Windows 10: machine_check_exception BSOD on boot up after new motherboard install

Page 4 of 8 FirstFirst ... 23456 ... LastLast

  1. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Oct 2017 #31

    In follow up to post #3 it appears that the unknown USB device is a problem device.

    This is the information from msinfo32:

    Unknown USB Device (Device Descriptor Request Failed) USB\VID_0000&PID_0002\6&1E95266D&0&4 43

    The problem device and bsod both appear to be related to Focusrite:

    Code:
    Event[4760]:  Log Name: System
      Source: Microsoft-Windows-UserPnp
      Date: 2017-10-07T01:43:54.372
      Event ID: 20001
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-OFB6ESI
      Description: 
    Driver Management concluded the process to install driver focusriteusbcustom.inf_amd64_43a2a7a65d33f9e8\focusriteusbcustom.inf for Device Instance ID USB\VID_1235&PID_800A\6&1E95266D&0&4 with the following status: 0x0.
      My ComputerSystem Spec

  2.    07 Oct 2017 #32

    Yes I'm aware of this. I did a clean install of the drivers for the Focusrite box, it seemed to fix everything in device manager as Focusrite entries were where they should be under the audio and sound tabs. A few reboots later (maybe 3 or 4) I received the BSOD again, and on the next boot the Unknown USB Device appeared. All of this, alongside the returning event viewer errors relating to the bluetooth adapter.

    I have contacted Focusrite earlier on, and am waiting on their response. In the meantime I thought I would unplug and clean off all the drivers for it again, and test to see if I still get the in-game crashes from before without the device connected. This will help tell us whether or not we're dealing with one problem (Focusrite causing BSOD and non-BSOD crashing) or many (Focusrite box causing BSOD and something entirely unrelated causing non-BSOD crash).
      My ComputerSystem Spec

  3.    07 Oct 2017 #33

    As I suspected, my system just experienced another crash while in-game, no BSOD. The only difference being that my keyboard and mouse disconnected, whereas the light on my HyperX Cloud II soundcard remained lit up. Click image for larger version. 

Name:	1507408009203.jpg 
Views:	2 
Size:	59.0 KB 
ID:	156980
      My ComputerSystem Spec

  4.    07 Oct 2017 #34

    Attached a log file, and the memory dump is available here if needed: MEMORY2.rar - Google Drive
    machine_check_exception BSOD on boot up after new motherboard install Attached Files
      My ComputerSystem Spec


  5. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Oct 2017 #35

    The misbehaving driver was again Focusrite.
    Now the drivers list no longer display Focusrite.
    The event log has continued to display a problem with a bluetooth adapter:

    Code:
    Event[5858]:  Log Name: System  Source: BTHUSB  Date: 2017-10-07T21:22:41.923  Event ID: 17  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-OFB6ESI  Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.
      My ComputerSystem Spec

  6.    07 Oct 2017 #36

    The Bluetooth adapter is located ON the motherboard, or else I would just disconnect it since I don't care much for Bluetooth connectivity on desktop computers.
    As for the crash being caused by Focusrite, how is that possible when I'm fairly certain I blitzed all of the drivers? Where should I look if there may still be some residual driver files? The box was disconnected at the time of the crash.
      My ComputerSystem Spec


  7. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       07 Oct 2017 #37

    zbook said: View Post
    The misbehaving driver was again Focusrite.
    Now the drivers list no longer display Focusrite.
    The event log has continued to display a problem with a bluetooth adapter:

    Code:
    Event[5858]:  Log Name: System  Source: BTHUSB  Date: 2017-10-07T21:22:41.923  Event ID: 17  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-OFB6ESI  Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.
    @zbook you are incorrect - the focusrite driver was not the cause of the crash described in post #33. It was stated that this was not a BSOD so there is no new crash dump file associated with it and as you also noted the focusrite drivers are not listed in the drivers.txt file so it could not have been the cause of the crash. We are dealing with something else that does not trigger a BSOD.

    @spoochung The memory dump you posted refers to the previous crash so it does not help in this latest case. Can you tell us any more about what happened - did the system just freeze or did it reboot?
      My ComputersSystem Spec

  8.    07 Oct 2017 #38

    It literally just froze. I had to hold down the power button on the case.
      My ComputerSystem Spec


  9. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       07 Oct 2017 #39

    There are some other sections in this forum that deal with freezes - it would be worth doing a search on these to see if any can help. I'm off to bed now so will let others carry on, may not get back to you until Monday. Hope you can make some progress
      My ComputersSystem Spec

  10.    07 Oct 2017 #40

    Alrighty, thanks man. I'll see what I can dig up.
      My ComputerSystem Spec


 
Page 4 of 8 FirstFirst ... 23456 ... LastLast

Related Threads
BSOD MACHINE_CHECK_EXCEPTION during every game in BSOD Crashes and Debugging
Hello everyone. So Ive had this PC for a year now, recently Ive been getting Blue screens with this "Machine check exception code" it happened once then nothing for a while. Then it happened again, more and more often and as of today I cant play...
Solved Machine_Check_Exception BSOD in BSOD Crashes and Debugging
For the past few days, playing Fallout 4 seems to invariably end in a BSOD usually with a MACHINE_CHECK_EXCEPTION error, but a few times the screen has simply frozen during play, sound crashed loudly, and the machine has not responded to any...
Machine_Check_Exception BSOD on new laptop in BSOD Crashes and Debugging
So far I've gotten it twice. Before I go through the work of returning and getting a new one I'm hoping it's an easy fix. 51968
Bsod - machine_check_exception in BSOD Crashes and Debugging
Hello Ladies & Gents! I'm a SevenForums member, DreadStar/DreadStarX! It's been a long time since I've been on here, and found that SF/EF/TF is one of the best resources for OS Problems. So, here's the problem. When I boot up VMWare...
Hi, I've been getting random this random bsod every time I try to boot my laptop. It's been happening everyday after 2 weeks, since I updated from windows 7 to windows 10. Thanks in advance.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:12.
Find Us