1.    08 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 5
    Windows 10

    Constant crashes on fresh W10 - ntoskrnl.exe


    I had a very stable rig that I built a couple of months ago. Then the KB4038788 update would just not install - it always failed. I kept putting up with it for a month. I tried a lot of things that were advised on various support sites. The rig was still stable as anything, no problems whatsoever, but I just wanted to get that failing Windows update done!

    Now today I formatted and reinstalled my Windows 10 from ground up. After that, it's crashed already 5 times or so. I downloaded the WhoCrashed tool, and got these:

    http://i63.tinypic.com/8wwhl3.png
    http://i63.tinypic.com/2ccpg0k.png
    http://i63.tinypic.com/34g37i.png
    What might be causing the crashes? The last crash happened immediately when I opened Firefox, after maybe 1-2 minutes of uptime.

    I would argue that the failure to install the update and these sudden crashes are unrelated, but if they are, figured I'd tell the background, too.

    Thanks a lot! I promise to buy a beer to anyone who helps, if we ever meet!
    And oh, here are my specs:
    Asus TUF Z270 Mark 1 Intel Z270
    Intel Core i7 7700K 4x 4.20GHz
    Noctua NH-U12S
    16GB Corsair Vengeance LPX DDR4-3000 DIMM CL15-17-17-35
    750 Watt Corsair RMx Series RM750x Modular 80+ Gold
    6000GB WD WD6002FZWX 7.200U/min 128MB 3.5"
    1000GB Samsung 850 Evo 2.5" (6.4cm) SATA 6Gb/s TLC Toggle

    EDIT:
    Here are them on txt versions as well:
    On Mon 09/10/2017 0.43.25 your computer crashed
    crash dump file: C:\Windows\Minidump\100917-5828-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
    Bugcheck code: 0x1A (0x41792, 0xFFFFE43FFE422008, 0x1000000000000000, 0x0)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 09/10/2017 0.43.25 your computer crashed
    crash dump file: C:\Windows\memory.dmp
    This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)
    Bugcheck code: 0x1A (0x41792, 0xFFFFE43FFE422008, 0x1000000000000000, 0x0)
    Error: MEMORY_MANAGEMENT
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 09/10/2017 0.32.24 your computer crashed
    crash dump file: C:\Windows\Minidump\100917-6484-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80203230913, 0xFFFFCC000F5C88A0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Mon 09/10/2017 0.01.54 your computer crashed
    crash dump file: C:\Windows\Minidump\100917-5781-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
    Bugcheck code: 0x1A (0x41793, 0xFFFF8480000E9E00, 0x1C1, 0x1C0)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



    On Sun 08/10/2017 23.53.15 your computer crashed
    crash dump file: C:\Windows\Minidump\100817-6578-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x16C580)
    Bugcheck code: 0x1A (0x41793, 0xFFFFEF800011DD10, 0x1A3, 0x1A2)
    Error: MEMORY_MANAGEMENT
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that a severe memory management error occurred.
    This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
      My ComputerSystem Spec
  2.    08 Oct 2017 #2
    Join Date : Oct 2016
    Posts : 322
    seL4

    Hi Velokki,

    In order for us to best help you, we will need some additional information about your machine. This can be easily gathered by running the log collector. You can find it here: BSOD - Posting Instructions - Windows 10 Forums.

    Given that this is happening on a fresh install of Windows 10, this could very well be a hardware issue. I'd suggest you start by testing your RAM for 8+ passes using MemTest86+. Also, if you are overclocking, reset everything to default as this is another variable we'll want to eliminate.
      My ComputerSystem Spec
  3.    09 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 5
    Windows 10
    Thread Starter

    Hi guys!

    Here is the file, attached.

    It's really irritating that this should happen now, since I'm was attempting to record my band's demo these days, and then I end up in a system failure hell Well, inspiration for the lyrics, I guess!

    P.S. I've done this piece of registry editing to enable the old Photo Viewer:
    Is Windows Photo Viewer gone? Solved - Page 2 - Windows 10 Forums
    Constant crashes on fresh W10 - ntoskrnl.exe Attached Files
      My ComputerSystem Spec
  4.    09 Oct 2017 #4
    Join Date : Oct 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Spectrum View Post
    Hi Velokki,

    In order for us to best help you, we will need some additional information about your machine. This can be easily gathered by running the log collector. You can find it here: BSOD - Posting Instructions - Windows 10 Forums.

    Given that this is happening on a fresh install of Windows 10, this could very well be a hardware issue. I'd suggest you start by testing your RAM for 8+ passes using MemTest86+. Also, if you are overclocking, reset everything to default as this is another variable we'll want to eliminate.
    I've never overclocked. So that's ruled out.
    I thought that it might have something to do with display drivers, or the lack of them, so I downloaded the newest NVIDIA drivers. 2 hours, no crashes! Until I had 3 crashes in a row just now. It doesn't seem to be correlated to what I'm doing in any way - watching a video, just browsing the Internet or just idle. I also ran Prime95 for 2 hours - no problems.

    I seriously don't have any idea what is causing this. To recap, my timeline is as follows:
    -I get a new PC build in the beginning of June.
    -The system runs great, no probelms, nada.
    -Somewhere near the beginning of September, the update KB4038788 would not install. It would always fail. Yesterday I started troubleshooting it like a mofo. Tried to fix with some command prompts that Microsoft Support suggested. At some point, I got a BSOD with the big emoji and the text "Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. Stop code: CRITICAL_STRUCTURE_CORRUPTION.
    -After reboot, Spotify was corrupted, and couldn't start because of a corrupt file.
    -I decided to install Windows 10 fresh altogether.
    -Now it's been crashing all the time. Actually, this is the third time I write this post. This time on the Notepad and pressing Ctrl+S every 10 seconds, since I don't want to write it a fourth time. It worked in the morning for 2 straight hours, but now keeps crashing all the time.

    Thanks a lot for checking into this, it means the world to me right now.
      My ComputerSystem Spec
  5.    09 Oct 2017 #5
    Join Date : Oct 2017
    Posts : 5
    Windows 10
    Thread Starter

    Right, I decided to run the Windows Memory Diagnostics Tool. This is what it came up with:
    Click image for larger version. 

Name:	IMG-20171009-WA0012.jpg 
Views:	1 
Size:	169.7 KB 
ID:	157194

    This showed up on the boot after that:
    Click image for larger version. 

Name:	your computer has a memory problem.png 
Views:	17 
Size:	5.0 KB 
ID:	157195


    I take it the RAM is faulty then?
      My ComputerSystem Spec
  6.    09 Oct 2017 #6
    Join Date : Oct 2016
    Posts : 322
    seL4

    Yep, that indicates an issue with your RAM. If your RAM kit is still under warranty, just contact the seller and get a replacement set.

    If it's not under warranty, remove all but one stick of RAM, test it, and repeat the process until you determine which stick is faulty and then replace that single stick. Make sure to get the same brand/speed/size of ram when replacing it, to eliminated strange compatibility issues that may come up.
      My ComputerSystem Spec
  7.    09 Oct 2017 #7
    Join Date : Oct 2017
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by Spectrum View Post
    Yep, that indicates an issue with your RAM. If your RAM kit is still under warranty, just contact the seller and get a replacement set.

    If it's not under warranty, remove all but one stick of RAM, test it, and repeat the process until you determine which stick is faulty and then replace that single stick. Make sure to get the same brand/speed/size of ram when replacing it, to eliminated strange compatibility issues that may come up.

    It is under warranty.

    But oh boy, Memtest86 was not pretty to look at. Just tens of thousands of errors everywhere.

    I tested the RAM kits one at a time. Turns out that the first RAM kit of the two works perfectly fine. With the second one in, the PC wouldn't even boot. Now I have only one RAM kit inside, and it seems to be working just fine, hasn't crashed yet at least.

    I think this is the solution for now, hopefully I won't meet the horrid BSOD ever again.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Constant BSODs caused by ntoskrnl.exe
So I got to build a new pc. It al went well until I suddenly started to get some BSODs. I searched online and got to the conclusion that it was something wrong with the drivers, so I went and updated them all manually, but that didn't solve the...
BSOD Crashes and Debugging
Constant BSOD and chrome crashes - help please?
Hello from New Zealand! Intel i7 920 cpu Gigabyte GA EX58 Mobo EVGA 750w psu Nvidia GTX970 gpu Starts on 2 ssd's and runs 4 hds Had my computer show nothing but black screen before the weekend. I have managed to get it back up and running...
BSOD Crashes and Debugging
Constant Display Driver Crashes
For a while now I have been having quite a few problems with my GPU (GTX 770) I have used DDU to uninstall my drivers and performed a clean install but the problem still persists. I have also run a memtest for 8 passes with no errors. problems...
Graphic Cards
constant/ numerous crashes
Hello, Like so many others I have crashing issues. Crashes under many circumstances. While watching video, looking at a web page, etc. These are what I am getting all the time, 4 and 5 crashes a day: System Service Exception (Win32) K-mode...
BSOD Crashes and Debugging
BSOD constant crashes even after trying to fix
ive updated and checked up on all of my drivers and in the scan they seem to be fine and completely up to date, and for a day after I didn't have any more problems but the problem recently started up again, and I haven't been able to open up any of...
BSOD Crashes and Debugging
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:20.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums