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  1.    2 Weeks Ago #21
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro




    BSOD/crash playing games, memory error on shutdown Diagnostic Test BSOD/crash playing games, memory error on shutdown
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My ComputersSystem Spec
  2.    2 Weeks Ago #22
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    Ran MemTest86+ for over 8 passes, no errors. Have gotten 2 more blue screens with even more stop messages, both playing Destiny 2. Interestingly, one of the crashes happened during the same cutscene as a previous one but with a different stop message and a slightly different place in the cutscene.

    This latest crash went into the broken state briefly first. It actually blue screened when I tried to access my third hard drive. I heard it spin up (WD Blacks are loud), saw the files inside, then BSOD. Could have just been delayed from the crash though since it was only about 30 seconds between. I'm first going to try to turn off Windows power saving putting that drive to sleep, and if I continue to have crashes I'll unplug that drive. EDIT: turns out Hard Disk is already set to never turn off...I could have sworn I heard/felt it spin up
    Attached Thumbnails Attached Thumbnails 20171030_232810.jpg  
    BSOD/crash playing games, memory error on shutdown Attached Files
      My ComputerSystem Spec
  3.    2 Weeks Ago #23
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial for the installation part NVIDIA Drivers - Avoid Problems - Windows 7 Help Forums
      My ComputersSystem Spec
  4.    2 Weeks Ago #24
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    I unplugged my third hard drive that wasn't in use and re installed Nvidia drivers. It did still crash (no BSOD), but it was after 3 hours rather than 1. I did notice some frame drops occasionally after an hour or so of playing Destiny 2, more than I'd expect and have gotten in the past.

    I'm not sure what else to check atm...I might try and install one of my crash-prone games onto the third hard drive. It's possible that heat is an issue for my second drive; during HD Tune tests, both HDDs were hovering around 55C and I know that my case temperature does rise after hours of gameplay. It would make since that unplugging my third drive would delay the issue since they are in a drive bay next to each other, but doesn't make sense that it would be fine for even longer play sessions after a reboot...

    I was monitoring temperatures and they were within reason; CPU maxing at 55C and GPU maxing at 73C. GPU was hovering around 65 near the beginning, and rose slowly over the course of the play session.
      My ComputerSystem Spec
  5.    1 Week Ago #25
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    I've had a few more BSODs, however when I went to create the usual dm log, I noticed it say there were no minidumps. My computer did recently update to Fall Creators, and I don't have the 'Disable automatic deletion of memory dumps when disk space is low' ticked, but the drive isn't even half full.

    Anyways, I'm going to try some more troubleshooting steps and wanted to run them by the thread before actually doing them:
    - Re-seat graphics card and memory. Already done today, will be doing a test (aka, normal nightly gaming) to see if it crashes.
    - Move a crash-prone game to third hard drive and unplug current
    - Swap out my 1080 for my old 750TI I still have lying around
    - Buy a single 16GB DDR4 RAM stick and use that in a different slot. Unfortunately my cooler covers one of the memory slots, so I can have a max of 3 sticks. If nothing else, I'm upgrading to 32GB of RAM =P Probably last test b/c it involves spending money
    - Reinstall Windows

    Anyone have a suggested order I should attempt these in? I'm thinking next step is probably either install on third drive and unplug second, or swap graphics cards
      My ComputerSystem Spec
  6.    1 Week Ago #26
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,340
    Windows 10 Pro X64 16299.19

    Re: memory. This is what the manual for your board shows:

    Click image for larger version. 

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Views:	1 
Size:	31.5 KB 
ID:	162665
    Click image for larger version. 

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Views:	1 
Size:	51.0 KB 
ID:	162663
    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	88.7 KB 
ID:	162664

    16GB is probably the max DIMM you can have in a single slot.
      My ComputersSystem Spec
  7.    1 Week Ago #27
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    @Ztruker Memory is now in that configuration. Before they were both in the DIMMB slots.

    Had another blue screen after ~20 mins on Divinity: Original Sin 2, then played for another hour and half no problem...I think reinstalling things on third hard drive and removing second is my next move.

    I also haven't said this so far this thread, but thank you all for helping me through this troubleshooting. It's so strange how it seems to be pointing to everything, but every test run comes back with no problems...
    BSOD/crash playing games, memory error on shutdown Attached Files
      My ComputerSystem Spec

 
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