1.    30 Sep 2017 #1
    Join Date : Jul 2016
    Posts : 21
    Windows 10 pro

    Clock_watchdog_timeout


    I'm getting the CLOCK_WATCHDOG_TIMEOUT on a new build and all I am simply trying to do is run the major Win 10 update through Windows 10 Update assistant as the copy of Win 10 I have is the original from when it was first released. My screen will freeze up and then I will get the BSOD with the message. All help is greatly appreciated.

    Thanks!
    Clock_watchdog_timeout Attached Files
      My ComputerSystem Spec
  2.    01 Oct 2017 #2
    Join Date : Jul 2016
    Posts : 21
    Windows 10 pro
    Thread Starter

    Yes, it is not overclocked.
      My ComputerSystem Spec
  3.    01 Oct 2017 #3
    Join Date : Oct 2016
    Posts : 322
    seL4

    Try upgrading/reinstalling using an updated ISO burned to a USB stick or a DVD. Follow the guide below, using the media creation tool. If your primary desktop is bugchecking too frequently for you to create the ISO, do it on another Windows PC.

    Create Bootable USB Flash Drive to Install Windows 10 Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec
  4.    01 Oct 2017 #4
    Join Date : Apr 2017
    Posts : 8,547
    windows 10 professional version 1607 build 14393.969 64 bit
      My ComputerSystem Spec
  5.    02 Oct 2017 #5
    Join Date : Jul 2016
    Posts : 21
    Windows 10 pro
    Thread Starter

    Quote Originally Posted by Spectrum View Post
    Try upgrading/reinstalling using an updated ISO burned to a USB stick or a DVD. Follow the guide below, using the media creation tool. If your primary desktop is bugchecking too frequently for you to create the ISO, do it on another Windows PC.

    Create Bootable USB Flash Drive to Install Windows 10 Windows 10 Installation Upgrade Tutorials


    Actually, I was able to complete the update (5 reboots later LOL) as the Update assistant remembered its place after every reboot. Seemed the more updates that got installed the longer it went before it froze. After I got it completely to 1703 the freezing stopped altogether. So what is it? Is it that my PC is too new for that old version of Windows 10? Seems odd since win 10 is only a couple of years old. It was freaking me out as I was thinking something was wrong with my MB or RAM. Very odd and scary BSOD.
      My ComputerSystem Spec
  6.    02 Oct 2017 #6
    Join Date : Oct 2016
    Posts : 322
    seL4

    Given that Ryzen motherboards and processors were released in 2017, and the hal.dll (hardware abstraction layer) that you were using came out in 2015, it was likely a compatibility issue.

    You will likely want to reinstall your chipset drivers after the upgrade, I saw that you were missing some chipset drivers in the logs you posted earlier.
      My ComputerSystem Spec
  7.    02 Oct 2017 #7
    Join Date : Jul 2016
    Posts : 21
    Windows 10 pro
    Thread Starter

    Quote Originally Posted by Spectrum View Post
    Given that Ryzen motherboards and processors were released in 2017, and the hal.dll (hardware abstraction layer) that you were using came out in 2015, it was likely a compatibility issue.

    You will likely want to reinstall your chipset drivers after the upgrade, I saw that you were missing some chipset drivers in the logs you posted earlier.
    Yes, I have installed them now, thank you! I was trying to get Windows up to date before attempting to install anything else but point well taken. Next time I will do the essentials hardware drivers first. I did obtain a 1703 copy of Win 10 and burned it to a USB stick in case I have to reload (when I have to, lol). Thank you for confirming my new hardware is not busted!
      My ComputerSystem Spec

 


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