Windows 10: BSOD - Video Card not showing in device manager all the sudden.

Page 5 of 8 FirstFirst ... 34567 ... LastLast

  1. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       25 Sep 2017 #41

    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	123.5 KB 
ID:	155037

    When i try and install the drivers i get this message. :/
      My ComputerSystem Spec


  2. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       25 Sep 2017 #42

    Ten forums - Google Drive

    Pics of my bios
      My ComputerSystem Spec


  3. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       25 Sep 2017 #43

    1) Which steps in post #30 were done before attempting the download?
    2) In the bios on the main tab expand all and post an image into the thread.

    See if you can fill in the answers for each of these so we can see the progress in the thread:

    These are from post #34
    3) In post # 23 there was only a bluetooth killer suite displayed.
    4) Were you able to install the Killer driver suite?
    5) If so what was the outcome?
    6) Were you able to uninstall it after the install?
    7) If you had not done this yet see if it impacts the misbehaving driver.
    8)
    How did you troubleshoot the unknown device?

    From post #38
    Please use IE to install Java and then run the Nvidia detector automatically find drivers tool:
    NVIDIA
    What was the result?
      My ComputerSystem Spec


  4. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       26 Sep 2017 #44

    Steps i have taken and there outcomes: (This is literally everything i have tried)

    1: ) Performed the sfc/scannow in Command Prompt - Results in post #8

    2: ) Performed the dism /online /cleanup-image /restorehealth in command prompt - Results in post #8

    3: ) Performed the chkdsk /scan in Comand Prompts - Results in post #8

    4: ) Attempted the following to uninstall "bwcW8x64.sys" Killer Bandwidth Filter Driver
    a: ) Searched through every entry in Device Manager's entries for a driver with the details of "bwcW8x64.sys" and or "Killer Bandwidth Control Filter Driver" -Found nothing with that entry.

    b: ) Did a windows search for the term "bwcW8x64.sys"- Results in post #17

    c: ) Uninstall the entire "Killer Suite" (it was a program suite that came bundled, no way for me to remove only one component as you asked in post #7 "6) Uninstall bwcW8x64.sys Killer Bandwidth Control Filter Driver") - Result was it uninstalled just fine.

    d: ) Did another search for
    "bwcW8x64.sys" in windows after the uninstall of "Killer Suite" - Results in Post #19 In the screen shot you can see that "bwcW8x64.sys" still is present however the others that were there in Post #17 are now absent.

    c: ) Repeated the same type of search listed as step "a" of number 4 in this list (after Killer Suite was uninstalled), looking for "bwcW8x64.sys" only this time with the option "Show Hidden Devices" turned on - Pictures of Device Manager in post #22. Results were that still nothing found with the entry "bwcW8x64.sys"

    d: ) Posted pictures of my Programs in "add and remove apps" setting screen - Post #23
    5: ) Uninstalled Everything NVIDIA Via the Device Manager as well as the "Add and remove apps" settings window within Windows settings menu. - Result was that it uninstalled fine with no errors.

    6: ) Uninstalled all Video Drivers of every kind from my pc using DDU in safe mode - Result was the program telling me that they were all successfully removed including NVIDIA GeForce Experience

    7: ) Fixed one of the two yellow triangles with the black exclamation in device manager. The device i was able to fix was the "Unknown Device" entry via just deleting its driver entirely. Scanned for hardware changes within Device Manager and the device was gone. - Result was that now i only have 1 yellow triangle/black exclamation in device manager.

    8: ) Attempted to fix the remaining yellow triangle/black exclamation contained upon the entry "Microsoft Basic Display Adapter" - Actions taken and their results are listed below
    a: ) Attempted to uninstall the device - It uninstalls but then when i click "check for hardware changes" it reappears still containing the yellow triangle/black exclamation point. - Result was it was unsuccessful and did not resolve the problem

    b: ) Followed your steps listed in post #24 to which I replied in post #28 - Results in post #28, in short I am sent to a screen with one result, leading to a forum that states MSI does not have drivers for windows 10 on this machine.
    9: ) Reinstalled Intel Video Drivers VIA the Device manager panel.- Result was it installed fine and shows no errors.

    10: ) Uninstalled all device drivers for devices listed as "not currently connected" within device manager - Results were that device manager now has much less items and has no repeat entries. Other than the essentials like "motherboard resources"

    11: ) Used IE to install Java and ran the NVIDIA automatic drivers finder tool as per your instructions in post #38 - Results in post #40, in short it shows that the recommended driver is "Geforce GTX 770M". However when attempting to install i get the message shown in post #41 stating that "this graphics driver could not find compatible graphics hardware."


    Some questions for you:

    1: ) In your post #34, you state "In post # 23 there was only a bluetooth killer suite displayed. Were you able to install the Killer driver suite? If so what was the outcome? Were you able to uninstall it after the install?"
    Question 1: Where did you see "Bluetooth Killer Suite" because i have checked it over and over and do not see that there.

    2: ) And you are asking me if i was able to install "Killer driver Suite", When i just had uninstalled "Killer Driver Suite" in response to your post #7.
    Question 2: Was I supposed to, uninstall the original "Killer Suite" then reinstall "Killer Suite" again via your link provided in post #32 and lastly uninstall the "Killer Suite" again?

    3: ) In post #18 I said: "Ok well all of that just says "killer performance" things so i just went and uninstalled that whole suite. Anyway i can check to see if the problem driver is gone?"
    Question 3: Did we some how find out if this problem driver is still present after I uninstalled "Killer suite"

    4: ) In my post #28 I express the fact that my attempts in correcting the yellow triangle/black exclamation error contained upon "Microsoft Basic Display Adapter" within device manager following your guide in post #24, in which i googled the term "PCI\VEN_10DE&DEV_11E0&SUBSYS_05AA1462&REV_A1 Windows 10 Driver".
    Question 4: What do I do now?

    This post should clear up any questions you have asked me. Now I am confused on what to do at this point. Please advise my next course of action taking into account this post of actions taken.


    The next post after will contain updated images of my Device Manager Entries.
    The next post following that will contain updated images of my "add and remove programs" screens from within Windows settings.

    The last post will contain images of my BIOS as you asked for in post #43
      My ComputerSystem Spec


  5. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       26 Sep 2017 #45

    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	116.0 KB 
ID:	155188

    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	105.8 KB 
ID:	155189

    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	114.8 KB 
ID:	155190
      My ComputerSystem Spec


  6. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       26 Sep 2017 #46

    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	105.3 KB 
ID:	155191
    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	117.5 KB 
ID:	155192
    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	119.7 KB 
ID:	155193
    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	111.1 KB 
ID:	155194
    Click image for larger version. 

Name:	image.png 
Views:	26 
Size:	99.1 KB 
ID:	155195
      My ComputerSystem Spec


  7. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       26 Sep 2017 #47

    Ten forums - Google Drive


    images of all screens available in BIOS
      My ComputerSystem Spec


  8. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       26 Sep 2017 #48

    This link displays some of the downloads available from Killer Networking:
    Killer Wireless | Killer Networking | Killer Ethernet Driver
    In post #23, image 4/5, 6th item displays: Qualcom Atheros Bluetooth Suite.
    The killer control center software was not seen in the control panel.
    Sometimes when there is incomplete software removal or difficulty removing software, installing the software again helps in the complete removal of software.
    The inability to install drivers is not good. If it were a desktop it would be easier as you could swap video cards. That is not an option on the notebook. Inability to install drivers may indicate failure of the hardware. The night before last I chatted with Nvidia, they called me and I asked them for any suggestions to install the nvidia drivers or any method to check the hardware. Those suggestions were already included in the thread. Nvidia has free chat and can also call you. They have the ability to assess your computer remotely and try to install the drivers.
    So for the Nvidia please start a chat, use the telephone as needed, and allow them to attempt to install the Nvidia driver by remote access.

    Live Chat | NVIDIA
    (800) 797-6530


    Please post a new zip:
    BSOD Crashes and Debugging - Windows 10 Forums
      My ComputerSystem Spec


  9. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       26 Sep 2017 #49

    OK First let me go through your post:

    This link displays some of the downloads available from Killer Networking:
    Killer Wireless | Killer Networking | Killer Ethernet Driver
    ...Sometimes when there is incomplete software removal or difficulty removing software, installing the software again helps in the complete removal of software"
    I will go install and then uninstall "Killer Wireless Suite"

    ]In post #23, image 4/5, 6th item displays: Qualcom Atheros Bluetooth Suite.
    The killer control center software was not seen in the control panel."
    You had stated that you seen it, that's why I asked. Sorry not trying to be a hassle :/

    "The inability to install drivers is not good."
    I know thats why i started the thread in the first place, coupled with the fact that device manager can not see my nvida card.

    "If it were a desktop it would be easier as you could swap video cards. That is not an option on the notebook."

    Actually in my original post i stated that i did in fact order a replacement off the internet, I subsequently installed it into the laptop thinking that my original hardware went bad.

    "The night before last I chatted with Nvidia, they called me and I asked them for any suggestions to install the nvidia drivers or any method to check the hardware. Those suggestions were already included in the thread. Nvidia has free chat and can also call you. They have the ability to assess your computer remotely and try to install the drivers.
    So for the Nvidia please start a chat, use the telephone as needed, and allow them to attempt to install the Nvidia driver by remote access. "
    Will do.
      My ComputerSystem Spec


  10. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       26 Sep 2017 #50

    DESKTOP-SEV1DIU-Tue_09_26_2017_201052_98.zip

    As per your request in post #48
      My ComputerSystem Spec


 
Page 5 of 8 FirstFirst ... 34567 ... LastLast

Related Threads
I have an Asus X555Q laptop. I replaced the hard drive and installed Windows 10 with a USB drive. I did not have a restore option. I downloaded all the drivers from Asus, but no matter what drivers I use, they do not find my wireless adapter....
I have a Plantronics 400HS RIG headset. Audio comes out of the headset and I am able to use the microphone attached to the headset on games. However, when I go to the device manager to see my headset, it does not show up? Does anyone have any...
howdy, ive noticed lately that the information for hard drivers is totally incorrect, all firmware for drives is up to date, mobo bios is latest but drive info is sque wiff 53712
I've just added a 2nd HD to my Dell system with Win 10. It shows in the BIOS and Seagate tools finds it. It does not show up in Device manager or Computer Management/Storage - Disc Management or anywhere. Not sure if this si Won 10 specific. Anyone...
Hi, I upgraded to Windows 10 yesterday and everything works fine apart from this. I have Garmin edge 510 and 200 cycle computers, when plugged into the computer they are seen by windows and show up in device manager under disk drives. (as they...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:13.
Find Us