New
#1
BSOD/crash playing games, memory error on shutdown
I recently bought and built myself a new gaming PC and have had a few issues with it. The first is that any time I shut down my computer after it was in sleep mode, it shows a memory error. The second is that with games, if I play long enough my computer either blue screens or the application crashes and I'm unable to relaunch it without restarting my computer.
With the first issue, the error message that pops up is: 'The instruction at 0x0000000000000000 referenced memory at 0x0000000000000000. The memory could not be read.' The memory addresses are sometimes random, but 0x0 is very common. I've searched online to see if anyone has solved this and it seems to be a bug in Explorer that Microsoft knows about, but is like 'meh, doesn't hurt anything...it's shutting down anyways'. My previous computer used to do the same thing as well. An interesting thing I've noticed, which I don't think has been pointed out elsewhere, is that it only seems to happen after I have had my computer in sleep mode, or the second issue I've been having happened.
With the second issue, I'm able to play games for varying amounts of time. I was able to play Shadow of War for 5 hours yesterday without the issue happening, but happened again today after 1 hour. With Shadow of War, I have noticed that it starts to get jumpy/audio is messed up just before the crash. This happens even worse with Divinity: Original Sin 2. My computer has BSOD'd 3 times now playing Divinity, each time a different stop message, and it has crashed even more often. I've also had it happen on FFXIV. With Shadow of War and FFXIV, I'm not able to relaunch the game until I restart my computer. Divinity is usually able to be restarted if it didn't BSOD, but I did have one instance where I had to reboot for it to start again.
I've already tried the Windows memory check tool, and did a sfc /scannow (but it ran way too short to have actually scanned anything, so I'm going to try it again). Any other suggestions of where to check next?