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  1. Joined : Mar 2015
    Posts : 87
    Windows 10 Pro x64
       29 Jul 2015 #1

    Clean install - random BSOD


    Hey guys
    Did a clean install this morning. I am getting the error INTERNAL_POWER_ERROR and it BSODs/reboots. This happens every 30-40 mins. I have installed and updated all drivers and installed the latest BIOS revision (which I don't normally do but I thought it might help)
      My System SpecsSystem Spec


  2. Joined : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       29 Jul 2015 #2
      My System SpecsSystem Spec


  3. Joined : Mar 2015
    Posts : 87
    Windows 10 Pro x64
       29 Jul 2015 #3

    Attachment 26608Sorry I tend to ignore things even if they are big yellow warnings Here ya go
    Cheers
      My System SpecsSystem Spec


  4. Joined : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       29 Jul 2015 #4

    This is happening on your Dell laptop yes? It's blaming the ATI driver, it may be worth checking the Dell support page for your laptop to see if they're offering Windows 10 drivers for your GPU.

    Code:
    BugCheck A0, {608, ffffe001047b12e8, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::SetPowerComponentIdleCBWorker+139 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    INTERNAL_POWER_ERROR (a0)
    The power policy manager experienced a fatal error.
    Arguments:
    Arg1: 0000000000000608, A driver has attempted to transition a component to idle without
        a preceeding active request.
    Arg2: ffffe001047b12e8, POP_FX_COMPONENT component
    Arg3: 0000000000000000, POP_FX_COMPONENT_FLAGS component condition
    
    3: kd> lmvm atikmdag
    start             end                 module name
    fffff801`386b0000 fffff801`39bba000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Jul 16 02:37:09 2015 (55A70AC5)
        CheckSum:         014A8B0F
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec


  5. Joined : Mar 2015
    Posts : 87
    Windows 10 Pro x64
       29 Jul 2015 #5

    Boozad said: View Post
    This is happening on your Dell laptop yes? It's blaming the ATI driver, it may be worth checking the Dell support page for your laptop to see if they're offering Windows 10 drivers for your GPU.

    Code:
    BugCheck A0, {608, ffffe001047b12e8, 0, 0}
    
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DXGADAPTER::SetPowerComponentIdleCBWorker+139 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    INTERNAL_POWER_ERROR (a0)
    The power policy manager experienced a fatal error.
    Arguments:
    Arg1: 0000000000000608, A driver has attempted to transition a component to idle without
        a preceeding active request.
    Arg2: ffffe001047b12e8, POP_FX_COMPONENT component
    Arg3: 0000000000000000, POP_FX_COMPONENT_FLAGS component condition
    
    3: kd> lmvm atikmdag
    start             end                 module name
    fffff801`386b0000 fffff801`39bba000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Thu Jul 16 02:37:09 2015 (55A70AC5)
        CheckSum:         014A8B0F
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Thanks Probably a glorious windows update driver... These never work on my laptop with w10 ever since the betas. Will install the official AMD one and report back. Cheers
      My System SpecsSystem Spec


  6. Joined : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       29 Jul 2015 #6

    Keep us posted
      My System SpecsSystem Spec


  7. Joined : Mar 2015
    Posts : 87
    Windows 10 Pro x64
       29 Jul 2015 #7

    Sigh... Updating to the AMD provided W10 driver made it worse - now i am in a reboot/BSOD loop, (the BSOD is the same error) whereas before i at least got half an hour before it BSOD. I will double check dell again but their site did not have updated drivers when i last checked
      My System SpecsSystem Spec


  8. Joined : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       29 Jul 2015 #8

    Did you download the driver from Dell or the AMD website?
      My System SpecsSystem Spec


  9. Joined : Mar 2015
    Posts : 87
    Windows 10 Pro x64
       30 Jul 2015 #9

    Boozad said: View Post
    Did you download the driver from Dell or the AMD website?
    AMD direct. They have a W10 driver. I always use gpu drivers right from the manufacturer, and the dell site ones are for 8.1 . But I can test it out
      My System SpecsSystem Spec


  10. Joined : Oct 2013
    Wolves, England
    Posts : 1,634
    W7 Pro x64 | W10 IP x64 | Linux Mint VM
       30 Jul 2015 #10

    Yeah if you can give the 8.1 driver a try that would be good. Report back on how it goes mate.
      My System SpecsSystem Spec


 
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