Windows 10: Bsod system thread exception not handled Solved

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  1.    11 Sep 2017 #1

    Bsod system thread exception not handled


    Recently I got this BSOD:

    SYSTEM THREAD EXCEPTION NOT HANDLED

    The first time, Its said about a file named "fltMgr.sys"; But after that, Everytime It only shows "SYSTEM THREAD EXCEPTION NOT HANDLED"

    Windows can't loads up. I just can access the windows only in safe mode.

    Windows 10 Pro x64

    The dump has been uploaded.

    Thank u.
    Last edited by raya2; 11 Sep 2017 at 13:42.
      My ComputerSystem Spec


  2. Posts : 13,520
    Windows 10 Pro
       11 Sep 2017 #2

    Hi raya2,

    Please try the following to see if you can boot into normal mode.




    Bsod system thread exception not handled Diagnostics Test Bsod system thread exception not handled
     Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    If you can boot into normal mode using this method, uninstall Avast. Avast looks to be the cause of the crash.
    Last edited by axe0; 12 Sep 2017 at 18:14. Reason: Revert edit
      My ComputersSystem Spec


  3. Posts : 18,534
    windows 10 professional version 1607 build 14393.969 64 bit
       11 Sep 2017 #3

    Open administrative command prompt and type or copy and paste: slmgr /dlv
      My ComputerSystem Spec

  4.    12 Sep 2017 #4

    Here is the screenshot:



    And after typing "slui.exe 0x2a 0x8007043C", It shows:

      My ComputerSystem Spec


  5. Posts : 13,520
    Windows 10 Pro
       12 Sep 2017 #5

    When you search slmgr, what do you get in Windows Explorer?
    An example of my system
    Attachment 152998
      My ComputersSystem Spec

  6.    12 Sep 2017 #6

    You can't run slmgr in safe mode - it doesn't work.
      My ComputerSystem Spec


  7. Posts : 13,520
    Windows 10 Pro
       12 Sep 2017 #7

    Oops, forgot about safe mode when I edited my post

    Reverted the edit
      My ComputersSystem Spec

  8.    13 Sep 2017 #8

    axe0 said: View Post
    Hi raya2,

    Please try the following to see if you can boot into normal mode.




    Bsod system thread exception not handled Diagnostics Test Bsod system thread exception not handled
     Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    If you can boot into normal mode using this method, uninstall Avast. Avast looks to be the cause of the crash.
    I launched an app named "BluScreenView" & it shows the cause of BSOD is from a file named "aswSnx.sys" that is a part of Avast antivirus.

    Also u say its from Avast too, So I'm %99 sure that problem is from Avast.

    I will contact Avast support team.

    axe0 said: View Post
    When you search slmgr, what do you get in Windows Explorer?
    An example of my system
    Attachment 152998
    Here:

      My ComputerSystem Spec

  9.    13 Sep 2017 #9

    Theres illegal software installed on the computer. Also it seems that Windows or another Microsoft product wasnt activated the legal way.
      My ComputerSystem Spec

  10.    13 Sep 2017 #10

    BSODHunter said: View Post
    Theres illegal software installed on the computer. Also it seems that Windows or another Microsoft product wasnt activated the legal way.
    So u mean if I remove that illegal software "Sexy Beach Premium Resort" (I leeched this illegal software from torrent), my problem will be solved?! Or maybe u r referring to another software?
      My ComputerSystem Spec


 
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