Windows 10 - Cpu Cores Disappear - Bluecreen Fix is NOT a fix

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  1. bccasper
    Posts : 6
    windows 10 pro
       New #1

    Windows 10 - Cpu Cores Disappear - Bluecreen Fix is NOT a fix


    Seems like Microsoft's solution for a a Bluescreen for my computer was to turn off 3 of my 4 cores of the cpu and my threads. I have Intel I7-4770k - @3.5 ghz processer Socket 1150. I was getting a Blue Screen and during a time period this problem of the blue screen disappeared and so did my my processors, so I take it that was Microsoft's fix because I certainly didn't change this. I spent literally hours on the internet trying to find out where my processors disappeared to and came up with this: Open: Run; Type in msconfig; Go to Boot Tab, then deselect the box, the box that has incorrect number of processors. restart computer. On restarting computer I got the Blue Screen back again so Windows 10 is not working properly with this processor! The fix Microsoft gave by only recognizing one processor and not 4 cores is taking literally a $2,000 dollar computer and making it into $400 or so computer that doesn't run properly. The fix is not a fix - and Microsoft needs to fix this properly!.

    Go to Task Manager - Performance and you will see your cores are back with the Logical Processors. Microsoft needs to fix this issue properly and the Blue Screen issue.
      My Computer
    Quote Quote

  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Hi bccasper,

    This sounds a bit like a faulty core in your CPU, if that is indeed the case you would need to replace the CPU. Nobody can provide a fix for a faulty hardware part.
      My Computers
    Quote Quote

  4. bccasper
    Posts : 6
    windows 10 pro
    Thread Starter
       New #3

    Nothing Wrong with Cpu


    Worked fine in Windows 7. ...

    No issues with Cpu when checked...

    Issue is Windows 10 and I believe Windows 10 not working with this cpu "K" version of this cpu.

    No issue with Software or Hardware other then Windows 10 and this cpu

    Why was the cpu changed from 4 core to 1 core? I didn't change it. I didn't see the change until I started noticing the performance issue and the cpu performance issue. This computer was built to fly not to hover just off the ground.
      My Computer
    Quote Quote

  6. Spectrum
    Posts : 545
    seL4
       New #4

    There are many Windows 10 computers that have a 4770k and run just fine. It would be best if you posted logs so we could see what the bugcheck codes were along with some more information about your system in general.
      My Computer
    Quote Quote

  7. zbook
    Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       New #5

    This is the a link for the DM log collector:
    BSOD - Posting Instructions - Windows 10 Forums
    It should collect msinfo32, dxdiag, event.vwr, mini dumps, etc. for troubleshooting.


    Please update the system specs:

    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Please include PSU, cooler, case, peripherals, and anything attached to the computer by wireless or wired (printer, mouse, keyboard, headset, xbox, etc.)
      My Computer
    Quote Quote

  8. bccasper
    Posts : 6
    windows 10 pro
    Thread Starter
       New #6

    Code:
    c:\windows\system32\iyuv_32.dll Microsoft Corporation  OK C:\WINDOWS\system32\IYUV_32.DLL 10.0.15063.0 52.50 KB (53,760 bytes) 2017-03-18 1:57 PM
c:\windows\system32\msrle32.dll Microsoft Corporation  OK C:\WINDOWS\system32\MSRLE32.DLL 10.0.15063.0 17.50 KB (17,920 bytes) 2017-03-18 1:57 PM
c:\windows\system32\msvidc32.dll Microsoft Corporation  OK C:\WINDOWS\system32\MSVIDC32.DLL 10.0.15063.0 38.00 KB (38,912 bytes) 2017-03-18 1:57 PM
c:\windows\system32\msyuv.dll Microsoft Corporation  OK C:\WINDOWS\system32\MSYUV.DLL 10.0.15063.0 27.50 KB (28,160 bytes) 2017-03-18 1:57 PM
c:\windows\system32\tsbyuv.dll Microsoft Corporation  OK C:\WINDOWS\system32\TSBYUV.DLL 10.0.15063.0 16.50 KB (16,896 bytes) 2017-03-18 1:57 PM

OS Name Microsoft Windows 10 Pro
Version 10.0.15063 Build 15063
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name THOR
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
System SKU All
Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2004, 2014-06-03
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale Canada
Hardware Abstraction Layer Version = "10.0.15063.502"
User Name THOR\bccasper
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 13.1 GB
Total Virtual Memory 18.8 GB
Available Virtual Memory 16.0 GB
Page File Space 2.87 GB
Page File C:\pagefile.sys
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not InstantGo, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes


0x00000000-0x0000001F Direct memory access controller OK
0x00000000-0x0000001F PCI Express Root Complex OK
0x00000010-0x0000001F Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x00000022-0x0000003F Motherboard resources OK
0x00000024-0x00000025 Programmable interrupt controller OK
0x00000028-0x00000029 Programmable interrupt controller OK
0x0000002C-0x0000002D Programmable interrupt controller OK
0x0000002E-0x0000002F Motherboard resources OK
0x00000030-0x00000031 Programmable interrupt controller OK
0x00000034-0x00000035 Programmable interrupt controller OK
0x00000038-0x00000039 Programmable interrupt controller OK
0x0000003C-0x0000003D Programmable interrupt controller OK
0x00000040-0x00000043 System timer OK
0x00000044-0x0000005F Motherboard resources OK
0x0000004E-0x0000004F Motherboard resources OK
0x00000050-0x00000053 System timer OK
0x00000061-0x00000061 Motherboard resources OK
0x00000062-0x00000063 Motherboard resources OK
0x00000063-0x00000063 Motherboard resources OK
0x00000065-0x00000065 Motherboard resources OK
0x00000065-0x00000065 Motherboard resources OK
0x00000067-0x00000067 Motherboard resources OK
0x00000070-0x00000070 Motherboard resources OK
0x00000070-0x00000070 System CMOS/real time clock OK
0x00000072-0x0000007F Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000080-0x00000080 Motherboard resources OK
0x00000081-0x00000091 Direct memory access controller OK
0x00000084-0x00000086 Motherboard resources OK
0x00000088-0x00000088 Motherboard resources OK
0x0000008C-0x0000008E Motherboard resources OK
0x00000090-0x0000009F Motherboard resources OK
0x00000092-0x00000092 Motherboard resources OK
0x00000093-0x0000009F Direct memory access controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000A4-0x000000A5 Programmable interrupt controller OK
0x000000A8-0x000000A9 Programmable interrupt controller OK
0x000000AC-0x000000AD Programmable interrupt controller OK
0x000000B0-0x000000B1 Programmable interrupt controller OK
0x000000B2-0x000000B3 Motherboard resources OK
0x000000B4-0x000000B5 Programmable interrupt controller OK
0x000000B8-0x000000B9 Programmable interrupt controller OK
0x000000BC-0x000000BD Programmable interrupt controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x000000E0-0x000000EF Motherboard resources OK
0x000000F0-0x000000F0 Numeric data processor OK
0x00000290-0x0000029F Motherboard resources OK
0x000003B0-0x000003BB Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01 OK
0x000003B0-0x000003BB NVIDIA GeForce GTX 760 OK
0x000003C0-0x000003DF Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01 OK
0x000003C0-0x000003DF NVIDIA GeForce GTX 760 OK
0x000004D0-0x000004D1 Programmable interrupt controller OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000680-0x0000069F Motherboard resources OK
0x00000D00-0x0000FFFF PCI Express Root Complex OK
0x0000164E-0x0000164F Motherboard resources OK
0x00001800-0x000018FE Motherboard resources OK
0x00001854-0x00001857 Motherboard resources OK
0x00001C00-0x00001CFE Motherboard resources OK
0x00001D00-0x00001DFE Motherboard resources OK
0x00001E00-0x00001EFE Motherboard resources OK
0x00001F00-0x00001FFE Motherboard resources OK
0x0000C000-0x0000CFFF Intel(R) 8 Series/C220 Series PCI Express Root Port #8 - 8C1E OK
0x0000C000-0x0000CFFF Standard SATA AHCI Controller OK
0x0000C020-0x0000C023 Standard SATA AHCI Controller OK
0x0000C030-0x0000C037 Standard SATA AHCI Controller OK
0x0000C040-0x0000C043 Standard SATA AHCI Controller OK
0x0000C050-0x0000C057 Standard SATA AHCI Controller OK
0x0000D000-0x0000D01F Standard SATA AHCI Controller OK
0x0000D000-0x0000D01F Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16 OK
0x0000D020-0x0000D023 Standard SATA AHCI Controller OK
0x0000D030-0x0000D037 Standard SATA AHCI Controller OK
0x0000D040-0x0000D043 Standard SATA AHCI Controller OK
0x0000D050-0x0000D057 Standard SATA AHCI Controller OK
0x0000E000-0x0000EFFF Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01 OK
0x0000E000-0x0000EFFF NVIDIA GeForce GTX 760 OK
0x0000F000-0x0000F01F Intel(R) 8 Series/C220 Series SMBus Controller - 8C22 OK
0x0000F020-0x0000F03F Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller OK
0x0000F060-0x0000F063 Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller OK
0x0000F070-0x0000F077 Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller OK
0x0000F080-0x0000F083 Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller OK
0x0000F090-0x0000F097 Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller OK
0x0000FFFF-0x0000FFFF Motherboard resources OK
0x0000FFFF-0x0000FFFF Motherboard resources OK
0x0000FFFF-0x0000FFFF Motherboard resources OK


IRQ 0 System timer OK
IRQ 6 Intel(R) 8 Series/C220 Series SMBus Controller - 8C22 OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 16 Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D OK
IRQ 16 NVIDIA GeForce GTX 760 OK
IRQ 17 High Definition Audio Controller OK
IRQ 22 High Definition Audio Controller OK
IRQ 23 Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26 OK
IRQ 54 Microsoft ACPI-Compliant System OK
IRQ 55 Microsoft ACPI-Compliant System OK
IRQ 56 Microsoft ACPI-Compliant System OK
IRQ 57 Microsoft ACPI-Compliant System OK
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IRQ 484 Microsoft ACPI-Compliant System OK
IRQ 485 Microsoft ACPI-Compliant System OK
IRQ 486 Microsoft ACPI-Compliant System OK
IRQ 487 Microsoft ACPI-Compliant System OK
IRQ 488 Microsoft ACPI-Compliant System OK
IRQ 489 Microsoft ACPI-Compliant System OK
IRQ 490 Microsoft ACPI-Compliant System OK
IRQ 491 Microsoft ACPI-Compliant System OK
IRQ 492 Microsoft ACPI-Compliant System OK
IRQ 493 Microsoft ACPI-Compliant System OK
IRQ 494 Microsoft ACPI-Compliant System OK
IRQ 495 Microsoft ACPI-Compliant System OK
IRQ 496 Microsoft ACPI-Compliant System OK
IRQ 497 Microsoft ACPI-Compliant System OK
IRQ 498 Microsoft ACPI-Compliant System OK
IRQ 499 Microsoft ACPI-Compliant System OK
IRQ 500 Microsoft ACPI-Compliant System OK
IRQ 501 Microsoft ACPI-Compliant System OK
IRQ 502 Microsoft ACPI-Compliant System OK
IRQ 503 Microsoft ACPI-Compliant System OK
IRQ 504 Microsoft ACPI-Compliant System OK
IRQ 505 Microsoft ACPI-Compliant System OK
IRQ 506 Microsoft ACPI-Compliant System OK
IRQ 507 Microsoft ACPI-Compliant System OK
IRQ 508 Microsoft ACPI-Compliant System OK
IRQ 509 Microsoft ACPI-Compliant System OK
IRQ 510 Microsoft ACPI-Compliant System OK
IRQ 511 Microsoft ACPI-Compliant System OK
IRQ 4294967289 Intel(R) Management Engine Interface  OK
IRQ 4294967290 Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) OK
IRQ 4294967291 Intel(R) Ethernet Connection I217-V OK
IRQ 4294967292 Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller OK
IRQ 4294967293 Standard SATA AHCI Controller OK
IRQ 4294967294 Standard SATA AHCI Controller OK


0xFED40000-0xFED44FFF System board OK
0xFED1C000-0xFED1FFFF Motherboard resources OK
0xFED10000-0xFED17FFF Motherboard resources OK
0xFED18000-0xFED18FFF Motherboard resources OK
0xFED19000-0xFED19FFF Motherboard resources OK
0xF0000000-0xF7FFFFFF Motherboard resources OK
0xFED20000-0xFED3FFFF Motherboard resources OK
0xFED90000-0xFED93FFF Motherboard resources OK
0xFED45000-0xFED8FFFF Motherboard resources OK
0xFF000000-0xFFFFFFFF Motherboard resources OK
0xFF000000-0xFFFFFFFF Legacy device OK
0xFEE00000-0xFEEFFFFF Motherboard resources OK
0xEFFDF000-0xEFFDFFFF Motherboard resources OK
0xEFFE0000-0xEFFEFFFF Motherboard resources OK
0xEF33B000-0xEF33B00F Intel(R) Management Engine Interface  OK
0xEF300000-0xEF31FFFF Intel(R) Ethernet Connection I217-V OK
0xEF339000-0xEF339FFF Intel(R) Ethernet Connection I217-V OK
0xEF335000-0xEF3350FF Intel(R) 8 Series/C220 Series SMBus Controller - 8C22 OK
0xEF330000-0xEF333FFF High Definition Audio Controller OK
0xFED00000-0xFED003FF High precision event timer OK
0xEF200000-0xEF2001FF Standard SATA AHCI Controller OK
0xEF200000-0xEF2001FF Intel(R) 8 Series/C220 Series PCI Express Root Port #4 - 8C16 OK
0xEF100000-0xEF1FFFFF Intel(R) 8 Series/C220 Series PCI Express Root Port #8 - 8C1E OK
0xEF100000-0xEF1FFFFF Standard SATA AHCI Controller OK
0xEF336000-0xEF3367FF Intel(R) 8 Series/C220 Chipset Family SATA AHCI Controller OK
0xE0000000-0xFEAFFFFF PCI Express Root Complex OK
0xE0000000-0xFEAFFFFF Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01 OK
0xE0000000-0xFEAFFFFF NVIDIA GeForce GTX 760 OK
0xEF338000-0xEF3383FF Intel(R) 8 Series/C220 Series USB EHCI #2 - 8C2D OK
0xEE000000-0xEF0FFFFF Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01 OK
0xEE000000-0xEF0FFFFF NVIDIA GeForce GTX 760 OK
0xEF337000-0xEF3373FF Intel(R) 8 Series/C220 Series USB EHCI #1 - 8C26 OK
0xE8000000-0xE9FFFFFF NVIDIA GeForce GTX 760 OK
0xEF320000-0xEF32FFFF Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft) OK
0xEF080000-0xEF083FFF High Definition Audio Controller OK
0xA0000-0xBFFFF PCI Express Root Complex OK
0xA0000-0xBFFFF Intel(R) Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01 OK
0xA0000-0xBFFFF NVIDIA GeForce GTX 760 OK
0xD0000-0xD3FFF PCI Express Root Complex OK
0xD4000-0xD7FFF PCI Express Root Complex OK
0xD8000-0xDBFFF PCI Express Root Complex OK
0xDC000-0xDFFFF PCI Express Root Complex OK
0xE0000-0xE3FFF PCI Express Root Complex OK
0xE4000-0xE7FFF PCI Express Root Complex OK

    No problem devices in software or hardware also none in Device Manager. No issues I can see.
    Last edited by Brink; 27 Sep 2017 at 17:03. Reason: code box
      My Computer
    Quote Quote

  9. bccasper
    Posts : 6
    windows 10 pro
    Thread Starter
       New #7

    not about to download an unknown exe. file onto my computer. Tried to find the dump files on the computer but can't locate it. Helpful if someone would be able to direct me to where these dump files are in windows 10 and how to directly copy them. tks.
      My Computer
    Quote Quote

  10. bccasper
    Posts : 6
    windows 10 pro
    Thread Starter
       New #8

    Custom Built


    this is a stock custom built computer with a stock cpu fan and 16 gigs of ram; gtx 760-2gb gpu; asus z87 sabretooth motherboard; LG Blu ray burner and player and LG Dvd burner and player coolermaster Full case. Its not a piece of slapped together junk.

    It has never been overclocked.. I look after the maintenance on this desktop though I am not a tech I can put and take this apart on my own.
      My Computer
    Quote Quote

  12. zbook
    Posts : 41,452
    windows 10 professional version 1607 build 14393.969 64 bit
       New #9

    Please open this webpage and view the other threads so that you can see the logs used on Ten Forums:

    BSOD Crashes and Debugging - Windows 10 Forums

    Maybe Firefox will work so that you can post the log files so that they can be scanned and debugged.

    BSOD - Posting Instructions - Windows 10 Forums
      My Computer
    Quote Quote

  13. axe0
    Posts : 14,903
    Windows 10 Pro
       New #10

    bccasper said:
    not about to download an unknown exe. file onto my computer. Tried to find the dump files on the computer but can't locate it. Helpful if someone would be able to direct me to where these dump files are in windows 10 and how to directly copy them. tks.
    If you won't do what we ask, we cannot help you as we need more than dumps.
      My Computers
    Quote Quote

 

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