HELP, Dell XPS 8300 Win 10, Attempted switch from DPC

  1.    19 Sep 2017 #1

    HELP, Dell XPS 8300 Win 10, Attempted switch from DPC

    Dell XPS 8300 Win 10, Attempted switch from DPC BSOD errors also Not as often K MODE EXCEPTION NOT HANDLED Win 10 BSOD errors.
    The errors occur most often soon after system powered up and running, then may occur later. Most of my work in online using Firefox latest update and sometimes Chrome. I have run DELL's system check and driver update multi times with no errors found even after extended test.
      My ComputerSystem Spec

  2.    19 Sep 2017 #2

    zip file is emtpy. Please run the dm log collector again
      My ComputerSystem Spec

  3.    20 Sep 2017 #3

    I have re run the the dm log collector program 3 times both as adm and not, The .zip file is still only 22 bites, HELP
      My ComputerSystem Spec

  4. Posts : 22,705
    windows 10 professional version 1607 build 14393.969 64 bit
       20 Sep 2017 #4

    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4)When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    6) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    7) shutdown /r (you will reboot the computer so that it is in clean boot)

    8) Run the DM log collector > post a zip into the thread
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec

  5.    21 Sep 2017 #5

    The .zip file that was created was to large, 8.6 mb. I cleared the logs and will reopen the problem with you after I get a few hits. Thank you for your assistance. kg
      My ComputerSystem Spec

  6. Posts : 22,705
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Sep 2017 #6

    Would you be able to post the DM log collector in 2 portions:
    1) All logs except mini dump logs
    2) mini dump logs (last 5 - 10 logs)
      My ComputerSystem Spec


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