1.    05 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 5
    Windows 10

    Random total freeze with buzzing sound from speakers


    Hello all,

    I hope someone can help me get to the bottom of this infuriating problem.

    My desktop randomly freezes up, and a buzzing sound emits from my speakers. This can happen anytime, when writing a Word document, watching a movie, playing a game etc.

    The reset button on my front panel will not reset the computer, the only thing that works is for me to hold in the power button for a few seconds, to switch PC completely off, wait a few seconds, then power it back on.

    All drivers are up to date, and my motherboard has the latest BIOS installed. Dump zip is attached.

    Many thanks,

    Andy
    Random total freeze with buzzing sound from speakers Attached Files
      My ComputerSystem Spec
  2.    05 Oct 2017 #2
    Join Date : Nov 2015
    Posts : 2,867
    64bit Win 10 Pro ver 1709 Build 16299.64

    There are no crash dump files included in the logs although your eventlog does show that you have had some recent 0x124 hardware related BSOD events. Other than giving you the generic troubleshooting approach for hardware related issues there is not a lot I can do to help.




    Random total freeze with buzzing sound from speakers STOP 0x124 Troubleshooting Random total freeze with buzzing sound from speakers
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    Random total freeze with buzzing sound from speakers ONE Random total freeze with buzzing sound from speakers
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    Random total freeze with buzzing sound from speakers TWO Random total freeze with buzzing sound from speakers
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    Random total freeze with buzzing sound from speakers THREE Random total freeze with buzzing sound from speakers
     HDD TEST

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    Random total freeze with buzzing sound from speakers FOUR Random total freeze with buzzing sound from speakers
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec
  3.    05 Oct 2017 #3
    Join Date : May 2016
    Posts : 757
    Windows 10 Pro

    From my experience, it's generally the GPU That causes that issue. To test this; pull out the GPU and just use the Intel HD 4000 graphics that's built on the CPU. You may have to make some adjustments in the BIOS.
      My ComputerSystem Spec
  4.    06 Oct 2017 #4
    Join Date : Oct 2017
    Posts : 5
    Windows 10
    Thread Starter

    Many thanks for the replies - I will try the troubleshooting tips above, and report back if the problem persists.

    all the best,

    Andy.
      My ComputerSystem Spec

 


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