Two BSOD 0xA within an hour


  1. swordplay
    Posts : 2
    Windows 10 Pro
       New #1

    Two BSOD 0xA within an hour


    I have had a history of occasional BSODs of different types but just today I had two BSODs with stop code 0xA. Both of them happened while installing Heroes of the Storm. I have not noticed anything wrong with my computer prior to this. No new hardware recently. I don't think there's been any new software recently, either. Usually when the occasional BSOD happens I'm not using my computer, I will come home and it will be at the BSOD screen.
    Attached is the DM Log Collector zip.
    Last edited by swordplay; 21 Oct 2017 at 00:01.
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  3. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #2

    The DM log was empty.
    Please re-post.
    BSOD - Posting Instructions - Windows 10 Forums
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  4. swordplay
    Posts : 2
    Windows 10 Pro
    Thread Starter
       New #3

    I've re-ran the DM log collector and uploaded a new zip file to my original post.
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  6. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    Rule 4
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    One of the main reasons for this is that the act of pirating the software will inevitably change the working of the software and make investigation and repair impossible. Please install a legitimate copy of the software and if you are still experiencing the issue we will be pleased to assist - No further assistance will be provided until we are satisfied that the software is genuine.
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