Windows 10: Unexpected Store Exception and Critical Process Died BSODs for 1mth+

Page 2 of 4 FirstFirst 1234 LastLast

  1. Posts : 14,337
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Oct 2017 #11

    The chkdsk /x /f /r can be re-run overnight.
    In the AM post the results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    Please post using one drive or drop box share link:


    memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP


    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.
      My ComputerSystem Spec


  2. Posts : 13,171
    Windows 10 Pro
       05 Oct 2017 #12

    Hi Vita,

    If your laptop is still under warranty, you should use it to replace the hard drive.
    Else, you can see if a computershop will replace it for you for a reasonable price if you don't know how to do it and don't want to attempt to.

    If you do want to try it yourself, watch youtube videos to see how to open your laptop carefully with the standard precautions.
    - make sure the video is about your laptop model. Every laptop model is different and has a different way of opening.
    - make sure that the battery is removed, the power is removed and that you discharge yourself of electricity before opening the laptop.
      My ComputersSystem Spec


  3. Posts : 15
    Windows 10 64 bit
    Thread Starter
       05 Oct 2017 #13

    axe0 said: View Post
    Hi Vita,

    If your laptop is still under warranty, you should use it to replace the hard drive.
    Else, you can see if a computershop will replace it for you for a reasonable price if you don't know how to do it and don't want to attempt to.

    If you do want to try it yourself, watch youtube videos to see how to open your laptop carefully with the standard precautions.
    - make sure the video is about your laptop model. Every laptop model is different and has a different way of opening.
    - make sure that the battery is removed, the power is removed and that you discharge yourself of electricity before opening the laptop.
    Are you suggesting the problem lies with my HDD? Does that mean I just need to replace one? I have an unused 500 gig PS4 hard drive I wonder if that works.
      My ComputerSystem Spec


  4. Posts : 13,171
    Windows 10 Pro
       05 Oct 2017 #14

    The eventlog is full of failed operations with the hard drive and the benchmark doesn't look good.

    You can try it, but then again you have to know how to open the laptop.
      My ComputersSystem Spec


  5. Posts : 15
    Windows 10 64 bit
    Thread Starter
       05 Oct 2017 #15

    axe0 said: View Post
    The eventlog is full of failed operations with the hard drive and the benchmark doesn't look good.

    You can try it, but then again you have to know how to open the laptop.
    Thanks very much, I'll give it a shot. I have actually opened the laptop before, just a few months ago, but I'll need to follow a guide to remove the HDD.

    Maybe I'll backup my files before I try it.
      My ComputerSystem Spec


  6. Posts : 15
    Windows 10 64 bit
    Thread Starter
       15 Oct 2017 #16

    Any second opinions?
      My ComputerSystem Spec


  7. Posts : 14,337
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Oct 2017 #17

    When running chkdsk /x /r you can re-run it overnight.
    When it has completed use the information in this link to post the results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    In post #6 there were images of the HD Tune results for Health, Error, and Benchmark.

    It seems that part of the Health results were not in the view posted.
    (There was a scroll bar and the retired block count was missing)

    Please repeat the Health scan and post an image of the results into the thread.
    Last edited by zbook; 15 Oct 2017 at 03:04.
      My ComputerSystem Spec


  8. Posts : 13,171
    Windows 10 Pro
       15 Oct 2017 #18

    What do you need a second opinion for?
      My ComputersSystem Spec


  9. Posts : 15
    Windows 10 64 bit
    Thread Starter
       15 Oct 2017 #19

    axe0 said: View Post
    What do you need a second opinion for?
    Well I'm not entirely committed to removing my HDD and all that jazz, I need my laptop intact for a bit so I can get some work done. I was hoping if there was something else I should try. You know, there' something inside the back of the laptop that's been rattling when I move the laptop around, I wonder if that's the problem? Something might have come off? Although shaking it doesn't really give me a BSOD. It's been this way since mid July.
      My ComputerSystem Spec


  10. Posts : 15
    Windows 10 64 bit
    Thread Starter
       15 Oct 2017 #20

    zbook said: View Post
    When running chkdsk /x /r you can re-run it overnight.
    When it has completed use the information in this link to post the results into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    Please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    In post #6 there were images of the HD Tune results for Health, Error, and Benchmark.

    It seems that part of the Health results were not in the view posted.
    (There was a scroll bar and the retired block count was missing)

    Please repeat the Health scan and post an image of the results into the thread.
    checked it before taking the screen, it all seemed fine (only saw "OKs")
    I
      My ComputerSystem Spec


 
Page 2 of 4 FirstFirst 1234 LastLast

Related Threads
Hello, I have some problems with my PC. After that Creators Update i get some BSODs with 'CRITICAL PROCESS DIED' and sometimes 'UNEXCEPTED STORE EXCEPTION'. The problem is Windows 10 don't create mini-dumps even I selected correctly settings to...
I have been getting frequent (every few hours) BSOD's with Critical Process Died and Unexpected Store Exception. The crashes do not align with any specific task which makes the computer crash. It's crashed during gaming, but then also when just on...
Hey everyone, I've got a fairly fresh install of Windows 10 Pro that is giving me some trouble, on a Lenovo Thinkpad W540. I've been getting BSOD crashes that I have been so far unable to resolve. Lately they seem to be happening when the machine...
Hi, We've had our share of BSOD's in the company, most of them were solved by installing the newest drivers from the support site. There are still some laptops however, that get frequent BSOD's (4 a day on average). The laptop is a Dell E5550,...
Critical process died in General Support
I received the above message last evening when trying to log onto windows 10.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 07:00.
Find Us