BSOD USB or Mouse related I think

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  1. Posts : 38,430
    windows 10 professional version 1607 build 14393.969 64 bit
       #11

    Passed Memtest 86+ version 5.01 with 8 passes 0 errors 16GB RAM.
    For any bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums

    When available please update the progress from the steps in post #4.
      My Computer


  2. Hex
    Posts : 16
    10
    Thread Starter
       #12

    Is this the step 4 you're asking about?

    Step 4:C:\WINDOWS\system32>dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.15063.0Image Version: 10.0.15063.0[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.

    Btw it's been 14 hours now no crash..... Not sure if fixed somehow.. will get back to you though.
      My Computer


  3. Posts : 38,430
    windows 10 professional version 1607 build 14393.969 64 bit
       #13

    The right upper corner displays the post number.
    In post #4 there were many steps that were on hold pending the memory testing.
      My Computer


  4. Posts : 934
    Windows 10 Pro
       #14

    First thing I see that Windows was not installed on the SSD. And Im sure this is not what you want.

    Code:
    Drive: C: 
    Free Space: 648.1 GB 
    Total Space: 953.4 GB 
    File System: NTFS 
    Model: ST1000DM003-1SB102 
    Drive: D: 
    Free Space: 83.7 GB 
    Total Space: 113.9 GB 
    File System: NTFS 
    Model: KINGSTON SUV400S37120G
    Code:
    Drive	C:
    Description	Local Fixed Disk
    Compressed	No
    File System	NTFS
    Size	931.02 GB (999,677,751,296 bytes)
    Free Space	632.94 GB (679,615,856,640 bytes)
    Volume Name	
    Volume Serial Number	20F45C7F
    	
    Drive	D:
    Description	Local Fixed Disk
    Compressed	No
    File System	NTFS
    Size	111.24 GB (119,439,093,760 bytes)
    Free Space	81.69 GB (87,717,662,720 bytes)
    Volume Name	
    Volume Serial Number	5049B6C1
      My Computer


  5. Posts : 38,430
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    Please open disk management:
    Widen each column:
    volume
    layout type file system status
    capacity
    free space
    % free

    When the contents in each row are in full view make an image and post into the thread.
      My Computer


  6. Hex
    Posts : 16
    10
    Thread Starter
       #16

    http://prntscr.com/gmhtth

    There you go @zbook

    Also it hasn't crashed since I did the memtest yesterday, so around 24 hours now.

    @Bsodhunter I do have windows installed on my SSD, I did a factory reset on it recently, so it should have a clean copy of windows and nothing else on it.
      My Computer


  7. Hex
    Posts : 16
    10
    Thread Starter
       #17

    OK, so it's just crashed 3 times within the last 10 minutes, twice it completely froze and I couldn't do anything so I reset the PC, once it bsod, and created a dump file I will be uploading it now.

    So I'm not sure It didn't crash for the past 24 hours and now it's crashing heaps again, really weird any here are the dump files.



    Also for someone weird reason it never crashes when I'm in the middle of a game always once I go back to the main menu or the lobby or some garbage. weird.....
      My Computer


  8. Posts : 934
    Windows 10 Pro
       #18

    Hex said:
    http://prntscr.com/gmhtth

    There you go @zbook

    Also it hasn't crashed since I did the memtest yesterday, so around 24 hours now.

    @Bsodhunter I do have windows installed on my SSD, I did a factory reset on it recently, so it should have a clean copy of windows and nothing else on it.
    No, you dont. As u can see on your own screenshot, Partition C: (this is where windows is installed) is on an ~ 1TB partition (Disk 0). This partition is on your Harddisk ST1000DM003-1SB102 and thats a standard Seagate HDD. Windows is NOT installed on the SSD
      My Computer


  9. Hex
    Posts : 16
    10
    Thread Starter
       #19

    @BSODHunter I think windows is installed on both ssd and hdd, An IT guy at my work was telling me not to use an ssd yet until I get another hdd for my pc so it can allow it to run smoother or something, so I haven't been using my ssd at all. Only my HDD.

    Not sure why he said not to use the ssd.
      My Computer


  10. Hex
    Posts : 16
    10
    Thread Starter
       #20

    Attachment 154070


    These should be the most recent dump files, I think it's a driver issue. I'm almost certain it's not RAM and I don't think it's HDD, If you guys are able to analyse these dump files and pin point a cause that would be a great help!!

    Also do you think the issue would go away if I just bought a new motherboard + cpu?

    Cause at this point I think I might have to, I mean it's been 5 months it's been crashing... Although it's not as bad as before sometimes it doesn't crash for an hour or two, but it's still making playing anything miserable!

    Anyway Any help is appreciated!! Thank you all!
      My Computer


 
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