Windows 10: WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error Solved

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  1. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #111

      My ComputerSystem Spec


  2. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #112



    Should I clean and reapply thermal paste?
      My ComputerSystem Spec


  3. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #113

    cleaned my CPU & cooler w/ isopropyl alcohol and qtips ... both were sparkling clean. Applied a pea size (or a bit less) of arctic silver, and my first core is still hitting 100 degrees. Not sure what else I can do here ... the cooler is sound, the fan is good. Could it be a bad CPU? Do we think there's still something WRONG with the CPU?

    Click image for larger version. 

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      My ComputerSystem Spec


  4. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #114

    Here's idle ... with just Chrome open and a few background apps:
    Click image for larger version. 

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      My ComputerSystem Spec


  5. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       03 Nov 2017 #115

    diznanl said: View Post
    I did notice this one extra yellow exclamation mark in Device Manager under System Devices:
    KabyLake PCI Express Root Port #10 - A2B1

    Attachment 161873
    solution for this found here:
    KabyLake PCI Express Root Port #10 A2B1 - [Solved] - Motherboards
      My ComputerSystem Spec


  6. Posts : 14,272
    windows 10 professional version 1607 build 14393.969 64 bit
       03 Nov 2017 #116

    For the CPU this Intel link may be useful: How to Apply Thermal Interface Material (TIM)

    The CPU testing temperatures remain high.
      My ComputerSystem Spec


  7. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       03 Nov 2017 #117

    zbook said: View Post
    For the CPU this Intel link may be useful: How to Apply Thermal Interface Material (TIM)

    The CPU testing temperatures remain high.
    Thank you. I used the exact methods described above, but I'll review the documentation once again in the morning.

    TBH, cleaning the top of a CPU and the heat sink, reapplying a pea sized amount of Arctic 5 to the CPU, then securely remounting the heat sink is pretty simple... I've done it a dozen times.

    Not trying to be snarky. I really do appreciate all the help you've provided.
      My ComputerSystem Spec


  8. Posts : 3,146
    64bit Win 10 Pro ver 1709 Build 16299.248 and W10 Insider Build 17101 and 17604
       03 Nov 2017 #118

    zbook said: View Post
    The latest bsod was not able to be completely debugged with the command unable to work during this Windows upgrade period.
    I do not understand this comment - I have no problems using WinDBG to analyse crash dumps from the Fall Creators Update. All the symbols for this build are loading correctly as far as I can tell. The commands like !thread are all working as they should.

    I suggest that the OP runs without Driver Verifier on and we wait for any new BSOD on this Fall Creators Update before making any further suggestions.
      My ComputersSystem Spec


  9. Posts : 14,272
    windows 10 professional version 1607 build 14393.969 64 bit
       03 Nov 2017 #119

    The current BIOS Version/Date American Megatrends Inc. 1.50, 6/27/2017
    Please check the MSI website to see if the July BIOS update is applicable to the computer:
    Support For Z270 GAMING PRO CARBON | MSI Global

    Please check the CPU warranty status for RMA.


    @philc43 !thread windbg command not working in any dump I look at
      My ComputerSystem Spec


  10. Posts : 3,146
    64bit Win 10 Pro ver 1709 Build 16299.248 and W10 Insider Build 17101 and 17604
       03 Nov 2017 #120

    @zbook please message me privately - we need to get you sorted with WinDBG - you must be using an old version. The !thread command only fails for me on some of the 15063 builds.
      My ComputersSystem Spec


 
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