BSOD problem that just keeps coming back

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  1. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Please post an udated zip:
    BSOD - Posting Instructions - Windows 10 Forums

    And whenever there is a new bsod please post a new zip.
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  2. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       #12

    I will update a new zip when I get more BSOD, but there are plenty in the file that I originaly uploaded.
      My Computer


  3. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    The event logs, msinfo32, dxdiag are useful if you can post an updated zip so that this is available before the driver changes

    This will enable us to view what has happened during the past 5 days.

    On the Gigabyte website: GA-880GM-UD2H (rev. 1.3) | Motherboard - GIGABYTE

    There are no bios updates after 2010 displayed on the Gigabyte website for GA-880GM-UD2H
    The versions for GA-880GM-UD2H available are F2 - F8
    The bios that you are using is dated 2012 and is version FA.
    What is the source of the bios?
    Last edited by zbook; 01 Oct 2017 at 18:28.
      My Computer


  4. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       #14

    Source of the bios? I am sorry, english isnt my first lenguage what do you mean with source? Is it perhaps a code?
      My Computer


  5. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Source refers to the origin to download and install the bios firmware.

    See if you can update the posted logs with msinfo32, dxdiag, event log etc.
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer


  6. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       #16

    I cant seem to remember the source since its been a while since I built this particular PC, someone the things are old and I always found a way to update it regardless, always spending hours trying to find it online.

    Attachment 156112
      My Computer


  7. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #17

    There were 2 misbehaving hardware drivers:
    atikmpag.sys
    atikmdag.sys

    Perform the following steps:

    1) Uninstall everything AMD using Display driver uninstaller and install new drivers from the AMD website.

    2) When you use the AMD web site be sure the "clean install" box is checked and only install the graphics driver.

    https://www.wagnardsoft.com/Display

    Driver Uninstaller Download version 17.0.7.2

    Windows 7 Help Forums .

    htmlhttp://support.amd.com/en-us

    3) Please perform a manual windows update.

    4) Open device manger > click view > show hidden devices > post an image of any item with a yellow triangle.

    4a) Expand Universal serial bus controllers > look for HidUsb > post an image into the thread
    4b) Right click on HidUsb > left click properties > left click details > post an image into the thread
    4c) Right click on HidUsb > left click properties > left click driver > post an image into the thead



    atikmpag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) http://support.amd.com/us/Pages/AMDSupportHub.aspx
    Get from OEM for laptops

    atikmdag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) http://support.amd.com/us/Pages/AMDSupportHub.aspx
    Get from OEM for laptops

    Code:
    Name    AMD Radeon HD 6670PNP Device ID    PCI\VEN_1002&DEV_6758&SUBSYS_31811682&REV_00\4&2E6535A2&0&0010Adapter Type    AMD Radeon Graphics Processor (0x6758), Advanced Micro Devices, Inc. compatibleAdapter Description    AMD Radeon HD 6670Adapter RAM    1.00 GB (1,073,741,824 bytes)Installed Drivers    aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dllDriver Version    15.201.1151.1008INF File    oem1.inf (ati2mtag_NI section)Color Planes    Not AvailableColor Table Entries    4294967296Resolution    1280 x 720 x 60 hertzBits/Pixel    32Memory Address    0xD0000000-0xDFFFFFFFMemory Address    0xFDFC0000-0xFDFDFFFFI/O Port    0x0000EE00-0x0000EEFFIRQ Channel    IRQ 4294967294I/O Port    0x000003B0-0x000003BBI/O Port    0x000003C0-0x000003DFMemory Address    0xA0000-0xBFFFFDriver    c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.48 KB (674,288 bytes), 12/16/2015 8:07 PM)
    Code:
    Event[1608]:  Log Name: System  Source: Display  Date: 2017-07-21T14:49:08.452  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: Usuario-PC  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[5949]:  Log Name: System  Source: Display  Date: 2017-08-04T14:14:48.934  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: Usuario-PC  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[6495]:  Log Name: System  Source: Display  Date: 2017-08-14T13:37:34.640  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: Usuario-PC  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[6912]:  Log Name: System  Source: Display  Date: 2017-08-26T20:02:31.917  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: Usuario-PC  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[7125]:  Log Name: System  Source: Display  Date: 2017-09-01T13:48:56.088  Event ID: 4101  Task: N/A  Level: Warning  Opcode: Info  Keyword: Classic  User: N/A  User Name: N/A  Computer: Usuario-PC  Description: Display driver amdkmdap stopped responding and has successfully recovered.
    Code:
    Event[9998]:  Log Name: System  Source: Microsoft-Windows-Kernel-PnP  Date: 2017-10-01T20:10:43.387  Event ID: 219  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Usuario-PC  Description: The driver \Driver\HidUsb failed to load for the device USB\VID_1C4F&PID_0026&MI_00\6&17d2f5df&0&0000.Event[9999]:  Log Name: System  Source: Microsoft-Windows-Kernel-PnP  Date: 2017-10-01T20:10:43.391  Event ID: 219  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Usuario-PC  Description: The driver \Driver\HidUsb failed to load for the device USB\VID_1C4F&PID_0026&MI_01\6&17d2f5df&0&0001.Event[10000]:  Log Name: System  Source: Microsoft-Windows-Kernel-PnP  Date: 2017-10-01T20:10:45.488  Event ID: 219  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Usuario-PC  Description: The driver \Driver\HidUsb failed to load for the device USB\VID_1C4F&PID_0026&MI_00\6&17d2f5df&0&0000.Event[10001]:  Log Name: System  Source: Microsoft-Windows-Kernel-PnP  Date: 2017-10-01T20:10:45.492  Event ID: 219  Task: N/A  Level: Warning  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: Usuario-PC  Description: The driver \Driver\HidUsb failed to load for the device USB\VID_1C4F&PID_0026&MI_01\6&17d2f5df&0&0001.
    Code:
    Description    USB Input DeviceName    Enhanced (101- or 102-key)Layout    0000080APNP Device ID    USB\VID_1C4F&PID_0026&MI_00\6&17D2F5DF&0&0000Number of Function Keys    12Driver    c:\windows\system32\drivers\hidusb.sys (10.0.15063.0, 40.00 KB (40,960 bytes), 3/18/2017 5:56 PM)
      My Computer


  8. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       #18

    I reinstalled the AMD display drives.
    Manually updated windows.
    Checked to see a if any device had triangle but no one had it.
    I couldnt find any device called HidUSB.

    The BSOD are more frequent than ever now
    Attachment 156182
    Last edited by Poko; 02 Oct 2017 at 13:39.
      My Computer


  9. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #19

    In the zip the event log was blank.


    The bsod mini dump debugging indicated the same video graphics driver.
    atikmdag.sys

    There was a faulting application using DDU.

    Were the BSOD before, or after using DDU?

    Please find/post all of the available graphic drivers from Gigabyte and AMD.

    Code:
    Name    AMD Radeon HD 6670PNP Device ID    PCI\VEN_1002&DEV_6758&SUBSYS_31811682&REV_00\4&2E6535A2&0&0010Adapter Type    AMD Radeon Graphics Processor (0x6758), Advanced Micro Devices, Inc. compatibleAdapter Description    AMD Radeon HD 6670Adapter RAM    1.00 GB (1,073,741,824 bytes)Installed Drivers    aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dllDriver Version    15.200.1062.1004INF File    oem18.inf (ati2mtag_NI section)Color Planes    Not AvailableColor Table Entries    4294967296Resolution    1280 x 720 x 60 hertzBits/Pixel    32Memory Address    0xD0000000-0xDFFFFFFFMemory Address    0xFDFC0000-0xFDFDFFFFI/O Port    0x0000EE00-0x0000EEFFIRQ Channel    IRQ 4294967294I/O Port    0x000003B0-0x000003BBI/O Port    0x000003C0-0x000003DFMemory Address    0xA0000-0xBFFFFDriver    c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.02 KB (673,816 bytes), 12/16/2015 8:07 PM)
    Driver Version 15.200.1062.1004
    Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.02 KB (673,816 bytes), 12/16/2015 8:07 PM)


    Code:
    3: kd> lmvm dxgmms1start             end                 module namefffff80b`06bb0000 fffff80b`06c1a000   dxgmms1  # (pdb symbols)          c:\symcache\dxgmms1.pdb\53BFCE6C9AD2292473D5D172C9EA5D521\dxgmms1.pdb    Loaded symbol image file: dxgmms1.sys    Mapped memory image file: c:\symcache\dxgmms1.sys\59DD31CE6a000\dxgmms1.sys    Image path: \SystemRoot\System32\drivers\dxgmms1.sys    Image name: dxgmms1.sys    Timestamp:        Tue Oct 10 15:47:10 2017 (59DD31CE)    CheckSum:         00066E56    ImageSize:        0006A000    File version:     10.0.15063.137    Product version:  10.0.15063.137    File flags:       0 (Mask 3F)    File OS:          40004 NT Win32    File type:        3.7 Driver    File date:        00000000.00000000    Translations:     0409.04b0    CompanyName:      Microsoft Corporation    ProductName:      Microsoft® Windows® Operating System    InternalName:     dxgmms1.sys    OriginalFilename: dxgmms1.sys    ProductVersion:   10.0.15063.137    FileVersion:      10.0.15063.137 (WinBuild.160101.0800)    FileDescription:  DirectX Graphics MMS    LegalCopyright:   © Microsoft Corporation. All rights reserved.
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  10. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       #20

    Before using DDU were some ocassional, after DDU no BSOD.
    As soons as I installed the latest amd driver it began to happen a lot more often now.

    new zip file

    Attachment 156183
      My Computer


 

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