Windows 10: machine_check_exception BSOD on boot up after new motherboard install

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  1.    06 Oct 2017 #21

    Okay, I'll have to go on a bit of a gaming marathon later on today, purely in the interest of testing system stability of course... You've been very helpful so far, thanks a lot.
      My ComputerSystem Spec

  2.    07 Oct 2017 #22

    Power state failure BSOD and bluetooth adapter errors return...


    Turned on my PC about 20 minutes ago, and while it was sat on the desktop after about 5 minutes it blue screened with another power state failure. I also noticed in event viewer that the bluetooth adapter errors have returned. Neither the power state failure nor the bluetooth adapter errors were a problem before upgrading to the new mobo, just the in-game OS crashes. So maybe there is more than just a single issue here? Or maybe the Focusrite box was causing the in-game crashes too? Attached another log.
    machine_check_exception BSOD on boot up after new motherboard install Attached Files
      My ComputerSystem Spec


  3. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       07 Oct 2017 #23

    Hello,

    It is the same FocusRite driver causing the power state failure:

    Code:
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffb0060fda9c60 00000000 fffff800369b3ed0-ffffb00611203010 Success Error Cancel pending
    	      Unable to load image \SystemRoot\System32\drivers\FocusriteUSB.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for FocusriteUSB.sys
    *** ERROR: Module load completed but symbols could not be loaded for FocusriteUSB.sys
     \Driver\FocusriteUSB	nt!PopRequestCompletion
    			Args: 00051100 00000001 00000001 00000002
    The driver details are: FocusriteUSB.sys Thu Jun 8 12:58:59 2017 (59393C03) which I think are unchanged from the earlier BSOD so you need to find a different driver, maybe an earlier version if there are no newer ones.
      My ComputersSystem Spec

  4.    07 Oct 2017 #24

    There certainly aren't any newer ones, and Focusrite's website doesn't host any previous driver iterations either. I did some googling to see if anywhere else has older drivers, unsuccessfully as well. Time to contact Focusrite?
      My ComputerSystem Spec


  5. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       07 Oct 2017 #25

    In device manager do you see an option to rollback to an earlier driver for the Focusrite device?
      My ComputersSystem Spec

  6.    07 Oct 2017 #26

    Nope, it's greyed out. Focusrite drivers have also stopped showing under the audio and sound device tabs.
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My ComputerSystem Spec


  7. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       07 Oct 2017 #27

    It would be worth contacting Focusrite to see if they are aware of the problem. There has been one other thread involving Focusrite today.
      My ComputersSystem Spec

  8.    07 Oct 2017 #28

    Okay, I'll do that. Interesting that I'm not the only one, I wonder if their Focusrite box is the same model and gen as mine?

    If I run into any crashes that appear to differ to the ones I've already had, I'll make sure to upload another log. I'm haven't had any experience in contacting Focusrite support before, so I could be waiting a days/weeks before I can respond back her. Thanks for your help as always.
      My ComputerSystem Spec


  9. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Oct 2017 #29

    In device manager there appears to be a yellow triangle with black exclamation mark for an unknown USB device.
    For this listing please click on properties then device and post an image into the thread.

    How to easily find drivers for Unknown Devices in Windows | PCWorld
    How to Find Drivers for Unknown Devices in the Device Manager
      My ComputerSystem Spec


  10. Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64
       07 Oct 2017 #30

    zbook said: View Post
    In device manager there appears to be a yellow triangle with black exclamation mark for an unknown USB device.
    For this listing please click on properties then device and post an image into the thread.

    How to easily find drivers for Unknown Devices in Windows | PCWorld
    How to Find Drivers for Unknown Devices in the Device Manager
    @zbook look back at post #3, the OP already knows what that is.
      My ComputersSystem Spec


 
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