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  1.    19 Oct 2017 #1
    Join Date : May 2016
    Posts : 774
    Windows 10 Pro

    BSOD from sleep


    I've always had this issue when I did use sleep mode. Because of this issue I just disabled PC from using sleep mode....no big deal.

    Now, with the new FCU - a clean install; It set the PC to use sleep mode after 30 minutes of idle. It worked for almost 2 days and this morning....BAM. BSOD - IRQL NOT LESS OR EQUAL .....that's all it said. No driver was mentioned.

    So now I'm asking for help with this issue. Here's the zip file as requested.


    DESKTOP-QTUK96S-Thu_10_19_2017__60101_33.zip

    DESKTOP-QTUK96S-Thu_10_19_2017__60101_33.zip
      My ComputerSystem Spec
  2.    19 Oct 2017 #2
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    Hi Plankton,

    Unfortunately, with the FCU update, we have issues with symbols for retrieving data from the dump.
      My ComputersSystem Spec
  3.    19 Oct 2017 #3
    Join Date : May 2016
    Posts : 774
    Windows 10 Pro
    Thread Starter

    Well.....just another straw on the camels back for FCU. Thanks anyway.....maybe when the symbols are fixed you guys and debug it and tell me what's going on. I guess it's back to hurry and wait again.
      My ComputerSystem Spec
  4.    19 Oct 2017 #4
    Join Date : Nov 2015
    Posts : 2,877
    64bit Win 10 Pro ver 1709 Build 16299.64

    Hi Plankton,

    There maybe a problem with a harddrive which results in pagefile errors. See your event log. For example at around 6:30 on 18th Oct you had lots of these errors:
    Click image for larger version. 

Name:	2017-10-19 (1).png 
Views:	24 
Size:	8.7 KB 
ID:	158956

    Looking at the crashdump I see the following sequence of events (read from bottom to top)

    Code:
    3: kd> !dpx
    Start memory scan  : 0xfffffb080c90f4c8 ($csp)
    End memory scan    : 0xfffffb080c910000 (Kernel Stack Base)
    
                   rsp : 0xfffffb080c90f4c8 : 0xfffff803f62001e9 : nt!KiBugCheckDispatch+0x69
    0xfffffb080c90f4c8 : 0xfffff803f62001e9 : nt!KiBugCheckDispatch+0x69
    0xfffffb080c90f4f0 : 0xfffff803f611e8d2 : nt!MiDispatchFault+0x142
    0xfffffb080c90f4f8 : 0xfffff803f611c002 : nt!MiAllocateWsle+0x442
    0xfffffb080c90f5a8 : 0xfffff803f65bcfb8 : nt!ObpLookupObjectName+0x678
    0xfffffb080c90f608 : 0xfffff803f61fe57d : nt!KiPageFault+0x23d
    0xfffffb080c90f750 : 0xfffff803f64a2380 : nt!CmpRegistryLock
    0xfffffb080c90f778 : 0xfffff803f611e8d2 : nt!MiDispatchFault+0x142
    0xfffffb080c90f888 : 0xfffff803f6091000 : "nt!MmSetTrimWhileAgingState <PERF> (nt+0x0)"
    0xfffffb080c90f8b8 : 0xfffff803f6595e36 : nt!ObpRemoveObjectRoutine+0x86
    0xfffffb080c90f918 : 0xfffff803f611d826 : nt!MmAccessFault+0x686
    0xfffffb080c90fa00 : 0x006d007200650050 :  !du "PermissionsharedBroker"
    0xfffffb080c90fa08 : 0x0069007300730069 :  !du "issionsharedBroker"
    0xfffffb080c90fa10 : 0x00680073006e006f :  !du "onsharedBroker"
    0xfffffb080c90fa18 : 0x0064006500720061 :  !du "aredBroker"
    0xfffffb080c90faf8 : 0xfffff803f61fe472 : nt!KiPageFault+0x132
    0xfffffb080c90fb00 : 0xffffca82cad88080 :  Trap @ fffffb080c90fb00

    This seems to confirm something is not right with reading and accessing data. Thoroughly check the hard drive and memory.
      My ComputersSystem Spec
  5.    19 Oct 2017 #5
    Join Date : Jun 2015
    Posts : 12,880
    Windows 10 Pro

    I'm wondering what dump you have used Philc43?
    I get different results from it.
    Code:
    3: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffffb08`0c90f4c8 fffff803`f62001e9 nt!KeBugCheckEx
    01 fffffb08`0c90f4d0 fffff803`f61fe57d nt!setjmpex+0x4289
    02 fffffb08`0c90f610 fffff803`f611e8d2 nt!setjmpex+0x261d
    03 fffffb08`0c90f7a0 fffff803`f611d826 nt!MmUnmapLockedPages+0x64a2
    04 fffffb08`0c90f920 fffff803`f61fe472 nt!MmUnmapLockedPages+0x53f6
    05 fffffb08`0c90fb00 00007ff8`555d4fb0 nt!setjmpex+0x2512
    06 0000001d`6377b018 00000000`00000000 0x00007ff8`555d4fb0
      My ComputersSystem Spec
  6.    19 Oct 2017 #6
    Join Date : Nov 2015
    Posts : 2,877
    64bit Win 10 Pro ver 1709 Build 16299.64

    I used this dump: 101917-35328-01.dmp

    Running the same command as you I get the following from WinDBG Preview:

    Code:
    3: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffffb08`0c90f4c8 fffff803`f62001e9 nt!KeBugCheckEx
    01 fffffb08`0c90f4d0 fffff803`f61fe57d nt!KiBugCheckDispatch+0x69
    02 fffffb08`0c90f610 fffff803`f611e8d2 nt!KiPageFault+0x23d
    03 fffffb08`0c90f7a0 fffff803`f611d826 nt!MiDispatchFault+0x142
    04 fffffb08`0c90f920 fffff803`f61fe472 nt!MmAccessFault+0x686
    05 fffffb08`0c90fb00 00007ff8`555d4fb0 nt!KiPageFault+0x132
    06 0000001d`6377b018 00000000`00000000 0x00007ff8`555d4fb0
      My ComputersSystem Spec
  7.    19 Oct 2017 #7
    Join Date : Sep 2014
    Posts : 452
    10 preview 64bit

    looking at event logs,

    it appears youve installed a couple of extras, did the gsod start after installing one of these?
    Gigabyte NIC - its showing odd shutdown events on IPV6 settings
    Razer Keyboard - this is showing as a problem in the Dxdiag report
    (phil/Axe0 have you seen this, appears to be a new addition to the log)


    Roy
      My ComputerSystem Spec
  8.    19 Oct 2017 #8
    Join Date : Nov 2015
    Posts : 2,877
    64bit Win 10 Pro ver 1709 Build 16299.64

    Quote Originally Posted by hawkman View Post
    looking at event logs,

    it appears youve installed a couple of extras, did the gsod start after installing one of these?
    Gigabyte NIC - its showing odd shutdown events on IPV6 settings
    Razer Keyboard - this is showing as a problem in the Dxdiag report
    (phil/Axe0 have you seen this, appears to be a new addition to the log)


    Roy
    Can you provide a copy & paste of what you are referring to, I must have missed it and can't find it.
      My ComputersSystem Spec
  9.    19 Oct 2017 #9
    Join Date : May 2016
    Posts : 774
    Windows 10 Pro
    Thread Starter

    Quote Originally Posted by hawkman View Post
    looking at event logs,

    it appears youve installed a couple of extras, did the gsod start after installing one of these?
    Gigabyte NIC - its showing odd shutdown events on IPV6 settings
    Razer Keyboard - this is showing as a problem in the Dxdiag report
    (phil/Axe0 have you seen this, appears to be a new addition to the log)


    Roy
    I think you might be on to something here with the Razer issue. I "DON'T" have a Razer keyboard but I do have a Razer mouse (DeathAdder 3.5 -it's old but works very well). It had it's own driver/firmware back in the day (windows Vista/7). Then Razer released the Synapse 2.0 Cloud based driver/software. IMO is crap.

    So on hunch, I found and installed the legacy driver/software package and installed that. Which is what I did after the clean install. With the FCU is set up sleep mode to it's defaults and sleep mode worked great. In device manager it showed an unknown device with yellow triangle. Investigating that, it turns out to be the legacy driver....so I went and got the Synapse 2.0 driver/software and left the sleep mode settings from clean install. That is when I had my first and only BSOD with this clean install.

    Since reverting back to the legacy driver.....auto sleepmode seems to be working fine. It's only been 3-4 hours and 2 triggers for coming out of sleep mode but all seems OK for the moment.
      My ComputerSystem Spec
  10.    19 Oct 2017 #10
    Join Date : Sep 2014
    Posts : 452
    10 preview 64bit

    Hi @philc43
    From Planktons GSOD log --dxdiag - at the bottom
    Diagnostics
    ---------------

    Windows Error Reporting:
    +++ WER0 +++:
    Fault bucket AV_nt!KiPageFault, type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 3a9e8348-9500-46d0-87f1-e7b9a92bfb0d

    Problem signature:
    P1: a
    P2: ffff94f3c1c26040
    P3: 2
    P4: 0
    P5: fffff803f611e8d2
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9:
    P10:


    +++ WER1 +++:
    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 3a9e8348-9500-46d0-87f1-e7b9a92bfb0d

    Problem signature:
    P1: a
    P2: ffff94f3c1c26040
    P3: 2
    P4: 0
    P5: fffff803f611e8d2
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9:
    P10:


    +++ WER2 +++:
    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: a
    P2: ffff94f3c1c26040
    P3: 2
    P4: 0
    P5: fffff803f611e8d2
    P6: 10_0_16299
    P7: 0_0
    P8: 256_1
    P9:
    P10:


    +++ WER3 +++:
    Fault bucket 129572865050, type 5
    Event Name: RADAR_PRE_LEAK_WOW64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: left4dead2.exe
    P2: 0.0.0.0
    P3: 10.0.16299.2.0.0
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:


    +++ WER4 +++:
    Fault bucket 77552752, type 4
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 17236983503

    Problem signature:
    P1: PortChanger.exe
    P2: 0.0.0.0
    P3: 50123cc9
    P4: PortChanger.exe
    P5: 0.0.0.0
    P6: 50123cc9
    P7: c0000005
    P8: 0000000000004be7
    P9:
    P10:


    +++ WER5 +++:
    Fault bucket , type 0
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: PortChanger.exe
    P2: 0.0.0.0
    P3: 50123cc9
    P4: PortChanger.exe
    P5: 0.0.0.0
    P6: 50123cc9
    P7: c0000005
    P8: 0000000000004be7
    P9:
    P10:


    +++ WER6 +++:
    Fault bucket , type 0
    Event Name: PnPDriverImportError
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: x64
    P2: E0000243
    P3: vkbms.inf
    P4: f88e2120f74d6a068100793fc96ee4f286caa3c3
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:


    +++ WER7 +++:
    Fault bucket , type 0
    Event Name: PnPDriverImportError
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: x64
    P2: E0000243
    P3: vkbms.inf
    P4: f88e2120f74d6a068100793fc96ee4f286caa3c3
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:


    +++ WER8 +++:
    Fault bucket 109137515785, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: mbam.exe
    P2: 3.0.0.1169
    P3: 599723f1
    P4: Qt5Core.dll
    P5: 5.6.2.0
    P6: 59a63e00
    P7: c0000005
    P8: 001aa3b6
    P9:
    P10:


    +++ WER9 +++:
    Fault bucket 91074145338, type 5
    Event Name: SkyDriveClientError
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: OneDriveSetup.exe
    P2: 17.3.4604.0120
    P3: OneDriveSetup.exe
    P4: 17.3.4604.0120
    P5: 0x80040692
    P6: Installer
    P7: setupengineimpl.cpp
    P8: 815
    P9:
    P10:
      My ComputerSystem Spec

 
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