Error: KMODE_EXCEPTION_NOT_HANDLED

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  1. Posts : 53
    win 10 64 bit home
    Thread Starter
       #21

    Spectrum said:
    If you still get bluescreens after swapping cables and ports, I'd suggest making sure that AHCI link power management is set to "active". This ensures your disk is always given full power.

    I have seen issues in the past where the SSD firmware wasn't able to properly handle the reduction in power, which in turn caused data corruption.

    Add AHCI Link Power Management to Power Options in Windows 10 Windows 10 Performance Maintenance Tutorials
    Thanks Spectrum, I guess its a waiitng game now.

    Next:
    Keep fingers crossed that does not crash, if does, will add AHCI per your instructions, and will attach diag file in this thread
    In one day will add Malwarebytes + MB Ransonware beta sw (my bitdefender is expiring anyways after 90 days)

    I'm not sure what else to do.

    Thanks to both you and Zbook for all the help
      My Computer


  2. Posts : 53
    win 10 64 bit home
    Thread Starter
       #22

    Update : No crash now for almost 24 hours.

    Event viewer does show several errors : Session "NegoLog" stopped due to the following error: 0xC0000188. Not sure what/how to fix ?

    System does occasionally pause..then catches up again
      My Computer

  3. Ztruker's Avatar
    Posts : 13,502
    Windows 10 Pro X64 20H4 19042.746
       #23

    NegoLog has to do with Homegroup. Are you a member of a Homegroup?

    INteresting thread (with no solution other than to leave the Homegroup) here: Event ID 2 Session xxx failed to start with the following - Microsoft Community

    If you do not use homegroup, you can stop the related services and get rid of the errors in event log, see here:
    Errors "failed to start" but no Homegroup
      My Computers


  4. Posts : 53
    win 10 64 bit home
    Thread Starter
       #24

    Ztruker said:
    NegoLog has to do with Homegroup. Are you a member of a Homegroup?

    INteresting thread (with no solution other than to leave the Homegroup) here: Event ID 2 Session xxx failed to start with the following - Microsoft Commun

    If you do not use homegroup, you can stop the related services and get rid of the errors in event log, see here:
    Errors "failed to start" but no Homegroup
    Used to use a homegroup when had a shared printer, no longer the case. stopped the services but its probably better to leave the homegroup itself. Will look at that link.
      My Computer


  5. Posts : 38,308
    windows 10 professional version 1607 build 14393.969 64 bit
       #25
      My Computer


  6. Posts : 53
    win 10 64 bit home
    Thread Starter
       #26

    Hi, new diag log enclosed
    Bitdefender removed. MS Security essential + MalwareBytes for security
    Homegroup services stopped
    New sata cable and diff sata port for SSD usedAttachment 153868Thank
    s for all the helpAttachment 153868
      My Computer


  7. Posts : 38,308
    windows 10 professional version 1607 build 14393.969 64 bit
       #27

    The BIOS Version/Date Dell Computer Corporation A04, 21/10/2010

    Please update the bios:

    Dell Studio XPS 9100 System BIOS, A04 Driver Details | Dell US


    Run the full set of Dell diagnostics and post the report into the thread:

    Support for Studio XPS 9100 | Diagnostics | Dell US
    Last edited by zbook; 17 Sep 2017 at 20:59.
      My Computer


  8. Posts : 53
    win 10 64 bit home
    Thread Starter
       #28

    Everything passed with exception of logitech video camera.Could not enclose screenshots as past the 2 mb limit for this forum
      My Computer


  9. Posts : 38,308
    windows 10 professional version 1607 build 14393.969 64 bit
       #29

    The last bsod mini dump available for debugging in the logs was on 9/14/2017.

    Please post using a one drive or drop box share link:memory dump file:

    %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.

    For any bsod please post a new zip:
    BSOD - Posting Instructions - Windows 10 Forums
      My Computer

  10. Spectrum's Avatar
    Posts : 546
    seL4
       #30

    If it hasn't crashed for 4+ days this issue is likely resolved.
      My Computer


 
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