Unexpected Store Exception and Critical Process Died BSODs for 1mth+

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  1. Posts : 15
    Windows 10 64 bit
       #1

    Unexpected Store Exception and Critical Process Died BSODs for 1mth+


    Hi,

    BSODs happened sometime in August, beeen getting random crashes since. Sometimes when typing things, sometimes loading thing and other. It's getting really frustrating :/

    I did a reset of Windows 10, tried SFC scan, checkdsk scan etc. many times. Deleted third party anti-virus software. Tried updating to the latest drivers using third-party softwares, and nada, nothing works.

    All and any help is very welcome!

    Cheers, Vita.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    I would be looking carefully at the condition of your hard disk and run some diagnostics.

    Basically the system is crashing because data that should be available is not there, perhaps there is a problem with the cables or with the drive or motherboard.

    Code:
    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.



    Diagnostics Test

     HDD TEST


    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My Computers


  3. Posts : 926
    Windows 10 Pro
       #3

    Also:
    Check DISK controller and storage drivers (AHCI, RAID, NVMe,...)
    Check SATA cables (replace or re-seat) and try a different SATA port
      My Computer


  4. Posts : 545
    seL4
       #4
      My Computer


  5. Posts : 15
    Windows 10 64 bit
    Thread Starter
       #5

    BSODHunter said:
    Also:
    Check DISK controller and storage drivers (AHCI, RAID, NVMe,...)
    Check SATA cables (replace or re-seat) and try a different SATA port
    How do I do that?
      My Computer


  6. Posts : 15
    Windows 10 64 bit
    Thread Starter
       #6

    philc43 said:
    I would be looking carefully at the condition of your hard disk and run some diagnostics.

    Basically the system is crashing because data that should be available is not there, perhaps there is a problem with the cables or with the drive or motherboard.

    Code:
    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.



    Diagnostics Test

     HDD TEST


    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Attachment 155673Attachment 155674Attachment 155675
      My Computer


  7. Posts : 15
    Windows 10 64 bit
    Thread Starter
       #7

    Bump, anyone?
      My Computer


  8. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #8

    Also run CHKDSK and post the results.
      My Computers


  9. Posts : 545
    seL4
       #9

    Have you updated your storage drivers? Also, if you are still getting crashes, post an updated set of logs.
      My Computer


  10. Posts : 15
    Windows 10 64 bit
    Thread Starter
       #10

    Spectrum said:
    Have you updated your storage drivers? Also, if you are still getting crashes, post an updated set of logs.
    I just tried to do that right now, I can't update it. I have attached my updated log with this post though.

    Attachment 156252

    philc43 said:
    Also run CHKDSK and post the results.
    I've done it twice. Unfortunately, this was before I reset Windows so I lost the event viewer log files
      My Computer


 

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