BSOD DRIVER_POWER_STATE_FAILURE FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_

Page 2 of 2 FirstFirst 12

  1. Posts : 6
    Windows 10
    Thread Starter
       #11

    Here's the drivers info copied from DriverView:
    iaStorA.sys 00000000`378A0000 00000000`383ED000 0x00b4d000 1 38 System Driver Intel(R) Rapid Storage Technology driver - x64 15.7.0.1014 Intel Corporation Intel(R) Rapid Storage Technology driver 6/9/2017 8:00:44 PM 3/17/2017 5:46:14 PM C:\Windows\System32\drivers\iaStorA.sys A iaStorA @oem69.inf,%iaStorA.DeviceDesc%;Intel Chipset SATA RAID Controller

    This link shows the driver installed is the recent version:
    Downloads for Intel® Rapid Storage Technology (Intel® RST)

    iaLPSS2_I2C.sys 00000000`3BEE0000 00000000`3BF0F000 0x0002f000 1 97 System Driver Intel(R) Serial IO I2C Driver v2 30.100.1633.3 Intel Corporation Intel(R) Serial IO Driver 8/29/2016 9:53:26 PM 3/17/2017 5:42:12 PM C:\Windows\System32\drivers\iaLPSS2_I2C.sys A iaLPSS2_I2C @oem8.inf,%iaLPSS2_I2C.SVCDESC%;Intel(R) Serial IO I2C Driver v2

    I did install the chipset drivers from http://www.dell.com/support/home/uk/...&categoryId=CS
    The version of the driver installed also match the recent supported version on Dell's site.
    Is there a more recent driver from Intel? The one I found is released over two years ago: Download Intel® Serial IO Driver for Windows® 10
      My Computer


  2. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #12

    This is the link for the Dell drivers in case they are needed in the future:
    Support for Alienware Aurora R6 | Drivers downloads | Dell US
      My Computer


  3. Posts : 6
    Windows 10
    Thread Starter
       #13

    Hi,

    I tried to upgrade every driver possible, and still BSOD persists.

    I attached the latest dumps.
      My Computer


  4. Posts : 6
    Windows 10
    Thread Starter
       #14

    At this point I'm willing to install new windows on my computer. Will fresh install help? If so, windows 8 or 10?
      My Computer


  5. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #15

    There was 1 recurrent misbehaving driver and 1 new misbehaving driver:
    nvlddmkm.sys
    iaLPSS2_UART2.sys

    1) Use the Dell website to reinstall Intel chip set drivers
    2) Use the Dell website to reinstall Nvidia drivers after uninstalling using DDU.

    After both installations open the Dell website and run the full set of diagnostic tools on the PC and post images of the results into the thread.

    After running the Dell diagnostics download and install the Intel processor diagnostic tool:
    https://www.intel.com/content/www/us...iagnostic-Tool
    Post an image of the results into the thread.

    Read these links on stress testing CPU and GPU.
    Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials
    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials
      My Computer


  6. Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       #16

    Yes. Clean install will help as it will eliminate many confounding factors.

    Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials


    The faulting application was: AlienwareAlienFXController.exe

    Code:
    9/20/2017 5:10 PM    Application Error    Faulting application name: AlienwareAlienFXController.exe, version: 4.6.20.0, time stamp: 0x583ef316
    Faulting module name: KERNELBASE.dll, version: 10.0.14393.1715, time stamp: 0x59b0d93a
    Exception code: 0xe0434352
    Fault offset: 0x000da9f2
    Faulting process id: 0x14d0
    Faulting application start time: 0x01d332332efbf506
    Faulting application path: C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: 42a29f31-4c48-445d-83d4-3ba26e358661
    Faulting package full name: 
    Faulting package-relative application ID:
    So a clean install using a windows 10 iso will fix this problem.

    Steps To fix AlienwareAlienFXController.exe Error | 18005822431


    Code:
    Event[13804]:  Log Name: System
      Source: Service Control Manager
      Date: 2017-09-20T10:09:29.820
      Event ID: 7000
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-APBB546
      Description: 
    The xhunter1 service failed to start due to the following error: 
    Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
    Code:
    Event[13747]:  Log Name: System
      Source: Microsoft-Windows-Kernel-Power
      Date: 2017-09-20T10:07:17.173
      Event ID: 41
      Task: N/A
      Level: Critical
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-APBB546
      Description: 
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Code:
    Event[13743]:  Log Name: System
      Source: Microsoft-Windows-WER-SystemErrorReporting
      Date: 2017-09-20T10:07:37.717
      Event ID: 1001
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-APBB546
      Description: 
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000009f (0x0000000000000003, 0xffffc08a8df38060, 0xfffff8017c4958e0, 0xffffc08a9ba29c10). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: ef0105ca-4c88-4a44-8330-2b3973f4634e.
    Code:
    Event[13739]:  Log Name: System
      Source: EventLog
      Date: 2017-09-20T10:07:32.857
      Event ID: 6008
      Task: N/A
      Level: Error
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: DESKTOP-APBB546
      Description: 
    The previous system shutdown at 4:44:49 AM on ?9/?20/?2017 was unexpected.
    Code:
    Event[13719]:  Log Name: System
      Source: Microsoft-Windows-FilterManager
      Date: 2017-09-20T03:01:16.323
      Event ID: 4
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-APBB546
      Description: 
    File System Filter 'wcifs' (Version 10.0, ?2016?-?09?-?15T09:42:03.000000000Z) failed to attach to volume '\Device\HarddiskVolumeShadowCopy1'.  The filter returned a non-standard final status of 0xC000000D.  This filter and/or its supporting applications should handle this condition.  If this condition persists, contact the vendor.
    Code:
    Event[13698]:  Log Name: System
      Source: Microsoft-Windows-FilterManager
      Date: 2017-09-19T15:34:08.730
      Event ID: 4
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: DESKTOP-APBB546
      Description: 
    File System Filter 'wcifs' (Version 10.0, ?2016?-?09?-?15T09:42:03.000000000Z) failed to attach to volume '\Device\HarddiskVolumeShadowCopy3'.  The filter returned a non-standard final status of 0xC000000D.  This filter and/or its supporting applications should handle this condition.  If this condition persists, contact the vendor.
    Last edited by zbook; 20 Sep 2017 at 13:11.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 08:22.
Find Us




Windows 10 Forums