Windows 10: WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error Solved

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  1. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       05 Nov 2017 #131

    Note down each possible solution you have tried and what the result was.
    For example
    • HDD - chkdsk no errors, everything found was fixed
    • RAM - ran memtest86+, no errors found after xxx passes
    • GPU - ran Furmark, after xxx time no cooling issues or errors
    • etc.
      My ComputersSystem Spec


  2. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       05 Nov 2017 #132

    axe0 said: View Post
    Note down each possible solution you have tried and what the result was.
    For example
    • HDD - chkdsk no errors, everything found was fixed
    • RAM - ran memtest86+, no errors found after xxx passes
    • GPU - ran Furmark, after xxx time no cooling issues or errors
    • etc.
    Thanks! -- what file did the actual results come from?

    Code:
    5: kd> !errrec ffffd58a43628028===============================================================================
    Common Platform Error Record @ ffffd58a43628028
    -------------------------------------------------------------------------------
    Record Id     : 01d34c4bf1c5e342
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/24/2017 4:08:43 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffd58a436280a8
    Section       @ ffffd58a43628180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000906e9
    Processor ID  : 0x0000000000000005
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffd58a436280f0
    Section       @ ffffd58a43628240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000005
    CPU Id        : e9 06 09 00 00 08 10 05 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffd58a43628240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffd58a43628138
    Section       @ ffffd58a436282c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : ICACHEL0_IRD_ERR (Proc 5 Bank 0)
      Status      : 0xf600064000040150
      Address     : 0x00007ffdf620f0e0
      Misc.       : 0x0000000000000000
    *EDIT*

    I know ... it was the minidump on 10/24. I can see now from the beginning of the file.
      My ComputerSystem Spec

  3. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       05 Nov 2017 #133

    diznanl said: View Post
    Thanks! -- what file did the actual results come from?

    Code:
    5: kd> !errrec ffffd58a43628028===============================================================================
    Common Platform Error Record @ ffffd58a43628028
    -------------------------------------------------------------------------------
    Record Id     : 01d34c4bf1c5e342
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 10/24/2017 4:08:43 (UTC)
    Flags         : 0x00000000
    
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffd58a436280a8
    Section       @ ffffd58a43628180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Instruction Execute
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000906e9
    Processor ID  : 0x0000000000000005
    
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffd58a436280f0
    Section       @ ffffd58a43628240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Local APIC Id : 0x0000000000000005
    CPU Id        : e9 06 09 00 00 08 10 05 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    
    Proc. Info 0  @ ffffd58a43628240
    
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffd58a43628138
    Section       @ ffffd58a436282c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    
    Error         : ICACHEL0_IRD_ERR (Proc 5 Bank 0)
      Status      : 0xf600064000040150
      Address     : 0x00007ffdf620f0e0
      Misc.       : 0x0000000000000000
    *EDIT*

    I know ... it was the minidump on 10/24. I can see now from the beginning of the file.
    Multiple dumps show this :)
      My ComputersSystem Spec


  4. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       06 Nov 2017 #134

    axe0 said: View Post
    Multiple dumps show this :)
    I have Intel shipping me a new i7-7700K processor.

    Interestingly enough, the agent I spoke with said that the only official RAM speeds that the processor supports is 2133 MHz / 2400 MHz

    i7-7700K - officially supported RAM speeds, O.C... |Intel Communities

    Would you recommend running at these speeds, or at the speed GSkill says it can/should/does run at, 3600 Mhz
    G.SKILL TridentZ Series 16GB Intel Z170 Platform Desktop Memory Model F4-3600C16D-16GTZ - Newegg.com

    Thank you,
    diznanl
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       06 Nov 2017 #135

    'can run at' indicates overclocking, if it goes higher than the supported frequency by the CPU I don't recommend it.
      My ComputersSystem Spec


  6. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       06 Nov 2017 #136

    axe0 said: View Post
    'can run at' indicates overclocking, if it goes higher than the supported frequency by the CPU I don't recommend it.
    Thanks, axe0

    Isn't it wonderful to be duped into purchasing expensive, "faster" RAM? Faster than even one's processor supports! :)
      My ComputerSystem Spec

  7. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       06 Nov 2017 #137

    Many pay attention to such things, pc builders know things that the customer wants but will regret if they're not being convinced that it's not a good idea.

    When I picked my parts, I purposely didn't go for overclocking and 'faster' things. I know that it will stress me out since I don't have the knowledge and experience for proper overclocking. It wouldn't have been worth it for me to go through the stress of boosting RAM, CPU and GPU compared to the satisfaction of a stable system I have now with good performance.
    It's a learning experience, but its not one I wanted to go through :)
      My ComputersSystem Spec


  8. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       08 Nov 2017 #138

    axe0 said: View Post
    Many pay attention to such things, pc builders know things that the customer wants but will regret if they're not being convinced that it's not a good idea.

    When I picked my parts, I purposely didn't go for overclocking and 'faster' things. I know that it will stress me out since I don't have the knowledge and experience for proper overclocking. It wouldn't have been worth it for me to go through the stress of boosting RAM, CPU and GPU compared to the satisfaction of a stable system I have now with good performance.
    It's a learning experience, but its not one I wanted to go through :)
    I've reduced my RAM speed to 2400 Mhz ... I'm 100% sure I will not miss the speed difference between that and 3600 Mhz and going for stability and longevity.

    I got my replacement CPU today and will be installing this evening or tomorrow morning.

    When I have it installed, what's the best way to put it through its paces? I'm thinking:
    1. Intel Processor Diagnostic Tool
    2. Prime95 test for at least 5 minutes
    Prime95 - Stress Test Your CPU Performance Maintenance Tutorials
    3. ... what next?

    Thank you!
    diznanl
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,727
    Windows 10 Pro
       08 Nov 2017 #139

    Normally is the best.

    Do't forget the BIOS after installing the CPU.
      My ComputersSystem Spec


  10. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       08 Nov 2017 #140

    axe0 said: View Post
    Normally is the best.
    Do't forget the BIOS after installing the CPU.
    "Normally" ... like in just installing and using it day to day? Shouldn't I do some performance/error testing with the above tools?
    Do you mean, don't forget to reset the BIOS after installing the CPU? Is the easiest way via CMOS battery or re-flashing?

    Thanks, again.
    diznanl
      My ComputerSystem Spec


 
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