Windows 10: BSOD Critical Error After Installing a New RAM

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  1. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Sep 2017 #11

    Please open Ccleaner > windows tab > system > post an image into the thread (if you can please include the advanced section in the same view)
      My ComputerSystem Spec


  2. Posts : 52
    Windows 10 Version 1703 (x64)
    Thread Starter
       18 Sep 2017 #12

    zbook said: View Post
    Please open Ccleaner > windows tab > system > post an image into the thread (if you can please include the advanced section in the same view)
    Okay, will do that when i get back home, anyway, what exactly are you looking for?, is there like a specific report or something that you need to check?.
      My ComputerSystem Spec


  3. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Sep 2017 #13

    It appears that the settings that you had in Ccleaner have deleted the files needed for troubleshooting:
    mini dump, memory dump, windows error reporting etc.
    So please make an image so that we know what the settings were.
      My ComputerSystem Spec


  4. Posts : 52
    Windows 10 Version 1703 (x64)
    Thread Starter
       18 Sep 2017 #14

    Will do mate, but shouldn't the tool mentioned re-generate those files again?, i run CCleaner in manual mode, which means there is no monitoring enabled, or it shouldn't automatically delete files you know.. Btw i only had a single BSOD after the current clean installation, and haven't got any since then, i also disabled XMP from BIOS just in case.
      My ComputerSystem Spec


  5. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Sep 2017 #15

    When using Ccleaner there are sections that should be unchecked and checked.
    When troubleshooting you need the above files.
    These are not typically privacy issues but troubleshooting issues.
      My ComputerSystem Spec


  6. Posts : 52
    Windows 10 Version 1703 (x64)
    Thread Starter
       18 Sep 2017 #16

    zbook said: View Post
    When using Ccleaner there are sections that should be unchecked and checked.
    When troubleshooting you need the above files.
    These are not typically privacy issues but troubleshooting issues.
    Okay man, kindly find the screenshots below:
    Note: The option for memory dumps was checked before, but i got it unchecked as per your request yesterday.
    Attached Thumbnails Attached Thumbnails ccleaner.png   ccleaner-settings.png  
    Last edited by Surreal90; 18 Sep 2017 at 13:45.
      My ComputerSystem Spec


  7. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Sep 2017 #17

    Please uncheck:
    Windows error reporting
    Windows log files

    The Ccleaner advanced section is immediately below the system section and was not displayed in the above image.
    Please make sure that Windows event logs is not checked.

    For any bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec


  8. Posts : 52
    Windows 10 Version 1703 (x64)
    Thread Starter
       18 Sep 2017 #18

    zbook said: View Post
    Please uncheck:
    Windows error reporting
    Windows log files

    The Ccleaner advanced section is immediately below the system section and was not displayed in the above image.

    Please make sure that Windows event logs is not checked.

    For any bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
    Oh, Sorry about that. Those are my current settings now:

    I am gonna re-generate the loge files again using the DM Log Collector tool and get back to you, thanks.
    Attached Thumbnails Attached Thumbnails cc.png  
      My ComputerSystem Spec


  9. Posts : 52
    Windows 10 Version 1703 (x64)
    Thread Starter
       18 Sep 2017 #19

    Here are the files/reports.
    BSOD Critical Error After Installing a New RAM Attached Files
      My ComputerSystem Spec


  10. Posts : 20,131
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Sep 2017 #20

    There are some events now within the event log.
    There are still no Windows error reporting.
    At this juncture it may be that you just made the changes and have not used the computer.
    Ccleaner should be able to run repetitively without deleting important logs.
    If the important logs are un-checked they will be formed as the computer is used and will no longer be accidentally or deliberately deleted by Ccleaner.

    View the information below.
    It displays the dates and times in which the logs were removed by Ccleaner.


    Event[0]:
    Log Name: System
    Source: Microsoft-Windows-Eventlog
    Date: 2017-09-18T20:50:18.622
    Event ID: 104
    Task: Log clear
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-21-4021801081-329022643-1113382719-1001
    User Name: AWESOME-PC\*****
    Computer: AWESOME-PC
    Description:
    The System log file was cleared.


    Event[1]:
    Log Name: System
    Source: Microsoft-Windows-Eventlog
    Date: 2017-09-18T20:50:18.637
    Event ID: 104
    Task: Log clear
    Level: Information
    Opcode: Info
    Keyword: N/A
    User: S-1-5-21-4021801081-329022643-1113382719-1001
    User Name: AWESOME-PC\*****
    Computer: AWESOME-PC
    Description:
    The Windows PowerShell log file was cleared.

    Event[3]:
    Log Name: System
    Source: EventLog
    Date: 2017-09-18T21:09:59.760
    Event ID: 6006
    Task: N/A
    Level: Information
    Opcode: N/A
    Keyword: Classic
    User: N/A
    User Name: N/A
    Computer: AWESOME-PC
    Description:
    The Event log service was stopped.
      My ComputerSystem Spec


 
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