Windows 10: BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends


  1. Posts : 4
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
       10 Sep 2017 #1

    BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends


    i tryed useing the program you say i need too use for helping you, but it does not complet i just stops. i dont know if i need to give it more time but i stod for 3 hours~ stuck or something at "0:42:45,82: Creating sysinfo file"
      My ComputerSystem Spec


  2. Posts : 3,137
    64bit Win 10 Pro ver 1709 Build 16299.248 and W10 Insider Build 17101 and 17604
       11 Sep 2017 #2

    If the logfiles cannot be posted we can't see what the problem is. It could be worth running a few system check commands such as sfc /scannow and chkdsk /f in a command prompt to see if there are any file corruptions.
      My ComputersSystem Spec


  3. Posts : 4
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       11 Sep 2017 #3

    in what you say?
      My ComputerSystem Spec


  4. Posts : 3,137
    64bit Win 10 Pro ver 1709 Build 16299.248 and W10 Insider Build 17101 and 17604
       11 Sep 2017 #4
      My ComputersSystem Spec


  5. Posts : 4
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       12 Sep 2017 #5

    okay i did both and the Drive Error Checking in Windows 10 said "OK"
    and the SFC Command in Windows 10 said:

    Windows PowerShellCopyright (C) 2016 Microsoft Corporation. All rights reserved.PS C:\Windows\system32>PS C:\Windows\system32> sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.PS C:\Windows\system32>

    so nothing is wrong it seems but i get that BSOD anyway
      My ComputerSystem Spec


  6. Posts : 3,137
    64bit Win 10 Pro ver 1709 Build 16299.248 and W10 Insider Build 17101 and 17604
       12 Sep 2017 #6

    A WHEA error aka bugcheck 0x124 is usually a hardware problem and the method of solving this is to find which bit of hardware is causing the problem.

    We generally suggest working through a whole range of tests:


    BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends STOP 0x124 Troubleshooting BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends
    Read carefully before proceeding.


    warning   Warning
    If you're overclocking your system, revert back to stock clocks now.

    Note   Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends ONE BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends
     CPU TEST

    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends TWO BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends
     RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends THREE BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends
     HDD TEST

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends FOUR BSOD (WHEA_UNCORRECTABLE_ERROR) while playing league of legends
     GPU TEST

    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 10 Forums

    Note   Note
    Run Furmark for around 30 minutes.
    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My ComputersSystem Spec


  7. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       12 Sep 2017 #7

    Please see posting instructions: BSOD - Posting Instructions - Windows 10 Forums

    Please use English as the default language: Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

    Please post the information below in case the DM log collector malfunctions:
    1) In the left lower corner type msinfo32 > wait 5 to 10 minutes for it to fully load > click file > save to desktop as *.nfo file > post into thread using one drive or drop box share link.
    2) in the left lower corner type dxdiag > wait 5 to 10 minutes for it to fully load > click next page multiple times > save all information > post share link using one drive or drop box into the thread.
    3) Open administrative command prompt and type or copy and paste:
    get-eventlog System > $env:homeDrive$env:homePath\Desktop\system.txt
    Post the event log into the thread using a one drive or drop box share link.
    4) Open administrative command prompt and type or copy and paste:
    type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"
    Post the host log into the thread using a one drive or drop box share link.
      My ComputerSystem Spec


  8. Posts : 4
    Microsoft Windows 10 Pro 64-bit 15063 Multiprocessor Free
    Thread Starter
       13 Sep 2017 #8

    im sory zbook but im not very good at computers and that just gives no sense for me. what left lower corner? tryed in the program DM log but can type anything in there.
      My ComputerSystem Spec


  9. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       13 Sep 2017 #9

    Dejsing said: View Post
    im sory zbook but im not very good at computers and that just gives no sense for me. what left lower corner? tryed in the program DM log but can type anything in there.
    Open administrative command prompt and type or copy and paste:
    dism /online /cleanup-image /restorehealth
    chkdsk /scan
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    In the left lower corner just to the right of the Windows icon is blank or displays "type here to search". If you type msinfo32 the best match will be system information desktop application. For dxdiag the best match will be dxdiag run command. The dxdiag will take longer to load and you may not know whether or not it has completely loaded. So click on next page then next page, then next page, etc. Give it lots of time to load then save all information.

    For the event log use this command (different from the earlier command) in administrative power shell:
    Get-EventLog system | Format-List > $env:homeDrive$env:homePath\Desktop\system.txt

    Give the DM log collector another try as this is the optimal way to submit the troubleshooting logs. Please give it a lot of extra time to load and then post the zip into the thread.
      My ComputerSystem Spec


  10. Posts : 14,213
    windows 10 professional version 1607 build 14393.969 64 bit
       15 Sep 2017 #10

    Please let us know your progress.
    Which steps worked? Which steps did not work?
      My ComputerSystem Spec


 

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