1.    13 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 4
    Windows 10 Pro x64

    BSOD after long freeze - just web browsing


    Hi all,

    Over the last few months my desktop has started experiencing BSODs following a freeze/lock up of around 60 seconds.

    I've not been doing anything on my PC other than web browsing with Chrome. It more commonly occurs when a video is playing in Facebook or Twitter. Once I experienced the problem as soon as I tried playing a video in HPC-MC.

    Sometimes my PC doesn't BSOD after a freeze. In this case after the machine unfreezes the Realtek HD Audio Manager's Input Device popup appears - even though I haven't changed anything with my audio connection. I tried changing to Realtek's latest driver but that didn't help, so I went back to Gigabyte's driver which is quite old.

    I've tried updating drivers. I've performed a clean install of Nvidia drivers after running DDU under safe mode to remove the old drivers.

    I've noticed my PC is more sluggish than I remember, especially browsing sites like Facebook or Twitter. Seems my phone is faster!

    Thanks in advance for your help.
    BSOD after long freeze - just web browsing Attached Files
      My ComputerSystem Spec
  2.    14 Oct 2017 #2
    Join Date : Oct 2017
    Posts : 4
    Windows 10 Pro x64
    Thread Starter

    I think I may have self-diagnosed after catching up on a few other threads I decided to run some HW monitoring tests. Found my internals and CPU were overheating. Opened up my box and found my CPU heatsink covered in dust. Gave everything a good clean out and now temperatures are at normal.

    I'll keep this thread open for a day or two in case it hasn't resolved the issue, but it's likely I'm all good now.
      My ComputerSystem Spec
  3.    15 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 4
    Windows 10 Pro x64
    Thread Starter

    I just got another BSOD. Computer is far more responsive since I cleaned it out and temps are under control and has been working perfectly up until this crash.

    Here's a new dump taken just now after restarting from the latest crash.
    BSOD after long freeze - just web browsing Attached Files
      My ComputerSystem Spec
  4.    15 Oct 2017 #4
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,343
    Windows 10 Pro X64 16299.19

    You're runn the Insider 16299.15 build. There are no symbols for it so it's impossible to do any dump debugging.

    The 10/14 dump does indicate a problem with nvlddmkm.sys.
    Code:
    BugCheck 133, {1, 1e00, fffff803b1a91370, 0}
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    You have the latest Nvidia driver version 387.92. All I can suggest it to completely uninstall it then reinstall just the driver and see if that helps.

    Remove and install latest Nvidia drivers:

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then get the latest driver for you Nvidia card here: NVIDIA Driver Downloads

    Then do a custom install of only the NVidia graphics driver and the PhysX driver.

    See if that gets rid of the problem. If not you could try down leveling the Nvidia driver.
      My ComputersSystem Spec
  5.    15 Oct 2017 #5
    Join Date : Oct 2017
    Posts : 4
    Windows 10 Pro x64
    Thread Starter

    Thanks Zstruker,

    I've used DDU and reverted to 382.33 and hopefully have blocked off the nvidia driver from auto updating. Will see how that goes. May also try to get off the Insider program.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
BSOD while browsing the web
Recently I keep on getting the BSOD while I am on google. Doesn't matter what site I go onto it just happens but not all the time. I've tried updating drivers and BIOS but still keep getting the problem. Also sometimes when I restart or Shut Down my...
BSOD Crashes and Debugging
BSOD while not doing anything and browsing
Hi, I have been experiencing BSODs many times in a day. It's started a few days ago. I don't understand why it's occurring to my PC. It happens when I browse and it also happens when I do nothing just keeping the PC on and going out for awhile and...
BSOD Crashes and Debugging
BSOD random, in particular when browsing
Hello ! , I have been getting bsods ever since I built my desktop and it has been annoying me a lot. I tryed to reinstall windows 10 a lot of time, but it is still happening. I attached the mini dump zips below. Please have a look at it and tell...
BSOD Crashes and Debugging
BSOD when only browsing
Hi, (First of all sorry for my poor English, because as you`ll find out I`m not a native speaker :) ) Since 21 march I had at least 1 BSOD per day, but today I have had at least 6 of them ... So after let`s say 10 minutes of only browsing...
BSOD Crashes and Debugging
BSOD when doing nothing else than browsing
Two BSODs, once today, once yesterday. No other applications running than browsers, doing nothing else than browsing. The only common factor in these two BSODs is that yesterday I was uploading big file (3.5 GB) to my OneDrive when it happened,...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:14.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums