Windows 10: BSOD problem that just keeps coming back

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  1. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       15 Oct 2017 #41

    I am sure I can do a clean install, since I am constantly using and depending on my pc, either for work or for studying.

    Also I keep getting this message often: Java(TM) platform binary has stopped working
    Maybe this is related to sysult?


    Desktop.rar

    USUARIO-PC-Sun_10_15_2017_134003_18.zip
      My ComputerSystem Spec


  2. Posts : 19,314
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Oct 2017 #42

    Poko said: View Post
    I am sure I can do a clean install, since I am constantly using and depending on my pc, either for work or for studying.

    Also I keep getting this message often: Java(TM) platform binary has stopped working
    Maybe this is related to sysult?


    Desktop.rar

    USUARIO-PC-Sun_10_15_2017_134003_18.zip
    The zip was empty.

    The sentence above was confusing.
    You are sure you can do a clean install?
    You are constantly using and depending on the PC?

    This is information on clean install:
    Clean Install Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec


  3. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       17 Oct 2017 #43

    No, I cant do a clean install right now.

    Attachment 158579
      My ComputerSystem Spec


  4. Posts : 19,314
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Oct 2017 #44

    There have been many BSOD mini dumps and 1 of them indicated that the graphics card driver has been a recurrent misbehaving driver.

    The best option at this time is a clean install to create the best working environment to test hardware.

    The next best option is the swap video cards.

    See if you can find a friend, neighbor, nearby store, etc. to swap the card. If possible test this computer's card in the other computer and test another card in this computer.

    The driver that is currently installed is: Driver Version 15.200.1062.1004
    So you are currently using the same driver as you were weeks ago in post #19

    Create a thread in the AMD forum or contact AMD tech support to see if they have any suggestions.

    Code:
    BugCheck 1000007E, {ffffffffc0000005, fffff801941e363a, ffffa081a86193f8, ffffa081a8618c40}
    
    Probably caused by : atikmdag.sys ( atikmdag+13363a )
    
    STACK_TEXT:  
    ffffa081`a8619638 fffff801`94195b85 : 00000000`12422000 ffffa081`a86196a8 00000000`00000000 ffffc48f`47761010 : atikmdag+0x13363a
    ffffa081`a8619640 00000000`12422000 : ffffa081`a86196a8 00000000`00000000 ffffc48f`47761010 ffffa081`a8619670 : atikmdag+0xe5b85
    ffffa081`a8619648 ffffa081`a86196a8 : 00000000`00000000 ffffc48f`47761010 ffffa081`a8619670 ffffc48f`4852e4d0 : 0x12422000
    ffffa081`a8619650 00000000`00000000 : ffffc48f`47761010 ffffa081`a8619670 ffffc48f`4852e4d0 00000000`00000000 : 0xffffa081`a86196a8
    
    
    
    
    FOLLOWUP_IP: 
    atikmdag+13363a
    fffff801`941e363a 418908          mov     dword ptr [r8],ecx
    
    
    SYMBOL_STACK_INDEX:  0
    
    
    SYMBOL_NAME:  atikmdag+13363a
    
    
    FOLLOWUP_NAME:  MachineOwner
    
    
    MODULE_NAME: atikmdag
    
    
    IMAGE_NAME:  atikmdag.sys
    
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  55c03174
    
    
    STACK_COMMAND:  .cxr 0xffffa081a8618c40 ; kb
    
    
    FAILURE_BUCKET_ID:  AV_atikmdag+13363a
    
    
    BUCKET_ID:  AV_atikmdag+13363a
    
    
    ANALYSIS_SOURCE:  KM
    
    
    FAILURE_ID_HASH_STRING:  km:av_atikmdag+13363a
    
    
    FAILURE_ID_HASH:  {d93df6d5-50ab-2e0a-78a0-dc5ab752d44f}
    
    
    Followup: MachineOwner
    ---------
    
    
    1: kd> lmvm atikmdag
    start             end                 module name
    fffff801`940b0000 fffff801`955ba000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Mon Aug 03 22:28:52 2015 (55C03174)
        CheckSum:         014ADEC6
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    Name    AMD Radeon HD 6670PNP Device ID    PCI\VEN_1002&DEV_6758&SUBSYS_31811682&REV_00\4&2E6535A2&0&0010Adapter Type    AMD Radeon Graphics Processor (0x6758), Advanced Micro Devices, Inc. compatibleAdapter Description    AMD Radeon HD 6670Adapter RAM    1.00 GB (1,073,741,824 bytes)Installed Drivers    aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll,aticfx32,aticfx32,aticfx32,amdxc32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dllDriver Version    15.200.1062.1004INF File    oem15.inf (ati2mtag_NI section)Color Planes    Not AvailableColor Table Entries    4294967296Resolution    1280 x 720 x 60 hertzBits/Pixel    32Memory Address    0xD0000000-0xDFFFFFFFMemory Address    0xFDFC0000-0xFDFDFFFFI/O Port    0x0000EE00-0x0000EEFFIRQ Channel    IRQ 4294967294I/O Port    0x000003B0-0x000003BBI/O Port    0x000003C0-0x000003DFMemory Address    0xA0000-0xBFFFFDriver    c:\windows\system32\drivers\atikmpag.sys (8.14.1.6463, 658.02 KB (673,816 bytes), 10/10/2017 6:36 PM)
    Last edited by zbook; 17 Oct 2017 at 22:32.
      My ComputerSystem Spec


  5. Posts : 13,549
    Windows 10 Pro
       18 Oct 2017 #45

    Sorry to come in out of nowhere, but there's something that needs attention.





    BSOD problem that just keeps coming back Diagnostics Test BSOD problem that just keeps coming back
     HDD TEST

    Note   Note
    Run the tests on all hard drives/partitions!

    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums
      My ComputersSystem Spec


  6. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       19 Oct 2017 #46
      My ComputerSystem Spec


  7. Posts : 19,314
    windows 10 professional version 1607 build 14393.969 64 bit
       19 Oct 2017 #47

    HD Tune looks good.
    When available post the chkdsk and Sea Tool results into the thread.
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    Create a bootable Windows 10 iso:
    Download Windows 10


    In this link is there any software that this reminds you about:
    C:\Users\Usuario\AppData\Roaming\WtbLine\Current ParentsApp v11\PortableVersion-New\PosixFileDistribute\sysult.exe


    WbtLine
    ParentsApp
    Posix
    POSIX - Wikipedia
    sysult
    Last edited by zbook; 19 Oct 2017 at 20:41.
      My ComputerSystem Spec


  8. Posts : 48
    Microsoft Windows 10 Pro 64 bits 15063 Multiprocessor Free
    Thread Starter
       17 Dec 2017 #48

    Sorry for the long absence

    I ran chkdsk with the paremeter /r, it told me to reboot the pc which I did, the process took a while but it didnt solved anything

    Weirdly enough, the bluescreen fixed itself again like nothing and , of course, it came back.
    Sorry for having three dumps, for some reason few got deleted

    USUARIO-PC-Sat_11_11_2017__95951_15.zipUSUARIO-PC-Sun_12_17_2017__94552_60.zipUSUARIO-PC-Tue_12_12_2017_110127_65.zip

    Today I will leave the seatool and pass the report
      My ComputerSystem Spec


  9. Posts : 19,314
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Dec 2017 #49

    The BSOD mini dump displayed bugchecks 50 and 19 without a definitive misbehaving driver.
    The logs also displayed bugchecks 152, 3B, A, 1E

    In October you had considered a clean install.
    Is that a possible option at this time?

    1) Open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    6) Find and post into the the thread the memory dump file:
    memory dump file: C:\Windows\MEMORY.DMPUse file explorer > this PC > local C: drive > right upper corner search enter the above to find results> post into the thread using one drive or drop box share link

    7) Backup all files
    8) Make a backup image using Macrium:
    Macrium Software | Your Image is Everything
    9) Place the backup image onto another drive or into the cloud
    10) create a brand new restore point
      My ComputerSystem Spec

  10.    18 Dec 2017 #50

    Poko
    Remove Daemon Tools
    Uninstall MBAM.
    Give new dumps.
      My ComputerSystem Spec


 
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