Total system freeze/lock-up consistantly after 5 min idle

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  1. Posts : 357
    Windows 10 Pro
    Thread Starter
       #61

    As I tried to explain above, I will NOT run this device unattended overnight. My machine, my choice. Sorry.

    So after reverting to what was working at the start of last week (my undergrad Uni's motto was "Use What Works" > Logical Positivism) before I started messing with things incl. the Registry (don't ask; all reverted anyway with System Restore, dism and scannow), all is again OK so far >

    Attachment 160178
      My Computers


  2. Posts : 30,603
    Windows 10 (Pro and Insider Pro)
       #62

    Airider said:
    As I tried to explain above, I will NOT run this device unattended overnight. My machine, my choice. Sorry.

    So after reverting to what was working at the start of last week (my undergrad Uni's motto was "Use What Works" > Logical Positivism) before I started messing with things incl. the Registry (don't ask; all reverted anyway with System Restore, dism and scannow), all is again OK so far >

    Attachment 160178
    Now, when you mentioned System restore.. Problems could be affected with S4 sleep mode (hibernation). You already disable that (with command "powercfg -h off"). Try that again (if system freeze after long sleep and is OK after short sleep)
      My Computers


  3. Posts : 357
    Windows 10 Pro
    Thread Starter
       #63

    Thanks. Have added that advice to my (long) FREEZE file (if that will be the case, will then try)

    double checked setup now >

    Attachment 160187



    still good (so far)

    Attachment 160184
      My Computers


  4. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #64

    The reliability control panel is an easy tool to use but it does not give you the detailed information that is available in the event.vwr.
    The event logs, mini dumps, msinfo32, dxdiag are some of the files that can be troubleshooted.
    Run the DM log collector to automatically collect the files for troubleshooting.
    Please post a zip into the thread:
    BSOD - Posting Instructions - Windows 10 Forums
    Last edited by zbook; 25 Oct 2017 at 12:43.
      My Computer


  5. Posts : 357
    Windows 10 Pro
    Thread Starter
       #65

    In my understanding Reliability History uses the same data as those sources

    And so far, still good (no problem waking from 11min sleep, likely the most I'd need w/o turning the machine off)
    Attachment 160242


    some of the problems previous to following Ken's advice:

    Attachment 160236
    Attachment 160237
    Attachment 160238
    Attachment 160239
    Attachment 160240
    Attachment 160241
      My Computers


  6. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #66

    The logs can be scanned and read for problems.
    If you can run the DM log collector we can scan the logs and troubleshoot them.
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  7. Posts : 357
    Windows 10 Pro
    Thread Starter
       #67

    What is the time window before/after a problem event in which to download and use this tool? It may be days before it happens before I might need it or hours after it happens till I employ it

    .... and it will likely not happen at all if I am careful and don't push it (as I REPEATEDLY did, "testing it" when the last issues occurred) >
    "Doctor, it hurts when I of this"
    "Well then don't do that"
      My Computers


  8. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #68

    The DM log collector at times gets revised.
    To see what it collects you can open any thread in the BSOD forum as all OP use the DM log collector at the start of the thread.
    When you run ithe DM log collector on the problematic computer it will place a file on the desktop.
    Then you will post a zip into the thread.
    We will unzip the post and scan the files to troubleshoot the freezing.
    Our ability to scan is using English words so please change the default language to English so that we can troubleshoot the log files.
    To evaluate new problems or the response to troubleshooting steps we often view multiple DM logs in the threads. So the sooner that we view the logs the sooner the troubleshooting starts.
    There are some tests that we may do that are live and interactive and this depends on what is seen in the logs. These types of tests would require you to monitor the computer. Others can be done overnight as there is no user interaction. The logs though are useful to see what problems have already occurred.
      My Computer


  9. Posts : 357
    Windows 10 Pro
    Thread Starter
       #69

    re: freezing > told by zbook to post log here


    Attachment 160514Attachment 160515

    this is after the fact, so I may need to do this again after forcing a freeze?
      My Computers


  10. Posts : 14,903
    Windows 10 Pro
       #70

    Hi Airider,

    No need to force a freeze, just provide a list of everything that you have tried to resolve this problem :)
      My Computers


 

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