Windows 10: WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error Solved

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  1. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       03 Nov 2017 #121

    zbook said: View Post
    The current BIOS Version/Date American Megatrends Inc. 1.50, 6/27/2017
    Please check the MSI website to see if the July BIOS update is applicable to the computer:
    Support For Z270 GAMING PRO CARBON | MSI Global

    Please check the CPU warranty status for RMA.


    @philc43 !thread windbg command not working in any dump I look at
    Thanks... I have the latest 7A63v15 bios, 6/27/2017.

    Besides the high heat, do you believe the CPU needs to go in for warranty? What leads you to believe this?

    Thank you,
    diznanl
      My ComputerSystem Spec


  2. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       03 Nov 2017 #122

    zbook said: View Post
    The current BIOS Version/Date American Megatrends Inc. 1.50, 6/27/2017
    Please check the MSI website to see if the July BIOS update is applicable to the computer:
    Support For Z270 GAMING PRO CARBON | MSI Global

    Please check the CPU warranty status for RMA.


    @philc43 !thread windbg command not working in any dump I look at
    Do you recommend trying to downgrade to the previous bios?

    Version7A63v14Release Date2017-03-31
      My ComputerSystem Spec


  3. Posts : 19,877
    windows 10 professional version 1607 build 14393.969 64 bit
       03 Nov 2017 #123

    For the BIOS please make sure that you have installed the most recent version.

    Another misbehaving driver was identified: nvlddmkm

    The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.


    When using the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.


    Official Display Driver Uninstaller DDU Download


    Display Driver Uninstaller Download version 17.0.7.2


    Display Driver Uninstaller: How to use - Windows 7 Help Forums


    NVIDIA




    nvlddmkm.sys nVidia Video drivers http://www.nvidia.com/Download/index.aspx
    Get from OEM for laptops
      My ComputerSystem Spec


  4. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       03 Nov 2017 #124

    zbook said: View Post
    For the BIOS please make sure that you have installed the most recent version.
    Thank you, yes, the most recent is installed!
      My ComputerSystem Spec

  5. axe0's Avatar
    Posts : 13,600
    Windows 10 Pro
       04 Nov 2017 #125

    diznanl said: View Post
    Besides the high heat, do you believe the CPU needs to go in for warranty? What leads you to believe this?

    Thank you,
    diznanl
    The consistency of processing instructions using the L0 cache going wrong, out of 13 most recent dumps 11 show the same problem.
      My ComputersSystem Spec


  6. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       04 Nov 2017 #126

    Thanks! Went into safe mode, did a Clean and Restart with Display Driver Uninstaller. Re-installed the latest drivers after reboot!
      My ComputerSystem Spec


  7. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       04 Nov 2017 #127

    axe0 said: View Post
    The consistency of processing instructions using the L0 cache going wrong, out of 13 most recent dumps 11 show the same problem.
    Can you help me narrow down in this thread where this is pointed out? I'm not adept at deciphering what bits point to the L0 cache going wrong. It would be much appreciated. I'll get an RMA w/Intel going, as well. Thanks, again!
      My ComputerSystem Spec


  8. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       04 Nov 2017 #128

    zbook said: View Post
    These are some troubleshooting links for the start menu:

    [How To] Re-register Start Menu In Windows 10: [How To] Re-register Start Menu In Windows 10


    Troubleshoot problems opening the Start menu or Cortana: https://support.microsoft.com/en-us/...t-menu-cortana


    http://www.thewindowsclub.com/start-...pen-windows-10
    I think I found a solution for the Start Menu issue that is plaguing anyone who's installed the Fall Creator's update:

    Task Host Window - Microsoft Community

    User NguyenDex posts this:

    Code:
    I ran into this issue after updating to the Fall Update (1709) for both my Personal Desktop and my Work Dell Laptop. The only work around I found was to restart Windows Explorer in Task Manager or signing out and back in. When I signed out I would get
    the "Task Host Window: microsoft\windows\plug and play\device install reboot required". After searching this I found a dutch (?) website (https://www.deskmodder.de/blog/2017/10/31/problem-bei-der-anmeldung-meine-anmeldeinfos-verwenden-um-die-geraeteeinrichtung-einem-update-oder-neustart-automatisch-abzuschliessen/).
    Apparently Microsoft added a new option in the Accounts section in 1703 (Settings -> Accounts -> Sign-In Options) called "Use my sign-in info to automatically finish setting up my device after an update or restart.". The dutch website says (according the google
    translate) the option doesn't really work and to turn this option off and it should fix the task bar/start menu issue. I am testing this on my desktop at the moment, shutting off/restarting my Desktop, and haven't ran into the task bar/start menu issue yet.
    


    So turn off
    "Use my sign-in info to automatically finish setting up my device after an update or restart." under Settings -> Accounts -> Sign-In Options. This worked for me!
      My ComputerSystem Spec

  9. axe0's Avatar
    Posts : 13,600
    Windows 10 Pro
       04 Nov 2017 #129

    diznanl said: View Post
    Can you help me narrow down in this thread where this is pointed out? I'm not adept at deciphering what bits point to the L0 cache going wrong. It would be much appreciated. I'll get an RMA w/Intel going, as well. Thanks, again!
    Last code box in this post WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error - Windows 10 Forums
      My ComputersSystem Spec


  10. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       05 Nov 2017 #130

    Thanks, axe0

    How do I explain what steps I took... I ran dm_log_collector.exe but not sure how results were actually acquired/interpreted.

    I need to be able to explain steps I took and steps taken to reproduce.

    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	136.7 KB 
ID:	162250

    thanks, in advance!
      My ComputerSystem Spec


 
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