1.    11 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 2
    Windows 10 Home 64-bit (10.0, Build 15063)

    BSOD- DPC Watchdog Violation Windows 10


    Hey all,

    Im very new to this website FYI, but I am trying to solve the BSOD that my boyfriend's laptop is getting. Like many others, the laptop freezes during a video, usually Youtube, and makes a weird repeating sound out of the video. Some things I have tried to solve this:


    I have looked through a lot of other threads for example this : WinDBG - The Basics for Debugging Crash Dumps in Windows 10and BSOD, everytime i watch videos on youtube, DPC watchdog violation to get to know more about it. I have downloaded the WinDBG but I have no idea what I'm doing so I follow very closely on any instruction I can find.

    As suggested in some threads, I went onto the Asus website and updated my BIOS and I downgraded my Wireless to an older version.

    This solved my issue for maybe 2 days.

    Now im trying to play around with WinDBG, it always tell me I dont have access and that it needs permission. I have worked my way around this with doing the 'Run as Administrator' because I could not find any options in it's properties tab.

    Anyways, here are the specs:

    Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
    System Manufacturer: ASUSTeK COMPUTER INC.
    System Model: X555LAB BIOS: X555LAB.601
    Processor: Intel(R) Core(TM) i5-5200U CPU @ 2.20GHz (4 CPUs), ~2.2GHz

    And I'll attach my dump file.

    I really hope someone will be able to help me.I would be very thankful for it!

    Thanks in advance!

    Attachment 152804
      My ComputerSystem Spec
  2.    11 Sep 2017 #2
    Join Date : Oct 2016
    Posts : 327
    seL4

    It looks like your Realtek Wifi driver (rtwlane.sys) is causing the DPC Watchdog violations.

    Code:
    00 fffff801`d19d5bc8 fffff801`cf21f3d2 nt!KeBugCheckEx
    01 fffff801`d19d5bd0 fffff801`cf0f8899 nt!KeAccumulateTicks+0x124ea2
    02 fffff801`d19d5c30 fffff801`cf00a676 nt!KeClockInterruptNotify+0x599
    03 fffff801`d19d5f40 fffff801`cf092675 hal!HalpTimerClockInterrupt+0x56
    04 fffff801`d19d5f70 fffff801`cf1f0bfa nt!KiCallInterruptServiceRoutine+0xa5
    05 fffff801`d19d5fb0 fffff801`cf1f1047 nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    06 fffff801`d19ce1d0 fffff801`cf008e00 nt!KiInterruptDispatchNoLockNoEtw+0x37
    07 fffff801`d19ce368 fffff801`cf008d34 hal!HalpTimerGetInternalData
    08 fffff801`d19ce370 fffff801`d8b20918 hal!KeStallExecutionProcessor+0x134
    09 fffff801`d19ce400 00000000`00000000 rtwlane+0x30918

    Try an older version of the Realtek Wifi Driver, you are currently using a release from 5/19/2017.

    If that doesn't resolve the issue, try updating to the latest driver from Realtek.
      My ComputerSystem Spec
  3.    11 Sep 2017 #3
    Join Date : Sep 2017
    Posts : 2
    Windows 10 Home 64-bit (10.0, Build 15063)
    Thread Starter

    Thanks for your response Spectrum.

    Unforunately I get this when I try to install that version:

    Attachment 152815

    I noticed another version that I had: 2023.43.914.2016

    So I will switch and try it with that and see what happens.

    Thanks again!
      My ComputerSystem Spec

 


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