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  1.    28 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 15
    Windows 10 64 bit

    Unexpected Store Exception and Critical Process Died BSODs for 1mth+


    Hi,

    BSODs happened sometime in August, beeen getting random crashes since. Sometimes when typing things, sometimes loading thing and other. It's getting really frustrating :/

    I did a reset of Windows 10, tried SFC scan, checkdsk scan etc. many times. Deleted third party anti-virus software. Tried updating to the latest drivers using third-party softwares, and nada, nothing works.

    All and any help is very welcome!

    Cheers, Vita.
    Unexpected Store Exception and Critical Process Died BSODs for 1mth+ Attached Files
      My ComputerSystem Spec
  2.    29 Sep 2017 #2
    Join Date : Nov 2015
    Posts : 2,860
    64bit Win 10 Pro ver 1709 Build 16299.64

    I would be looking carefully at the condition of your hard disk and run some diagnostics.

    Basically the system is crashing because data that should be available is not there, perhaps there is a problem with the cables or with the drive or motherboard.

    Code:
    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.



    Unexpected Store Exception and Critical Process Died BSODs for 1mth+ Diagnostics Test Unexpected Store Exception and Critical Process Died BSODs for 1mth+
     HDD TEST

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.
      My ComputersSystem Spec
  3.    29 Sep 2017 #3
    Join Date : Jan 2017
    Karlsruhe
    Posts : 729
    Windows 10 Pro

    Also:
    Check DISK controller and storage drivers (AHCI, RAID, NVMe,...)
    Check SATA cables (replace or re-seat) and try a different SATA port
      My ComputerSystem Spec
  4.    29 Sep 2017 #4
    Join Date : Oct 2016
    Posts : 322
    seL4
      My ComputerSystem Spec
  5.    29 Sep 2017 #5
    Join Date : Sep 2017
    Posts : 15
    Windows 10 64 bit
    Thread Starter

    Quote Originally Posted by BSODHunter View Post
    Also:
    Check DISK controller and storage drivers (AHCI, RAID, NVMe,...)
    Check SATA cables (replace or re-seat) and try a different SATA port
    How do I do that?
      My ComputerSystem Spec
  6.    29 Sep 2017 #6
    Join Date : Sep 2017
    Posts : 15
    Windows 10 64 bit
    Thread Starter

    Quote Originally Posted by philc43 View Post
    I would be looking carefully at the condition of your hard disk and run some diagnostics.

    Basically the system is crashing because data that should be available is not there, perhaps there is a problem with the cables or with the drive or motherboard.

    Code:
    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at 0x%p referenced memory at 0x%p. The required data was not placed into memory because of an I/O error status of 0x%x.
    IO_ERROR: (NTSTATUS) 0xc000000e - A device which does not exist was specified.



    Unexpected Store Exception and Critical Process Died BSODs for 1mth+ Diagnostics Test Unexpected Store Exception and Critical Process Died BSODs for 1mth+
     HDD TEST

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Click image for larger version. 

Name:	error scan.png 
Views:	5 
Size:	126.6 KB 
ID:	155673Click image for larger version. 

Name:	HDTune_Health_TOSHIBA_MQ01ABF050.png 
Views:	38 
Size:	33.7 KB 
ID:	155674Click image for larger version. 

Name:	HDTune_Benchmark_TOSHIBA_MQ01ABF050.png 
Views:	38 
Size:	30.8 KB 
ID:	155675
      My ComputerSystem Spec
  7.    30 Sep 2017 #7
    Join Date : Sep 2017
    Posts : 15
    Windows 10 64 bit
    Thread Starter

    Bump, anyone?
      My ComputerSystem Spec
  8.    02 Oct 2017 #8
    Join Date : Nov 2015
    Posts : 2,860
    64bit Win 10 Pro ver 1709 Build 16299.64

    Also run CHKDSK and post the results.
      My ComputersSystem Spec
  9.    02 Oct 2017 #9
    Join Date : Oct 2016
    Posts : 322
    seL4

    Have you updated your storage drivers? Also, if you are still getting crashes, post an updated set of logs.
      My ComputerSystem Spec
  10.    02 Oct 2017 #10
    Join Date : Sep 2017
    Posts : 15
    Windows 10 64 bit
    Thread Starter

    Quote Originally Posted by Spectrum View Post
    Have you updated your storage drivers? Also, if you are still getting crashes, post an updated set of logs.
    I just tried to do that right now, I can't update it. I have attached my updated log with this post though.

    LAPTOP-TSLOTRDO-2017-10-02_191427_26.zip

    Quote Originally Posted by philc43 View Post
    Also run CHKDSK and post the results.
    I've done it twice. Unfortunately, this was before I reset Windows so I lost the event viewer log files
      My ComputerSystem Spec

 
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