test Results:

    --- IPDT64 - Revision: 4.0.0.29
    --- IPDT64 - Start Time: 11/8/2017 8:27:21 AM

    --------------------------------------------------------------------
    -- Testing
    --------------------------------------------------------------------
    CPU 1 - SPBC - Pass.
    CPU 1 - Genuine Intel - Pass.
    CPU 1 - BrandString - Pass.
    CPU 1 - Floating Point - Pass.
    CPU 1 - Prime Number - Pass.
    CPU 1 - Cache - Pass.
    CPU 1 - MMXSSE - Pass.
    CPU 1 - FMA - Pass.
    CPU 1 - AVX - Pass.
    CPU 1 - IMC - Pass.
    CPU 1 - PCH - Pass.
    CPU 1 - IGD - Pass.
    CPU 1 - GFX - Pass.
    CPU 1 - CPULoad - Pass.
    CPU 1 - CPU Frequency - Pass.

    IPDT64 Passed
    --- IPDT64 - Revision: 4.0.0.29
    --- IPDT64 - End Time: 11/8/2017 8:32:13 AM

    --------------------------------------------------------------------
    PASS

    Click image for larger version. 

Name:	image.png 
Views:	10 
Size:	104.0 KB 
ID:	162731
    The "mystery" yellow exclamation point / malfunctioning PS2 Mouse and Keyboard under "Show Hidden Devices" are also no longer malfunctioning (I still don't know why they're there, but they are)


    Prime95 has also been running for almost 45 minutes and temperatures are looking much better... one core maxing out at 90 degrees at one point, but all cores averaging between 82 and 87

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	449.7 KB 
ID:	162735
      My ComputerSystem Spec
  3.    2 Weeks Ago #143
    Join Date : Jun 2015
    Posts : 12,865
    Windows 10 Pro

    FYI, my first yes was for your first question in your previous post. Not for performing stress tests.
      My ComputersSystem Spec
  4.    2 Weeks Ago #144
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Quote Originally Posted by axe0 View Post
    FYI, my first yes was for your first question in your previous post. Not for performing stress tests.
    Do you recommend I quit the Prime95 at this point?
      My ComputerSystem Spec
  5.    2 Weeks Ago #145
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Prime95 has run for over an hour with no issues.

    Since I've not gotten any new BSODs, and the fact that the processor passed the Intel Processor Diagnostic Tool, and temps are considerably cooler, I'm going to discontinue the Prime95 test.

    Should I run into any new BSODs, I'll continue this thread. At this point, I can probably deduce that:

    1. The Focusrite drivers were old/bad. I've also read up that the particular unit I'm using (Focusrite Scarlett 2i4 1st Gen) does not like USB 3.0 and so I'm using it with a USB 2.0 connection
    2. The processor was "bad" ... it couldn't handle the heat, as well as the issues found in the second post of this thread.

    Finally, I noticed that my original processor was produced in Malaysia and the replacement Intel sent was produced in Vietnam. I do not know if this has any bearing on the quality of the chip, but thought I'd include that -- seeing lower temperatures, for sure.

    Click image for larger version. 

Name:	image.png 
Views:	3 
Size:	421.0 KB 
ID:	162744

    Thank you,
    zbook
    axe0
    philc43

    I appreciate your assistance... I gave you all thumbs up throughout this thread.
      My ComputerSystem Spec
  6.    2 Weeks Ago #146
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit

    Please post a zip and we can see how the logs look:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  7.    2 Weeks Ago #147
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Quote Originally Posted by zbook View Post
    Please post a zip and we can see how the logs look:
    BSOD - Posting Instructions - Windows 10 Forums
    Thanks, zbook

    See attached

    DAN-PC-Wed_11_08_2017__95453_36.zip
      My ComputerSystem Spec
  8.    2 Weeks Ago #148
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit

    Problem devices are gone.
    There were no bsod.

    There were corrected hardware errors after the replacement of the CPU.

    Please check the BIOS again for PSU data.
    What are the 3.3, 5, and 12 voltages?
    What are the CPU voltage and frequency?


    Code:
    Event[13904]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-11-08T07:36:10.616
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    The details view of this entry contains further information.
      My ComputerSystem Spec
  9.    2 Weeks Ago #149
    Join Date : Oct 2017
    Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter

    Quote Originally Posted by zbook View Post
    Problem devices are gone.
    There were no bsod.

    There were corrected hardware errors after the replacement of the CPU.

    Please check the BIOS again for PSU data.
    What are the 3.3, 5, and 12 voltages?
    What are the CPU voltage and frequency?


    Code:
    Event[13904]:
      Log Name: System
      Source: Microsoft-Windows-WHEA-Logger
      Date: 2017-11-08T07:36:10.616
      Event ID: 19
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-19
      User Name: NT AUTHORITY\LOCAL SERVICE
      Computer: Dan-PC
      Description: 
    A corrected hardware error has occurred.
    
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 4
    
    The details view of this entry contains further information.
    See attached for BIOS voltages
      My ComputerSystem Spec
  10.    2 Weeks Ago #150
    Join Date : Apr 2017
    Posts : 8,806
    windows 10 professional version 1607 build 14393.969 64 bit

    Quote Originally Posted by diznanl View Post
    See attached for BIOS voltages
    Where is the attachment?
      My ComputerSystem Spec

 
Page 15 of 19 FirstFirst ... 51314151617 ... LastLast


Similar Threads
Thread Forum
Random reboots
Hello, I've been having an issue with my PC randomly rebooting. I never really notice a BSOD as the computer just reboots with no apparent error but a 'memory.dmp' file is generated every time. I've done chkdsk's and also ran memtest86 numerous...
BSOD Crashes and Debugging
Random WHEA_UNCORRECTABLE_ERROR
It's been a week. Happens about 5 times already. Randomly And don't even show the BSOD, PC just crashes with a White or Dark Gray screen. I just see after PC restart in the Minidump folder: WHEA_UNCORRECTABLE_ERROR 116734
BSOD Crashes and Debugging
BSOD 0x124 WHEA_UNCORRECTABLE_ERROR
i have had this error for like a month, tested all components on the Pc and none of them seems to be failing, so i started searching so i can figured out which component is failing according to minidump file according to minidump it say...
BSOD Crashes and Debugging
Solved Random Restarts with 0x124 Dump
Hi, and thanks in advance for any and all assistance, and sorry if this turns into a long post! I have a problem that has been infuriating me for the past month or so. I was away for studies for about 5 months, and once I returned, fired up my PC...
BSOD Crashes and Debugging
Bsod 0x124 whea_uncorrectable_error. Nothing works.
First sorry for creating a duplicate post. I am insider since before the build 10240, and always tried to resolve this error by myself. I researched a lot and found this forum, which even had posts about my problem. After trying all a bit...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:38.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums