Bsod system thread exception not handled

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  1. raya2's Avatar
    Posts : 23
    10 x64
       #1

    Bsod system thread exception not handled


    Recently I got this BSOD:

    SYSTEM THREAD EXCEPTION NOT HANDLED

    The first time, Its said about a file named "fltMgr.sys"; But after that, Everytime It only shows "SYSTEM THREAD EXCEPTION NOT HANDLED"

    Windows can't loads up. I just can access the windows only in safe mode.

    Windows 10 Pro x64

    The dump has been uploaded.

    Thank u.
    Last edited by raya2; 11 Sep 2017 at 13:42.
      My Computer

  2. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #2

    Hi raya2,

    Please try the following to see if you can boot into normal mode.




    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    If you can boot into normal mode using this method, uninstall Avast. Avast looks to be the cause of the crash.
    Last edited by axe0; 12 Sep 2017 at 18:14. Reason: Revert edit
      My Computers


  3. Posts : 38,353
    windows 10 professional version 1607 build 14393.969 64 bit
       #3

    Open administrative command prompt and type or copy and paste: slmgr /dlv
      My Computer

  4. raya2's Avatar
    Posts : 23
    10 x64
    Thread Starter
       #4

    Here is the screenshot:



    And after typing "slui.exe 0x2a 0x8007043C", It shows:

      My Computer

  5. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #5

    When you search slmgr, what do you get in Windows Explorer?
    An example of my system
    Attachment 152998
      My Computers

  6. lx07's Avatar
    Posts : 5,479
    2004
       #6

    You can't run slmgr in safe mode - it doesn't work.
      My Computer

  7. axe0's Avatar
    Posts : 14,785
    Windows 10 Pro
       #7

    Oops, forgot about safe mode when I edited my post

    Reverted the edit
      My Computers

  8. raya2's Avatar
    Posts : 23
    10 x64
    Thread Starter
       #8

    axe0 said:
    Hi raya2,

    Please try the following to see if you can boot into normal mode.




    Diagnostics Test

     Clean boot


    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    If you can boot into normal mode using this method, uninstall Avast. Avast looks to be the cause of the crash.
    I launched an app named "BluScreenView" & it shows the cause of BSOD is from a file named "aswSnx.sys" that is a part of Avast antivirus.

    Also u say its from Avast too, So I'm %99 sure that problem is from Avast.

    I will contact Avast support team.

    axe0 said:
    When you search slmgr, what do you get in Windows Explorer?
    An example of my system
    Attachment 152998
    Here:

      My Computer


  9. Posts : 934
    Windows 10 Pro
       #9

    Theres illegal software installed on the computer. Also it seems that Windows or another Microsoft product wasnt activated the legal way.
      My Computer

  10. raya2's Avatar
    Posts : 23
    10 x64
    Thread Starter
       #10

    BSODHunter said:
    Theres illegal software installed on the computer. Also it seems that Windows or another Microsoft product wasnt activated the legal way.
    So u mean if I remove that illegal software "Sexy Beach Premium Resort" (I leeched this illegal software from torrent), my problem will be solved?! Or maybe u r referring to another software?
      My Computer


 
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