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  1.    3 Weeks Ago #11
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    Been a few more days, haven't had much play time in the biggest offending games but did have a crash last night in Destiny 2. Did the general 'program has stopped working' message, and I couldn't re-launch the game until I rebooted my computer. In that state, I tried restarting Explorer, closing a bunch of other programs I had running, etc seeing if I could narrow down what was the cause...eventually gave up and rebooted.

    I've also turned off fast startup as zbook suggested. Since then I don't think I've seen the Explorer memory error on shutdown, but I think that has become rarer since I installed the chipset drivers.

    I've run the HD Tune on the rest of the drives. I'm going to need another large block of time before attempting the chkdsk /r on D: or the SeaTools DOS since the error check took almost 7.5 hours. Here are the results:
    Click image for larger version. 

Name:	C-benchmark-24-October-2017_16-51.png 
Views:	22 
Size:	67.2 KB 
ID:	160276Click image for larger version. 

Name:	C-error-check-24-October-2017_16-48.png 
Views:	23 
Size:	56.3 KB 
ID:	160278Click image for larger version. 

Name:	C-health-24-October-2017_16-48.png 
Views:	22 
Size:	51.1 KB 
ID:	160279Click image for larger version. 

Name:	D-error-check-25-October-2017_21-22.png 
Views:	22 
Size:	36.3 KB 
ID:	160277Click image for larger version. 

Name:	D-benchmark-25-October-2017_21-26.png 
Views:	22 
Size:	48.2 KB 
ID:	160280Click image for larger version. 

Name:	D-health-25-October-2017_21-22.png 
Views:	23 
Size:	50.4 KB 
ID:	160281
    Last edited by Void Concept; 3 Weeks Ago at 00:35. Reason: grouped HDD tests together
      My ComputerSystem Spec
  2.    3 Weeks Ago #12
    Join Date : Apr 2017
    Posts : 8,615
    windows 10 professional version 1607 build 14393.969 64 bit

    If you have a BSOD please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  3.    3 Weeks Ago #13
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    Just played Shadow of War for about an hour and got another crash followed by BSOD (MEMORY_MANAGEMENT)
    BSOD/crash playing games, memory error on shutdown Attached Files
      My ComputerSystem Spec
  4.    3 Weeks Ago #14
    Join Date : Apr 2017
    Posts : 8,615
    windows 10 professional version 1607 build 14393.969 64 bit

    In this period of the latest Microsoft upgrade some of our windbg commands are not working limiting the debugging.
    The unexpected shutdowns with bugcheck 1a and 139 were noted.




    Code:
    10/8/2017 5:35 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 109
    P2: a39fcd5ad35599de
    P3: b3b6d9e125d88451
    P4: ffffdb2ebe7e4030
    P5: c
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\100717-7046-01.dmp
    \\?\C:\Windows\Temp\WER-8765-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AB9.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AC9.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2ACA.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_109_53442b596245217bb73b8515668ac078ea2a415b_00000000_cab_14a42bb3
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: be86ef82-454b-4489-8016-40e3c3809371
    Report Status: 2049
    Hashed bucket:10/8/2017 5:35 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 109
    P2: a39fcd5ad35599de
    P3: b3b6d9e125d88451
    P4: ffffdb2ebe7e4030
    P5: c
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\100717-7046-01.dmp
    \\?\C:\Windows\Temp\WER-8765-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AB9.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AC9.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2ACA.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_109_53442b596245217bb73b8515668ac078ea2a415b_00000000_03082ac9
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: be86ef82-454b-4489-8016-40e3c3809371
    Report Status: 4
    Hashed bucket:10/18/2017 4:35 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 12b
    P2: ffffffffc00002c4
    P3: c56
    P4: 107ff60
    P5: ffffc801c46fa000
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\101717-6015-01.dmp
    \\?\C:\Windows\Temp\WER-7984-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26B2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26D2.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_12b_c76d26c2709a18cfa752fd3bebab11e1fdee8b_00000000_cab_104427ac
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4e5972cf-8df0-4e33-bac9-e1097f87ae73
    Report Status: 2049
    Hashed bucket:10/18/2017 4:35 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 12b
    P2: ffffffffc00002c4
    P3: c56
    P4: 107ff60
    P5: ffffc801c46fa000
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\101717-6015-01.dmp
    \\?\C:\Windows\Temp\WER-7984-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26B2.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C1.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26D2.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_12b_c76d26c2709a18cfa752fd3bebab11e1fdee8b_00000000_02ec26d1
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4e5972cf-8df0-4e33-bac9-e1097f87ae73
    Report Status: 4
    Hashed bucket:10/19/2017 3:44 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 139
    P2: 3
    P3: ffff9e80a87b7470
    P4: ffff9e80a87b73c8
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\101817-5812-01.dmp
    \\?\C:\Windows\Temp\WER-7765-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25D7.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25F6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25F7.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_7581868615cfa34c1d168d4ab02a9548ec5ef516_00000000_cab_07b2f61e
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4c057639-3fd5-4fa1-b710-ff2d58178af6
    Report Status: 2049
    Hashed bucket:10/19/2017 3:41 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 139
    P2: 3
    P3: ffff9e80a87b7470
    P4: ffff9e80a87b73c8
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\101817-5812-01.dmp
    \\?\C:\Windows\Temp\WER-7765-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25D7.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25F6.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25F7.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_7581868615cfa34c1d168d4ab02a9548ec5ef516_00000000_031025f6
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 4c057639-3fd5-4fa1-b710-ff2d58178af6
    Report Status: 4
    Hashed bucket:10/26/2017 5:32 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 41791
    P3: ffff97800aea60b0
    P4: ffff9d4e80006960
    P5: e1
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\102517-6312-01.dmp
    \\?\C:\Windows\Temp\WER-7750-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2654.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2673.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2684.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_fb3ae8bf1fbd5db129facdbb93133c773dbafa4_00000000_cab_0b36e96c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: bc5cc12f-a631-4cd2-81e1-134cc04a45d2
    Report Status: 2049
    Hashed bucket:10/26/2017 5:29 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 41791
    P3: ffff97800aea60b0
    P4: ffff9d4e80006960
    P5: e1
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\102517-6312-01.dmp
    \\?\C:\Windows\Temp\WER-7750-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2654.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2673.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2684.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_fb3ae8bf1fbd5db129facdbb93133c773dbafa4_00000000_03402683
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: bc5cc12f-a631-4cd2-81e1-134cc04a45d2
    Report Status: 4
    Hashed bucket:10/2/2017 3:33 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 41791
    P3: ffffab8007ea6110
    P4: ffffc2611ffffea0
    P5: f5
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\100117-6375-01.dmp
    \\?\C:\Windows\Temp\WER-6906-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2599.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2599.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25A9.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1a_c453c1662ed534f78758ac6bc2c9936c0104dbc_00000000_cab_2ca8ef90
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ea2f3968-4dbf-46c1-a889-05b694338b0f
    Report Status: 2049
    Hashed bucket:10/2/2017 3:32 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 1a
    P2: 41791
    P3: ffffab8007ea6110
    P4: ffffc2611ffffea0
    P5: f5
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\100117-6375-01.dmp
    \\?\C:\Windows\Temp\WER-6906-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2599.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2599.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER25A9.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1a_c453c1662ed534f78758ac6bc2c9936c0104dbc_00000000_031c25a8
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ea2f3968-4dbf-46c1-a889-05b694338b0f
    Report Status: 4
    Hashed bucket:10/10/2017 3:17 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff80183cdf8af
    P4: ffffbe81f7e06c40
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\100917-6296-01.dmp
    \\?\C:\Windows\Temp\WER-6890-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2431.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2441.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2442.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_76d4c799354dfcc811e6e287491bc2594043f8a6_00000000_cab_078ee94c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 6b3855ff-5068-4a09-a8c1-c91926843356
    Report Status: 2049
    Hashed bucket:10/10/2017 3:14 AM    Windows Error Reporting    Fault bucket , type 0
    Event Name: BlueScreen
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: 3b
    P2: c0000005
    P3: fffff80183cdf8af
    P4: ffffbe81f7e06c40
    P5: 0
    P6: 10_0_15063
    P7: 0_0
    P8: 768_1
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\WINDOWS\Minidump\100917-6296-01.dmp
    \\?\C:\Windows\Temp\WER-6890-0.sysdata.xml
    \\?\C:\WINDOWS\MEMORY.DMP
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2431.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2441.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2442.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_76d4c799354dfcc811e6e287491bc2594043f8a6_00000000_03082450
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 6b3855ff-5068-4a09-a8c1-c91926843356
    Report Status: 4
    Hashed bucket:
    Last edited by zbook; 3 Weeks Ago at 01:36.
      My ComputerSystem Spec
  5.    3 Weeks Ago #15
    Join Date : Apr 2017
    Posts : 8,615
    windows 10 professional version 1607 build 14393.969 64 bit

    Please find the memory dumps and post a one drive or drop box share link into the thread.

    %SystemRoot%\MEMORY.DMP
    or
    C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.
      My ComputerSystem Spec
  6.    3 Weeks Ago #16
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    I zipped them to reduce upload/download time.
    MEMORY.DMP: Dropbox - MEMORY.zip

    I also uploaded a zip of my Minidump folder:
    Dropbox - Minidump.zip
      My ComputerSystem Spec
  7.    3 Weeks Ago #17
    Join Date : Apr 2017
    Posts : 8,615
    windows 10 professional version 1607 build 14393.969 64 bit

    The important command was not able to be ran on the memory dump.
    We will have to wait for more mini dumps.
    The bugchecks for the mini dumps have been:
    1A
    3B
    12B
    109
    139
    RAM has not yet been tested.
    Whenever you have a new BSOD please post a new zip into the thread.
      My ComputerSystem Spec
  8.    3 Weeks Ago #18
    Join Date : Jun 2015
    Posts : 12,854
    Windows 10 Pro

    Have you finished all HDD tests on your partitions / hard drives?
      My ComputersSystem Spec
  9.    2 Weeks Ago #19
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    Another update since it's been 2 days...

    The crashes have continued to happen, but no more BSOD so far. It still just goes into that weird state where the computer is still on and working, but I just can't re-launch the game that crashed.

    I ran a memtest86+ for most of the day today just to make sure that's covered. It completed 4 passes with no problems.

    I still need to do the chkdsk /r on one of the drives (the 3TB), which is going to take almost all day which is why I haven't done it yet. However, all drives/partitions have been done with HD Tune and screenshots are spread throughout the thread.

    Next time it gets into that state, I have a few things I want to look at. I'm not sure why I haven't tried this, but I should make sure all drives are actually accessible at that point. I've already tried restarting Explorer in this state, as well as closing a bunch of background programs. I should probably try restarting whatever launcher for the game (steam or blizzard)...any other things I should try when in the broken state?

    Here are some things that I've noticed that might or might not be related (though probably not?). It generally only happens on the first boot of the day. Also on the first boot of the day, the windows 'press a key to actually see your login' splash lags a bit in the animation when it's going away, but not on subsequent boots. It also seems to happen more often when I've had a browser open, although I generally do browsing before gaming so it also falls into first boot of the day territory.
      My ComputerSystem Spec
  10.    2 Weeks Ago #20
    Join Date : Oct 2017
    Posts : 13
    Microsoft Windows 10 Home 64-bit 15063 Multiprocessor Free
    Thread Starter

    Had another BSOD with stop message KMODE_EXCEPTION_NOT_HANDLED (0x1e) and after it rebooted, my wireless didn't connect automatically; had to toggle wifi off and on. Is that a coincidence (b/c hal.dll is the one blamed in the dump file) or a potential cause? I had this same model of wireless card in my old computer and it would not connect automatically sometimes as well.

    Wireless card is the tp-link TL-WDN4800. I've just updated drives for it using the Atheros driver for AR938x since it's the same chipset and that's actually what's printed in Device Manager.
    BSOD/crash playing games, memory error on shutdown Attached Files
      My ComputerSystem Spec

 
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