1.    06 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)

    Random Reboot with No BSOD


    So for a couple of months ago, my house is having a short power outage problem that happens quite frequently when I'm playing games.

    I have a UPS for 2 years to handle a sudden power outage and it usually works well. But unfortunately, the game that I play a lot right now is Battlefield 1 and it requires a load amount of power that my UPS can't even handle it. So it's no use basically

    The random reboot happens when in sleep mode. I usually leave my PC on at night to update my games. When i started it in the morning, the PC just restarting with no BSOD
    The random reboot also happens when i start the PC after the short power outage gone. It started normally for a few minutes, i can open Chrome and else. Then, my screen will freeze and the PC will reboot with no BSOD too.

    I've attached all the minidumps from when it happen in August up until now. I hope you guys can pinpoint where and what the problem is.
    Also, this is my first time i post in TenForums, apologise if i haven't given enough info about the problem. Thanks!
      My ComputerSystem Spec
  2.    06 Oct 2017 #2
    Join Date : Jun 2015
    Posts : 12,873
    Windows 10 Pro

    Hi cipherism,

    Outside of the gaming part, can your UPS handle the outage properly when you are doing something on your pc?


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

      My ComputersSystem Spec
  3.    06 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Hi cipherism,

    Outside of the gaming part, can your UPS handle the outage properly when you are doing something on your pc?


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.

    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    Hi Axe,
    Yes, my UPS can handle it well, no problem
    Here is the detail for the UPS

    And I've updated My Specs like you asked
      My ComputerSystem Spec
  4.    07 Oct 2017 #4
    Join Date : Jun 2015
    Posts : 12,873
    Windows 10 Pro

    A few questions
    • Have you checked the PSU voltages in the BIOS and the PSU itself?
    • Are there any overclocks present?
    • Have you made any differences to the system before the crashes occured? I.e.,
      • driver installs,
      • software updates / repairs / installations (some install drivers),
      • hardware added or replaced,
      • BIOS changes
      My ComputersSystem Spec
  5.    08 Oct 2017 #5
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
    Thread Starter

    Quote Originally Posted by axe0 View Post
    A few questions
    • Have you checked the PSU voltages in the BIOS and the PSU itself?
    Like this ?
    Click image for larger version. 

Name:	IMAG0976.jpg 
Views:	1 
Size:	481.0 KB 
ID:	157025

    And also, i am getting a strange BSOD when i'm trying to quit BIOS, like this
    Click image for larger version. 

Name:	IMAG0977.jpg 
Views:	1 
Size:	1.46 MB 
ID:	157026

    But after that, my PC went normal. I dont know if its related to the problem
    Quote Originally Posted by axe0 View Post

    • Are there any overclocks present?
    No
    Quote Originally Posted by axe0 View Post
    • Have you made any differences to the system before the crashes occured? I.e.,
      • driver installs,
      • software updates / repairs / installations (some install drivers),
      • hardware added or replaced,
      • BIOS changes

    Here is the list of drivers/software updates

    Click image for larger version. 

Name:	list.PNG 
Views:	1 
Size:	50.9 KB 
ID:	157027

    The only drivers that changes before the crash is SAMSUNG, i dont think i ever used it though.

    Replace my old Samsung monitor with BenQ ZOWIE RL2455 and have no BIOS changes
      My ComputerSystem Spec
  6.    08 Oct 2017 #6
    Join Date : Jun 2015
    Posts : 12,873
    Windows 10 Pro

    You have an issue with the pagefile.

    Check your virtual memory settings, old tutorial linked but its valid for Windows 10.
    Make sure the allocated size of the pagefile is more than the recommended size if it is manually configured.
    Also make sure it is allocated on the Windows partition.
    Virtual Memory Paging File - Change
      My ComputersSystem Spec
  7.    09 Oct 2017 #7
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
    Thread Starter

    Quote Originally Posted by axe0 View Post
    You have an issue with the pagefile.

    Check your virtual memory settings, old tutorial linked but its valid for Windows 10.
    Make sure the allocated size of the pagefile is more than the recommended size if it is manually configured.
    Also make sure it is allocated on the Windows partition.
    Virtual Memory Paging File - Change
    Hi Axe,

    This is my Pagefile configuration currently
    Click image for larger version. 

Name:	tenfs.PNG 
Views:	1 
Size:	46.1 KB 
ID:	157264

    That's the default setting, i've never tweak any of it before and the Pagefile allocation is on Windows partition
    Should i manually configure it ?
      My ComputerSystem Spec
  8.    09 Oct 2017 #8
    Join Date : Jun 2015
    Posts : 12,873
    Windows 10 Pro

    Try to delete the pagefile, reboot and configure the pagefile.

    Delete pagefile
    - Uncheck 'automatically manage paging file size on all drives'
    - Select 'No paging file'
    - Click 'Set' and reboot the system.

    Configure the pagefile
    - Check 'automatically manage paging file size on all drives'
    - Reboot the system.
      My ComputersSystem Spec
  9.    10 Oct 2017 #9
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
    Thread Starter

    Quote Originally Posted by axe0 View Post
    Try to delete the pagefile, reboot and configure the pagefile.

    Delete pagefile
    - Uncheck 'automatically manage paging file size on all drives'
    - Select 'No paging file'
    - Click 'Set' and reboot the system.

    Configure the pagefile
    - Check 'automatically manage paging file size on all drives'
    - Reboot the system.
    Okay, gonna try this method and see how it goes in couple days.
    Thank you!
      My ComputerSystem Spec

 


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