Attempted execute of noexecute memory - after Dell BIOS update

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  1. qwe
    Posts : 5
    Windows 10
       New #1

    Attempted execute of noexecute memory - after Dell BIOS update


    Using a Dell Laptop running Windows 10. Never had any BSOD before ever.

    A few hours ago I clicked on the Dell's automatic updater which was to update the Dell BIOS version. Everything installed fine and the Dell BIOS checker checked the updated Bios installation saying all was fine. System then restarted and I logged into Windows. About 5 mins later I get a BSOD with error message "attempted execute of noexecute memory". Computer automatically restarts. Then every time after this I login to Windows and it repeats the BSOD after about 5 mins.

    I used the DM Log Collector Tool. Please see attached. After this I did a System Restore to 3 days ago thinking that it should fix the problem. It didn't.

    Seems that Dell BIOS updater has stuffed up my system. Does anyone know how I might be able to fix this please?
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  3. axe0
    Posts : 14,903
    Windows 10 Pro
       New #2

    Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
    You could check if there are
    1. 18 .txt,
    2. 1 .nfo,
    3. 1 or more .dmp,

    files present, if this is the case then all logs are present :)
    If there are a few missing, no problem as we can get them manually if required :)
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  4. qwe
    Posts : 5
    Windows 10
    Thread Starter
       New #3

    I've rerun the program again. It doesn't generate 18 .txt files. I only get 3 .txt files, 1 .nfo file and 16 .dmp files. Those get saved on the Admin's desktop to a folder called "TFdebugFiles".

    The DM Log Collector only gets to "generating msinfo report" and then the cursor on the bottom left just blinks. Not sure if the program has finished or not? Please see attached screenshot. Then about a minute later I get the same BSOD error and computer restarts.
    Attachment 154738
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  6. axe0
    Posts : 14,903
    Windows 10 Pro
       New #4

    Run this command in an admin command prompt, it'll create some files on the desktop. Select the files, copy them to a zip file and upload the zip.
    Code:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"
    Files that are created:
    • *.dmp,
    • dxdiag.txt,
    • hosts.txt,
    • systeminfo.txt,
    • drivers.txt,
    • eventlog.txt,
    • uninstall.txt,
    • installed.txt,
    • services.txt,
    • startup.txt,
    • msinfo32.nfo
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  7. qwe
    Posts : 5
    Windows 10
    Thread Starter
       New #5

    please find attached the .zip file. Not all the .txt files generated but most of them did. thanks for your help
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  8. axe0
    Posts : 14,903
    Windows 10 Pro
       New #6

    Please DO NOT modify the files.
    They don't contain privacy sensitive information nor sensitive information about your activation key.





    Diagnostics Test

     System File Check


    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc /scannow" (without quotes) and press enter
    • When it is finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at %systemroot%\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Make a photo of SFC and post it.
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  9. qwe
    Posts : 5
    Windows 10
    Thread Starter
       New #7

    I tried to run that command but once it gets to about 31% I get the same BSOD as the command is taking too long to complete. About 5mins after logging into Windows I always get the BSOD and this time was no different.

    Edit: I tried it this time by booting it up in Safe Mode with Command Prompt enabled. The scan fully completed and said "Windows Resource Protection did not find any integrity violations"
    Last edited by qwe; 24 Sep 2017 at 07:45.
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  10. axe0
    Posts : 14,903
    Windows 10 Pro
       New #8




    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
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  12. qwe
    Posts : 5
    Windows 10
    Thread Starter
       New #9

    I disabled everything in taskmanager and msconfig. After that I didn't get any BSOD.
    I started enabling all items in taskmanager & msconfig in lots of 5-6 items and all seemed fine. The only thing I didn't enable in taskmanager was "PROGRAM" as i don't know what that is and looks a bit suspicious with no publisher name. Please see attached screenshot.
    All the services in msconfig has been enabled besides the DELL ones. Once I enabled all the DELL ones in one go then about 5mins later I got the same BSOD. Please see screenshot. Are those DELL services necessary at all or is it best just to leave them all disabled?
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  13. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #10

    Please post a new zip and when you have a bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    If the DM log collector malfunctions please post updated logs using this method with administrative command prompt:
    Code:
    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"

    In posts #1, #3, and #5 there was no msinfo32 or it could not be viewed.
    See if a manual method can save and transmit msinfo32:

    In left lower corner search type msinfo32 > wait 5 minutes for it to fully load > save to desktop > use share link to post into thread.
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