Windows 10: BSOD - Video Card not showing in device manager all the sudden.

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  1. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Sep 2017 #21

    Uninstall bwcW8x64.sys Killer Bandwidth Control Filter Driver
    Reinstall Killer Network | Killernetworking | Killer Control Center

    Open device manager > click view > click show hidden devices
    Expand all entries > post images into the thread
    Open control panel > category > uninstall a program > post images into the thread
      My ComputerSystem Spec


  2. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       23 Sep 2017 #22

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      My ComputerSystem Spec


  3. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       23 Sep 2017 #23

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      My ComputerSystem Spec


  4. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Sep 2017 #24

    When viewing device manager none of the listed items should have a yellow triangle with a black exclamation point.
    If you see an item that is displayed as an unknown device that is also abnormal.

    How to Find Drivers for Unknown Devices in the Device Manager
    How to easily find drivers for Unknown Devices in Windows | PCWorld

    There are 8 items with yellow triangles and black exclamation marks in the images that you posted.
      My ComputerSystem Spec


  5. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       23 Sep 2017 #25

    zbook said: View Post
    When viewing device manager none of the listed items should have a yellow triangle with a black exclamation point.
    If you see an item that is displayed as an unknown device that is also abnormal.

    How to Find Drivers for Unknown Devices in the Device Manager
    How to easily find drivers for Unknown Devices in Windows | PCWorld

    There are 8 items with yellow triangles and black exclamation marks in the images that you posted.
    I only see 2. in the images i posted. Unless i am missing something.
      My ComputerSystem Spec


  6. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       23 Sep 2017 #26

    In post #22 there are 5 images:
    Image #1: 2
    Image #2: 4
    Image #3: 1
    Image #5: 1

    Please update the system specifications. There should be room for multiple computers.

    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    The Motherboard is GT70 2OC/2OD
    The only supported drivers are up to Windows 8.1.
    There are no supported drivers for Windows 10
    Support For GT70 2OC | Laptops - The best gaming laptop provider | MSI Global
      My ComputerSystem Spec


  7. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       23 Sep 2017 #27

    zbook said: View Post
    In post #22 there are 5 images:
    Image #1: 2
    Image #2: 4
    Image #3: 1
    Image #5: 1
    Click image for larger version. 

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    There is only one in image one.

    The other looks like a computer chip icon. It shows no exclamation point.

    Click image for larger version. 

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    Image two shows these that look like locks to me? Are these also errors that you are referring to?
    Click image for larger version. 

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    This shows a computer chip icon as well, no others have any extra pieces and certainly not an exclamation point that i can see. If im missing the ones that you are seeing i apologize. I checked them and checked them again. Even had my girlfriend look. We only see two exclamation points.

    What hardware names are you seeing other than: "Unknown USB Device" and "Microsoft Basic Display Adapter" are you seeing that has the exclamation points? I am so sorry if i am missing them or don't understand.

    I updated my pc specs
      My ComputerSystem Spec


  8. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       23 Sep 2017 #28

    As for your instruction to install the drivers for these and how to find the drivers. When i ty and follow your instruction I am led here:
    PCI\VEN_10DEREV_A1 - Google Search

    Which only has one result, and its just a unhelpful forum that tells there is no drivers for windows 10. Everything has worked fine up until last Sunday. I have had this for years (4 to be exact) I dont understand how all the sudden the driver would not be compatible.

    The other I was able to fix. (uknown USB Device)
      My ComputerSystem Spec


  9. Posts : 8,721
    windows 10 professional version 1607 build 14393.969 64 bit
       24 Sep 2017 #29

    When there are problematic listings in device manger that leaves you with uncertainty.
    The goal is to tune things up so that there are fewer windows errors, problem signatures, faulting applications, and bsod.


    These are examples of device problems displayed on the computer in Windows error reporting:

    Code:
    7/31/2017 1:20 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDeviceProblemCode
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_10EC&DEV_5227&SUBSYS_10EC1462&REV_01
    P3: {4d36e970-e325-11ce-bfc1-08002be10318}
    P4: 00000012
    P5: unknown
    P6: unknown
    P7: unknown
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI1D1D.tmp.log.xml
    \\?\C:\Windows\TEMP\LOG1D2D.tmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D2E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D3C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D4D.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_ab1f319fe5ce1fe8b3885273f08f857c6efef3_00000000_0492e9ba
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 9b33f336-4736-4931-a71c-84aab14a77c1
    Report Status: 2147491840
    Hashed bucket:7/31/2017 1:16 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDeviceProblemCode
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_10EC&DEV_5227&SUBSYS_10EC1462&REV_01
    P3: {4d36e970-e325-11ce-bfc1-08002be10318}
    P4: 00000012
    P5: unknown
    P6: unknown
    P7: unknown
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI1D1D.tmp.log.xml
    \\?\C:\Windows\TEMP\LOG1D2D.tmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D2E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D3C.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1D4D.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_ab1f319fe5ce1fe8b3885273f08f857c6efef3_00000000_cab_107c1d4c
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 9b33f336-4736-4931-a71c-84aab14a77c1
    Report Status: 4
    Hashed bucket:7/31/2017 12:35 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_8086&DEV_8C3A&SUBSYS_10EC1462&REV_04
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI161F.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER162F.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER162D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER163E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_eafe12ceb3c29756eccddf60c0f15c9ce1f5c8_00000000_1c556dc5
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ef8563a7-9b67-477f-ad3a-406883064cb5
    Report Status: 2147491840
    Hashed bucket:7/31/2017 12:34 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_8086&DEV_8C22&SUBSYS_10EC1462&REV_04
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI15EE.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15EF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15ED.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15FE.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_6bcdc562addbf192de28bdaa814b45eeb980572f_00000000_1c556b35
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 2e75816f-d291-4f9c-8b0c-5953b1d784d5
    Report Status: 2147491840
    Hashed bucket:7/31/2017 12:34 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: ACPI\VEN_ENE&DEV_0110
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI15BD.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15BE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15BC.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15CD.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_7851e1c59e239e644980afce697b7d41f66690_00000000_1c5568c4
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ec35073e-a9d4-4615-887f-6f2ea1391038
    Report Status: 2147491840
    Hashed bucket:7/31/2017 12:34 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_10EC&DEV_5227&SUBSYS_10EC1462&REV_01
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI155D.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER157E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER159B.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER159C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_5fb2ca4bedc8d7f9fe46d64a60c164404df8fcf8_00000000_1c556614
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 531fa9b3-888b-481f-9fa5-d6aa4d8126c8
    Report Status: 2147491840
    Hashed bucket:7/31/2017 12:34 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDeviceProblemCode
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_10DE&DEV_11E0&SUBSYS_10E81462&REV_A1
    P3: {4d36e968-e325-11ce-bfc1-08002be10318}
    P4: 0000001F
    P5: BasicDisplay.sys
    P6: 10.0.15063.0
    P7: 03-18-2017
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI536F.tmp.log.xml
    \\?\C:\Windows\TEMP\LOG5380.tmp
    \\?\C:\Windows\INF\display.inf
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5381.tmp.WERInternalMetadata.xml
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_bb38c64fef1a249dd7e649e943c8b94856d1d7_00000000_cab_0c5053cd\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
    \\?\C:\Windows\Temp\WER53C0.tmp.etl
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53BD.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53CE.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_bb38c64fef1a249dd7e649e943c8b94856d1d7_00000000_1c556374
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 86c2e24e-5a58-4e82-861d-3d8c57e41078
    Report Status: 2147491840
    Hashed bucket:7/31/2017 12:34 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_10EC&DEV_5227&SUBSYS_10EC1462&REV_01
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_5fb2ca4bedc8d7f9fe46d64a60c164404df8fcf8_00000000_172d6057
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 563a7841-075a-4619-82c1-0d1ca9a93bad
    Report Status: 4100
    Hashed bucket:7/31/2017 12:29 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_8086&DEV_8C3A&SUBSYS_10EC1462&REV_04
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI161F.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER162F.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER162D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER163E.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_eafe12ceb3c29756eccddf60c0f15c9ce1f5c8_00000000_cab_04181637
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ef8563a7-9b67-477f-ad3a-406883064cb5
    Report Status: 4
    Hashed bucket:7/31/2017 12:29 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_8086&DEV_8C22&SUBSYS_10EC1462&REV_04
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI15EE.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15EF.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15ED.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15FE.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_6bcdc562addbf192de28bdaa814b45eeb980572f_00000000_cab_041815f9
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 2e75816f-d291-4f9c-8b0c-5953b1d784d5
    Report Status: 4
    Hashed bucket:7/31/2017 12:29 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: ACPI\VEN_ENE&DEV_0110
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI15BD.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15BE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15BC.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER15CD.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_7851e1c59e239e644980afce697b7d41f66690_00000000_cab_041815ca
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: ec35073e-a9d4-4615-887f-6f2ea1391038
    Report Status: 4
    Hashed bucket:7/31/2017 12:29 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_10EC&DEV_5227&SUBSYS_10EC1462&REV_01
    P3: 
    P4: 
    P5: 
    P6: 
    P7: 
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI155D.tmp.log.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER157E.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER159B.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER159C.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_5fb2ca4bedc8d7f9fe46d64a60c164404df8fcf8_00000000_cab_041815aa
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 531fa9b3-888b-481f-9fa5-d6aa4d8126c8
    Report Status: 4
    Hashed bucket:7/31/2017 12:23 AM	Windows Error Reporting	Fault bucket , type 0
    Event Name: PnPDeviceProblemCode
    Response: Not available
    Cab Id: 0
    
    Problem signature:
    P1: x64
    P2: PCI\VEN_10DE&DEV_11E0&SUBSYS_10E81462&REV_A1
    P3: {4d36e968-e325-11ce-bfc1-08002be10318}
    P4: 0000001F
    P5: BasicDisplay.sys
    P6: 10.0.15063.0
    P7: 03-18-2017
    P8: 
    P9: 
    P10: 
    
    Attached files:
    \\?\C:\Windows\TEMP\DMI536F.tmp.log.xml
    \\?\C:\Windows\TEMP\LOG5380.tmp
    \\?\C:\Windows\INF\display.inf
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5381.tmp.WERInternalMetadata.xml
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_bb38c64fef1a249dd7e649e943c8b94856d1d7_00000000_cab_0c5053cd\WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
    \\?\C:\Windows\Temp\WER53C0.tmp.etl
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53BD.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53CE.tmp.txt
    
    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_x64_bb38c64fef1a249dd7e649e943c8b94856d1d7_00000000_cab_0c5053cd
    
    Analysis symbol: 
    Rechecking for solution: 0
    Report Id: 86c2e24e-5a58-4e82-861d-3d8c57e41078
    Report Status: 4
    Hashed bucket:
      My ComputerSystem Spec


  10. Posts : 119
    Microsoft Windows 10 Pro 64-bit 10586 Multiprocessor Free
    Thread Starter
       24 Sep 2017 #30

    So what do i do about the ones that show no exclamations?
    I posted images above of the ones I think you are looking at. Is the process the same for those icons as well? Even though they do not contain the exclamation?

    What should i do about the one that even when i google the id, it just shows one unhelpful result? I also tried the update auto option and it did nothing, which im sure is obvious.

    Thanks so very much for the help.
      My ComputerSystem Spec


 
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