Windows 10: WHEA_UNCORRECTABLE_ERROR - Random reboots and 0x124 error Solved

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  1. Posts : 16,398
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Nov 2017 #101

    The DM log collectors throughout the thread have all of the mini dumps.
    It's nice to have them in every dm log collector but they were almost all 0x124.

    In addition there was a memory dump to debug.
    Unfortunately this could not be fully debugged with the commands not all working.

    Of the more than 30 mini dumps there were only 3 that displayed bugchecks other than 0x124.
    10/20 18:02
    10/24 12:18
    And the most recent dump.

    Bugcheck 139 displayed Focusrite as the misbehaving driver.
    The other displayed bugcheck 101.
    Philc43 suggested the network driver with bugcheck A.
      My ComputerSystem Spec


  2. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #102



    Yeah! A BSOD!
      My ComputerSystem Spec


  3. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #103

    Attachment 161851

    all backed up Minidumps were added to the Minidump folder ... I can remove these if requested for the future.

    Keep in mind, this was caught using Driver Verifier.

    Scenario:
    I had trouble with my Windows Start Menu again, and found that if I log out and then back in, the Windows Start Menu will work again. After logging back in, I immediately got the BSOD.
      My ComputerSystem Spec


  4. Posts : 16,398
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Nov 2017 #104

    For the start menu problem see the prior troubleshooting steps.
    Open administrative command prompt and type or copy and paste:
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    Please report the results into the thread.
    Each will check the integrity of the operating system.
    Many times with normal sfc and dism there can be problems in the registry.
    This may be able to be fixed with an in place upgrade repair.
    This allows you to keep files and applications and potentially fix the underlying problem.
    For this you create a bootable windows 10 iso.
    Then power on the computer and open file explorer.
    Attach the windows 10 iso and identify the drive letter within file explorer.
    Click on the drive to find setup.exe or setup.
    Launch it and then complete the in place upgrade repair following the images and text in this link:
    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials

    The latest bsod was not able to be completely debugged with the command unable to work during this Windows upgrade period.
      My ComputerSystem Spec


  5. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #105

    zbook said: View Post
    For the start menu problem see the prior troubleshooting steps.
    Open administrative command prompt and type or copy and paste:
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    Please report the results into the thread.
    Each will check the integrity of the operating system.
    Many times with normal sfc and dism there can be problems in the registry.
    This may be able to be fixed with an in place upgrade repair.
    This allows you to keep files and applications and potentially fix the underlying problem.
    For this you create a bootable windows 10 iso.
    Then power on the computer and open file explorer.
    Attach the windows 10 iso and identify the drive letter within file explorer.
    Click on the drive to find setup.exe or setup.
    Launch it and then complete the in place upgrade repair following the images and text in this link:
    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials

    The latest bsod was not able to be completely debugged with the command unable to work during this Windows upgrade period.
    Click image for larger version. 

Name:	image.png 
Views:	2 
Size:	37.6 KB 
ID:	161858
      My ComputerSystem Spec


  6. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #106

    Code:
    For this you create a bootable windows 10 iso.
    Then power on the computer and open file explorer.
    Attach the windows 10 iso and identify the drive letter within file explorer.
    Click on the drive to find setup.exe or setup.
    Launch it and then complete the in place upgrade repair following the images and text in this link:
    


    I'm using the MediaCreationTool.exe to create an ISO... should I just use the MediaCreationTool to repair this computer, or create the ISO, mount it, then run Setup.exe? I think you would like the second, but wanted to confirm.

    Thanks,
    diznanl
      My ComputerSystem Spec


  7. Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #107

    also, should Driver Verifier still be on for this? I'm guessing not...
      My ComputerSystem Spec


  • Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #108

    zbook said: View Post
    For the start menu problem see the prior troubleshooting steps.
    Open administrative command prompt and type or copy and paste:
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    Please report the results into the thread.
    Each will check the integrity of the operating system.
    Many times with normal sfc and dism there can be problems in the registry.
    This may be able to be fixed with an in place upgrade repair.
    This allows you to keep files and applications and potentially fix the underlying problem.
    For this you create a bootable windows 10 iso.
    Then power on the computer and open file explorer.
    Attach the windows 10 iso and identify the drive letter within file explorer.
    Click on the drive to find setup.exe or setup.
    Launch it and then complete the in place upgrade repair following the images and text in this link:
    Repair Install Windows 10 with an In-place Upgrade Installation Upgrade Tutorials

    The latest bsod was not able to be completely debugged with the command unable to work during this Windows upgrade period.
    I completed the above, keeping all my files, with Driver Verifier off. I still have the yellow exclamation points for the "missing" PS2 mouse and PS2 keyboard.

    I did notice this one extra yellow exclamation mark in Device Manager under System Devices:
    KabyLake PCI Express Root Port #10 - A2B1

    Click image for larger version. 

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ID:	161873

    I've googled to just choose the Intel(R) 200 Series Chipset Family Thermal subsystem - A2B1 driver instead... when this is done, the issue goes away, but I'm not sure that's what I should do in this instance.

    Click image for larger version. 

Name:	image.png 
Views:	4 
Size:	153.7 KB 
ID:	161874

    Should I now turn on Driver Verifier again?
      My ComputerSystem Spec


  • Posts : 16,398
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Nov 2017 #109

    Was the start menu fixed with the in place upgrade repair?
      My ComputerSystem Spec


  • Posts : 115
    Microsoft Windows 10 Pro 64-bit - Version 1709 - Build 16299.19
    Thread Starter
       02 Nov 2017 #110

    zbook said: View Post
    Was the start menu fixed with the in place upgrade repair?
    No... It seems to work every other time I reboot, or if I log out of my user profile and then log back in.

    This all could be due to the latest windows Fall Creators update
      My ComputerSystem Spec


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