1.    26 Sep 2017 #1
    Join Date : Oct 2015
    Posts : 32
    Microsoft Windows 10 Home 64-bit

    BSOD after the computer has died. Kernel Error


    Hello

    My computer had died and when I had rebooted this BSOD appeared. It was a Kernel Error. The info is attachedMSI-26_09_2017_194040_74.zip. If there is anything else you need, please let me know.

    Thanks
      My ComputerSystem Spec
  2.    26 Sep 2017 #2
    Join Date : Oct 2016
    Posts : 327
    seL4

    I only see a single crash dump from September 13th, 2017 in the .zip, and the event log also only shows a single bugcheck.

    Code:
    Event[1294]:
      Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2017-09-13T13:07:46.676
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: MSI
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffde094dbd4640, 0xffffa5009cabe870, 0xffffde0954831c60). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: c1fe2b24-eadb-4130-9427-fe157049e93c.
    From that crash dump, it looks like your Intel Dual Band Wireless-AC 3165 driver (netwtw04.sys) is blocking a Power I/O request packet for too long, causing the blue screen.

    I'd recommend updating to the latest driver from Intel.

    Code:
    Irp is active with 5 stacks 3 is current (= 0xffffde0954831dc0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0  0 ffffde0951e9b050 00000000 00000000-00000000    
    	      *** WARNING: Unable to verify timestamp for Netwtw04.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwtw04.sys
     \Driver\Netwtw04
    			Args: 00014400 00000000 00000004 00000002
     [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
                0 e1 ffffde0951588040 00000000 fffff802fb08be50-ffffde0955544f00 Success Error Cancel pending
    	       \Driver\vwifibus	nt!PopSystemIrpCompletion
    			Args: 00014400 00000000 00000004 00000002
     [N/A(0), N/A(0)]
                0  0 00000000 00000000 00000000-ffffde0955544f00
      My ComputerSystem Spec
  3.    27 Sep 2017 #3
    Join Date : Oct 2015
    Posts : 32
    Microsoft Windows 10 Home 64-bit
    Thread Starter

    I have tried this and haven't had a crash since. Thanks for this!
      My ComputerSystem Spec

 


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