BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL (ks.sys)

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  1. Posts : 50
    Microsoft Windows 10 Home 64-bits Version 1709
       #1

    BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL (ks.sys)


    Got this BSOD while playing The Walking Dead.

    Attached the dumpfile below.
      My Computer


  2. Posts : 50
    Microsoft Windows 10 Home 64-bits Version 1709
    Thread Starter
       #2

    I'm also posting a memtest result i did this month, 10 passes 0 errors so it's definitly not a RAM error

    Also the report from whocrashed

    Code:
    Crash dump directory: C:\WINDOWS\Minidump
    
    Crash dumps are enabled on your computer.
    
    On Mon 25/09/2017 01:39:13 your computer crashed
    crash dump file: C:\WINDOWS\Minidump\092517-3437-01.dmp
    This was probably caused by the following module: ks.sys (0xFFFFF80197F41BF1) 
    Bugcheck code: 0xD1 (0x58, 0x2, 0x0, 0xFFFFF80197F41BF1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\drivers\ks.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel CSA Library
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. 
    Possibly this problem is caused by another driver on your system that cannot be identified at this time. 
    
    
    
    On Mon 25/09/2017 01:39:13 your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: ks.sys (ks!KsPinAttemptProcessing+0x601) 
    Bugcheck code: 0xD1 (0x58, 0x2, 0x0, 0xFFFFF80197F41BF1)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\drivers\ks.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Kernel CSA Library
    Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. 
    Possibly this problem is caused by another driver on your system that cannot be identified at this time. 
    
      My Computer

  3. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #3




    Diagnostic Test

     DRIVER VERIFIER


    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My Computers


  4. Posts : 50
    Microsoft Windows 10 Home 64-bits Version 1709
    Thread Starter
       #4

    But is there something relevant on the Dumpfiles ?

    I'll get Driver Verifier running from today
      My Computer

  5. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #5

    The single dump file doesn't show a lot, which is why I suggest driver verifier.
      My Computers


  6. Posts : 50
    Microsoft Windows 10 Home 64-bits Version 1709
    Thread Starter
       #6

    So after 2 days no BSOD was produced, i've already disabled the verifier
      My Computer

  7. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #7

    Hi Shirubidu,

    I have looked at your event log and the information WhoCrashed provided, both in regards to the amount of crashes.
    Since it appears only 1 crash occured, there is most likely no reason to continue troubleshooting as one-timers are due to small corruptions in the memory which are resolved after rebooting the system and do not come back.
      My Computers


  8. Posts : 50
    Microsoft Windows 10 Home 64-bits Version 1709
    Thread Starter
       #8

    I got another BSOD now only with the code IRQL_NOT_LESS_OR_EQUAL 1h after my computer wakes up from suspension and while watching a youtube video, attaching it below
    Last edited by Shirubidu; 04 Oct 2017 at 08:01.
      My Computer

  9. axe0's Avatar
    Posts : 14,792
    Windows 10 Pro
       #9

    Upload the kernel dump, C:\Windows\memory.dmp, to onedrive, dropbox or google drive and post a share link.
      My Computers


  10. Posts : 50
    Microsoft Windows 10 Home 64-bits Version 1709
    Thread Starter
       #10
      My Computer


 
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