There were 3 BSOD mini dump files dated 9/13/2017 and all displayed the same bugcheck.
They displayed 2 recurrent misbehaving drivers:
iaStorA.sys
iaLPSS2_I2C.sys
The event log displayed that iaLPSS2_I2C.sys had a fail to load.
Report into the thread the driver information from each Dell and Intel for these two drivers.
Install drivers preferably from the Dell website.
Uninstall the Intel Rapid storage technology software using control panel > reinstall from the Dell web site
Download and install the chip set drivers from the Dell website.
Code:
Event[11737]: Log Name: System
Source: Microsoft-Windows-Kernel-PnP
Date: 2017-09-13T17:34:46.396
Event ID: 219
Task: N/A
Level: Warning
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-APBB546
Description:
The driver \Driver\iaLPSS2_UART2 failed to load for the device PCI\VEN_8086&DEV_A2A7&SUBSYS_07DB1028&REV_00\3&11583659&0&F0.
Code:
ffffd980`22bbf228 fffff806`71c38445Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for iaStorA.sys*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys iaStorA+0x88445
Code:
3: kd> !irp ffff9901425ab340Irp is active with 7 stacks 4 is current (= 0xffff9901425ab4e8) No Mdl: No System Buffer: Thread 00000000: Irp stack trace. cmd flg cl Device File Completion-Context [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-00000000 Args: 00000000 00000000 00000000 00000000 [ 16, 0] 0 0 ffff990138aa0060 00000000 fffff80d14c9a700-fffff80d14c99a70 \Driver\pci ACPI!ACPIDeviceIrpDeviceFilterRequest Args: 00000000 00000000 00000000 00000000>[ 16, 2] 0 1 ffff990138a98e40 00000000 00000000-00000000 pending \Driver\ACPI Args: 00000000 00000001 00000004 00000000 [ 16, 2] 0 e1 ffff990142aa7c60 00000000 fffff80d1bae4b50-66febd5578d8 Success Error Cancel pending Unable to load image \SystemRoot\System32\drivers\iaLPSS2_I2C.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for iaLPSS2_I2C.sys*** ERROR: Module load completed but symbols could not be loaded for iaLPSS2_I2C.sys \Driver\iaLPSS2_I2C SpbCx!CScxController::_OnDxIrpComplete Args: 00000000 00000001 00000004 00000000 [ 16, 2] 0 e1 ffff990142aa7c60 00000000 fffff8020699a090-ffff990143f2ac70 Success Error Cancel pending \Driver\iaLPSS2_I2C nt!PopRequestCompletion Args: 00000000 00000001 00000004 00000000 [ 0, 0] 0 0 00000000 00000000 00000000-ffff990143f2ac70 Args: 00000000 00000000 00000000 00000000
Code:
ffffdf80`08df41a8 fffff80d`159d6bc8Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for iaStorA.sys*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys iaStorA+0xa6bc8
Code:
ffff8401`f78f61a8 fffff806`ffa96bc8Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for iaStorA.sys*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys iaStorA+0xa6bc8
Code:
ialpss2i_gpio2 Intel(R) Serial IO GPIO Driver v2 c:\windows\system32\drivers\ialpss2i_gpio2.sys Kernel Driver No Manual Stopped OK Normal No No
Code:
ialpss2i_i2c Intel(R) Serial IO I2C Driver v2 c:\windows\system32\drivers\ialpss2i_i2c.sys Kernel Driver No Manual Stopped OK Normal No No
Code:
ialpss2_i2c Intel(R) Serial IO I2C Driver v2 c:\windows\system32\drivers\ialpss2_i2c.sys Kernel Driver Yes Manual Running OK Normal No Yes
Code:
Name Microsoft Storage Spaces ControllerManufacturer MicrosoftStatus OKPNP Device ID ROOT\SPACEPORT\0000Driver c:\windows\system32\drivers\spaceport.sys (10.0.14393.1613, 544.34 KB (557,408 bytes), 9/12/2017 11:56 AM) Name Intel Chipset SATA RAID ControllerManufacturer Intel CorporationStatus OKPNP Device ID PCI\VEN_8086&DEV_2822&SUBSYS_07DB1028&REV_00\3&11583659&0&B8Memory Address 0xDF4A0000-0xDF4A7FFFMemory Address 0xDF4B2000-0xDF4B20FFI/O Port 0x0000F090-0x0000F097I/O Port 0x0000F080-0x0000F083I/O Port 0x0000F060-0x0000F07FMemory Address 0xDF400000-0xDF47FFFFIRQ Channel IRQ 4294967294Driver c:\windows\system32\drivers\iastora.sys (15.7.0.1014, 873.98 KB (894,952 bytes), 3/17/2017 5:46 PM)
Code:
Event[12373]: Log Name: System
Source: Microsoft-Windows-UserPnp
Date: 2017-09-13T17:51:10.634
Event ID: 20001
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-APBB546
Description:
Driver Management concluded the process to install driver ialpss2_gpio2_skl.inf_amd64_756e05885122a2c5\ialpss2_gpio2_skl.inf for Device Instance ID ACPI\INT3451\3&11583659&0 with the following status: 0x0.
Code:
Event[12374]: Log Name: System
Source: Microsoft-Windows-UserPnp
Date: 2017-09-13T17:51:11.771
Event ID: 20001
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-APBB546
Description:
Driver Management concluded the process to install driver ialpss2_i2c_skl.inf_amd64_a4b756dd3b9bfed6\ialpss2_i2c_skl.inf for Device Instance ID PCI\VEN_8086&DEV_A2E0&SUBSYS_07DB1028&REV_00\3&11583659&0&A8 with the following status: 0x0.
Code:
Event[12375]:
Log Name: System
Source: Microsoft-Windows-UserPnp
Date: 2017-09-13T17:51:12.361
Event ID: 20001
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-APBB546
Description:
Driver Management concluded the process to install driver ialpss2_i2c_skl.inf_amd64_a4b756dd3b9bfed6\ialpss2_i2c_skl.inf for Device Instance ID PCI\VEN_8086&DEV_A2E1&SUBSYS_07DB1028&REV_00\3&11583659&0&A9 with the following status: 0x0.
Code:
Event[12376]:
Log Name: System
Source: Microsoft-Windows-UserPnp
Date: 2017-09-13T17:51:13.316
Event ID: 20001
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: DESKTOP-APBB546
Description:
Driver Management concluded the process to install driver ialpss2_uart2_skl.inf_amd64_bc738875a1557c1d\ialpss2_uart2_skl.inf for Device Instance ID PCI\VEN_8086&DEV_A2A7&SUBSYS_07DB1028&REV_00\3&11583659&0&F0 with the following status: 0x0.