1.    4 Weeks Ago #1
    Join Date : Oct 2017
    Posts : 3
    Windows 10 Pro

    BSOD after Win 10 security update KB4041676 or Win 10 Fall Creators


    Hi everyone, I hope someone can assist me.

    I'm having serious troubles since October 16.
    As far as I know, because this computer in troubles is remote, it has been restarting by serious crashes since Microsoft automatically installed the last security update.
    The first time I thought it was caused by faulty hardware and I ran some test but recently after digging, and learning as well, I found that it was related, by the date it starting having BSOD, to a recent security update.
    Since then my computer has been crashing over and over again twice or even more times a day.

    After reading and following the "posting instructions" I already have the crash reports as requested.

    I apologize for my bad English.
    Thanks for your time.
    Regards
    BSOD after Win 10 security update KB4041676 or Win 10 Fall Creators Attached Files
      My ComputerSystem Spec
  2.    4 Weeks Ago #2
    Join Date : Jun 2015
    Posts : 12,864
    Windows 10 Pro

    Hi DinoGuy,

    Welcome to 10Forums

    Please update the BIOS.
      My ComputersSystem Spec
  3.    4 Weeks Ago #3
    Join Date : Oct 2017
    Posts : 3
    Windows 10 Pro
    Thread Starter

    How do I update the BIOS alex0?

    Thanks for answer.
      My ComputerSystem Spec
  4.    4 Weeks Ago #4
    Join Date : Apr 2017
    Posts : 8,754
    windows 10 professional version 1607 build 14393.969 64 bit

    The bios on the computer: BIOS Version/Date American Megatrends Inc. F1, 2/20/2017
    There were bios updates in April, June, August, and September.
    The update can be performed by downloading the latest update:

    GA-AB350M-D3H (rev. 1.0) | Motherboard - GIGABYTE
      My ComputerSystem Spec
  5.    4 Weeks Ago #5
    Join Date : Jun 2015
    Posts : 12,864
    Windows 10 Pro

    The risk, if something goes wrong, a bricked motherboard. That is, if there isn't a backup bios.
      My ComputersSystem Spec
  6.    4 Weeks Ago #6
    Join Date : Nov 2015
    Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hello DinoGuy,

    If you are still getting problems have a look to see if updated drivers are available for the Qualcomm Atheros AR9287 Wireless Network Adapter. The current driver athw10x.sys was picked out in the last crash dump.

    Code:
    0: kd> !dpx
    Start memory scan  : 0xfffff800d62b4bc8 ($csp)
    End memory scan    : 0xfffff800d62b5000 (ISR Stack Base)
    
    0xfffff800d62b4bf0 : 0xfffff800d53f3348 : nt!KeDpcWatchdogProfileGlobalTriageBlock
    0xfffff800d62b4c28 : 0xfffff800d5068918 : nt!KeClockInterruptNotify+0xf8
    0xfffff800d62b4c48 : 0xfffff800d517a4d0 : nt!HvlEndSystemInterrupt
    0xfffff800d62b4c50 : 0xfffff800d58ee200 : hal!HalpKInterruptHeap+0x650
    0xfffff800d62b4c58 : 0xfffff800d517fac4 : nt!KiInterruptDispatchNoLockNoEtw+0x44
    0xfffff800d62b4c68 : 0xfffff800d62b4f50 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    Unable to load image \SystemRoot\System32\drivers\athw10x.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for athw10x.sys
    *** ERROR: Module load completed but symbols could not be loaded for athw10x.sys
    0xfffff800d62b4ca0 : 0xfffff800d62b4f68 : 0xfffff800d50af255 : nt!KiCallInterruptServiceRoutine+0xa5
    0xfffff800d62b4d08 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    0xfffff800d62b4d18 : 0xfffff800d589e795 : hal!HalpTimerClockIpiRoutine+0x15
    0xfffff800d62b4d30 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    0xfffff800d62b4d38 : 0xfffff800d58ee360 : hal!HalpKInterruptHeap+0x7b0
    0xfffff800d62b4d48 : 0xfffff800d50bf9ea : nt!EtwpUnlockBufferList+0x1e
    0xfffff800d62b4d60 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    0xfffff800d62b4d68 : 0xfffff800d50bf9ea : nt!EtwpUnlockBufferList+0x1e
    0xfffff800d62b4d78 : 0xfffff800d50bf9ad : nt!EtwpEnqueueAvailableBuffer+0x7d
    0xfffff800d62b4d88 : 0xfffff800d517f66a : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    0xfffff800d62b4d98 : 0xfffff800d50bf80c : nt!EtwpDequeueFreeBuffer+0x84
    0xfffff800d62b4db8 : 0xfffff800d50bfa93 : nt!EtwpPrepareDirtyBuffer+0x2b
    0xfffff800d62b4de8 : 0xfffff800d50bf640 : nt!EtwpSwitchBuffer+0xb0
    0xfffff800d62b4df8 : 0xfffff800d517a4d0 : nt!HvlEndSystemInterrupt
    0xfffff800d62b4e10 : 0xfffff800d62b4f50 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    0xfffff800d62b4e28 : 0xfffff800d5066627 : nt!EtwpLogKernelEvent+0x367
    0xfffff800d62b4eb8 : 0xffff8a036ba95000 : 0xfffff800d5409540 : nt!PspHostSiloGlobals
    0xfffff800d62b4ed0 : 0xfffff800d5353e60 : nt!EtwpSystemLogger
    0xfffff800d62b4ed8 : 0xfffff800d5353f60 : nt!EtwpGroupMasks
    0xfffff800d62b4f08 : 0xfffff800d5064b34 : nt!PerfInfoLogInterrupt+0x114
    0xfffff800d62b4f28 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    0xfffff800d62b4f38 : 0xfffff800d589e795 : hal!HalpTimerClockIpiRoutine+0x15
    0xfffff800d62b4f50 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    0xfffff800d62b4f58 : 0xfffff800d58ee360 : hal!HalpKInterruptHeap+0x7b0
    0xfffff800d62b4f68 : 0xfffff800d50af255 : nt!KiCallInterruptServiceRoutine+0xa5
    0xfffff800d62b4fa8 : 0xfffff800d517f66a : nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    0xfffff800d62b4fb8 : 0xfffff800d58ee2b0 : hal!HalpKInterruptHeap+0x700
    0xfffff800d62b4fd8 : 0xfffff800d517fab7 : nt!KiInterruptDispatchNoLockNoEtw+0x37
    
    0: kd> lmvm athw10x
    Browse full module list
    start             end                 module name
    fffff80c`bc260000 fffff80c`bc69a000   athw10x  T (no symbols)           
        Loaded symbol image file: athw10x.sys
        Image path: \SystemRoot\System32\drivers\athw10x.sys
        Image name: athw10x.sys
        Browse all global symbols  functions  data
        Timestamp:        Wed Aug  2 05:29:50 2017 (5981553E)
        CheckSum:         00424709
        ImageSize:        0043A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My ComputersSystem Spec
  7.    3 Weeks Ago #7
    Join Date : Oct 2017
    Posts : 3
    Windows 10 Pro
    Thread Starter

    Hi everyone, thanks for the answers.
    I was out of the city, so sorry for the late reply.

    As a first step I think I'm gonna update all drivers and see if it works.
    Since the computer is remote I think I'm gonna update the BIOS when I have physical access to the PC.

    I still have one question, How do I backup the BIOS before flashing it?

    Regards
      My ComputerSystem Spec
  8.    3 Weeks Ago #8
    Join Date : Apr 2017
    Posts : 8,754
    windows 10 professional version 1607 build 14393.969 64 bit

    1) Backup the files on the computer to another drive or to the cloud.
    2) Make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free
    3) Place the backup image on another drive or into the cloud.
    4) Create a brand new restore point.
    5) Work on the computer when there is little likelihood of a power outage.
      My ComputerSystem Spec

 


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