random BSODs

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  1. Posts : 20
    Windows 10 Home 64bit
       #1

    random BSODs


    Hello,
    I've been experiencing many BSOD's lately, happening randomly, mainly while just browsing Internet or even when idle. I've reinstalled Windows 2 days ago, blocked drvier installation via WIndows Update, installed drivers from the Acer's website only but the problem is still happening. 3 BSOD's since installing Windows.
      My Computer


  2. Posts : 14,903
    Windows 10 Pro
       #2




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Make a photo of the result and post it.

    Addition:
    If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
    If errors show up and you see them a lot later, no problem, the errors don't affect the test.
      My Computers


  3. Posts : 926
    Windows 10 Pro
       #3

    No problem, we all can speak polish! Please set the system language to english and post back a new DM Log Collector zip
      My Computer


  4. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #4

    Hello kers,

    Welcome to TenForums!

    I can see that you are using Kaspersky and while we are troubleshooting for you I would recommend that you uninstall this package especially as it was implicated in one of your BSOD events. Use: https://support.kaspersky.com/common/service.aspx?el=1464

    Code:
    BugCheck D1, {62, 2, 0, fffff80d874d9aa4}
    
    *** WARNING: Unable to verify timestamp for klbackupdisk.sys
    *** ERROR: Module load completed but symbols could not be loaded for klbackupdisk.sys
    Probably caused by : partmgr.sys ( partmgr!PmGlobalDispatch+f7 )
      My Computers


  5. Posts : 20
    Windows 10 Home 64bit
    Thread Starter
       #5

    BSODHunter said:
    No problem, we all can speak polish! Please set the system language to english and post back a new DM Log Collector zip
    Sure :P

    Error 500
      My Computer


  6. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #6

    Error 500
    Sorry, the link was working earlier today. Try uninstalling it from Apps in Settings or look up the procedure on the Kaspersky website for your particular version.
      My Computers


  7. Posts : 20
    Windows 10 Home 64bit
    Thread Starter
       #7

    philc43 said:
    Sorry, the link was working earlier today. Try uninstalling it from Apps in Settings or look up the procedure on the Kaspersky website for your particular version.
    Uninstalled.

    Will try to post Memtest results tomorrow or saturday.
      My Computer


  8. Posts : 20
    Windows 10 Home 64bit
    Thread Starter
       #8

    16/16 passes, no errors.
      My Computer


  9. Posts : 14,903
    Windows 10 Pro
       #9

    Run memtest86+
      My Computers


  10. Posts : 20
    Windows 10 Home 64bit
    Thread Starter
       #10
      My Computer


 

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