1.    10 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 5
    windows 10

    randomly crashes bluescreen error code DPC_WATHDOG_VIOLATION


    i need help to resolve this problem i have.
    i cant read the dmp files so i ask you guys to help me
    i have had this problem in a month now and i have tryed everything at this point.
    ree instaling windows, driver etc. watched vids on youtube but to no resolvement

    here is the dmp file Dropbox - 091017-18375-01.dmp

    thank you
      My ComputerSystem Spec
  2.    10 Sep 2017 #2
    Join Date : Jan 2014
    Indiana/Florida
    Posts : 1,514
    Windows 10 Home x64

    Welcome to the forums mats1995!

    Don't use dropbox so can't see the logs. Two or three different solutions I found on Microsoft support though. Most of them point to driver issues. Have you tried : device manager > system devices > intel management engine interface > properties > driver. Uninstall it and either go to intel and get the newest one or you could try letting windows do it. Install and reboot.
      My ComputerSystem Spec
  3.    10 Sep 2017 #3
    Join Date : Oct 2016
    Posts : 327
    seL4

    Hi Mats1995,

    In order for us to best help you, please run our log collector and post the resulting .zip file as an attachment.
    Instructions are located here: BSOD - Posting Instructions - Windows 10 Forums

    Looking at the crash dump you posted on dropbox, you are running into a DPC watchdog violation. This means that the system is spending too long processing work related to device interrupts.

    The stack information shows that nvlddmkm.sys (nvidia display driver) is the likely culprit.

    Code:
    0: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff800`530462e8 fffff800`5103245d nt!KeBugCheckEx
    01 fffff800`530462f0 fffff800`50f0b899 nt!KeAccumulateTicks+0x124f2d
    02 fffff800`53046350 fffff800`50e1d676 nt!KeClockInterruptNotify+0x599
    03 fffff800`53046660 fffff800`50ea5675 hal!HalpTimerClockInterrupt+0x56
    04 fffff800`53046690 fffff800`51003bfa nt!KiCallInterruptServiceRoutine+0xa5
    05 fffff800`530466d0 fffff800`51004047 nt!KiInterruptSubDispatchNoLockNoEtw+0xea
    06 fffff800`53046720 fffff809`49649465 nt!KiInterruptDispatchNoLockNoEtw+0x37
    07 fffff800`530468b8 fffff809`4966b0e3 nvlddmkm+0x1b9465
    08 fffff800`530468c0 ffffe60e`7b52e000 nvlddmkm+0x1db0e3
    09 fffff800`530468c8 00000000`00000000 0xffffe60e`7b52e000
    Please ensure you are running the latest driver from Nvidia.

    If you've overclocked your card, please reset everything to defaults. I'd also suggest monitoring the temperature of your GPU, this can be done with Nvidia's control panel or a 3rd party tool like HWMonitor.
      My ComputerSystem Spec
  4.    10 Sep 2017 #4
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    Please see posting instructions: BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  5.    18 Sep 2017 #5
    Join Date : Sep 2017
    Posts : 5
    windows 10
    Thread Starter

    update


    Quote Originally Posted by mats1995 View Post
    i need help to resolve this problem i have.
    i cant read the dmp files so i ask you guys to help me
    i have had this problem in a month now and i have tryed everything at this point.
    ree instaling windows, driver etc. watched vids on youtube but to no resolvement

    here is the dmp file Dropbox - 091017-18375-01.dmp

    thank you
    i have the correct info for you guys. sorry for the dropbox link. i am new to this forum but ive now read the instuctions
    Last edited by mats1995; 18 Sep 2017 at 12:15.
      My ComputerSystem Spec
  6.    18 Sep 2017 #6
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    The logs are in a foreign language an cannot be scanned or read. Please use English as the default language and re-post the zip so that the logs can be troubleshooted.:

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

    BSOD - Posting Instructions - Windows 10 Forums
      My ComputerSystem Spec
  7.    18 Sep 2017 #7
    Join Date : Sep 2017
    Posts : 5
    windows 10
    Thread Starter

    here is the new file for you
      My ComputerSystem Spec
  8.    18 Sep 2017 #8
    Join Date : Oct 2016
    Posts : 327
    seL4

    Both crash dumps are showing your Nvidia display driver as the problem, I see you still haven't updated it as I suggested last week. Is there a reason you do not want to update your display driver?
      My ComputerSystem Spec
  9.    18 Sep 2017 #9
    Join Date : Sep 2017
    Posts : 5
    windows 10
    Thread Starter

    no there is not. im about to instal them now, so i will come back if the problem stil is here. thanks for your help
    update> i have no perfomed a clean install of the nvidia drivers so i hope this will resolve the problem
      My ComputerSystem Spec
  10.    18 Sep 2017 #10
    Join Date : Apr 2017
    Posts : 8,903
    windows 10 professional version 1607 build 14393.969 64 bit

    There were 2 bsod mini dump files that were debugged.
    The debugging displayed 1 misbehaving hardware driver.
    The logs indicated that Windows failed fast startup.
    There was corruption noted in a registry hive.


    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    4) chkdsk /x /f /r
    This may take many hours so plan to run overnight.
    5) Use the information in this link to find the chkdsk report in the event.vwr and post the report into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    6) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

    The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.

    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.

    Official Display Driver Uninstaller DDU Download
    Display Driver Uninstaller Download version 17.0.7.2

    Display Driver Uninstaller: How to use - Windows 7 Help Forums

    NVIDIA

    7) run one of the SMART tests on your drives: (free versions)

    CrystalDiskInfo - Software - Crystal Dew World:
    CrystalDiskInfo - Software - Crystal Dew World
    Download Center - Crystal Dew World
    Software - Crystal Dew World

    HD Tune: http://www.hdtune.com/

    Hard Disk Sentinel - HDD health and temperature monitoring: Hard Disk Sentinel - HDD health and temperature monitoring

    When the SMART test has completed open the Microsoft snipping tool and make images of the results to post into the thread.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

    Check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials



    Code:
    Event[737]:  Log Name: System  Source: Microsoft-Windows-Kernel-General  Date: 2017-09-15T11:25:31.602  Event ID: 5  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT-MYNDIGHET\SYSTEM  Computer: DESKTOP-1R064Q3  Description: {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.
    Code:
    Event[576]:  Log Name: System  Source: Microsoft-Windows-Kernel-Boot  Date: 2017-09-15T11:02:30.721  Event ID: 29  Task: N/A  Level: Error  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT-MYNDIGHET\SYSTEM  Computer: DESKTOP-1R064Q3  Description: Windows failed fast startup with error status 0xC0000411.
    Code:
    Event[731]:  Log Name: System  Source: volmgr  Date: 2017-09-15T11:25:31.080  Event ID: 46  Task: N/A  Level: Error  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-1R064Q3  Description: Crash dump initialization failed!
    nvlddmkm.sys nVidia Video drivers http://www.nvidia.com/Download/index.aspx
    Get from OEM for laptops



    Code:
    Adapter Type    GeForce GTX 1080, NVIDIA compatibleAdapter Description    NVIDIA GeForce GTX 1080Adapter RAM    (1,048,576) bytesInstalled Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dllDriver Version    22.21.13.8205INF File    oem12.inf (Section088 section)Colour Planes    Not AvailableColour Table Entries    4294967296Resolution    1920 x 1080 x 144 hertzBits/Pixel    32Memory Address    0xFA000000-0xFAFFFFFFMemory Address    0xC0000000-0xCFFFFFFFMemory Address    0xD0000000-0xD1FFFFFFI/O Port    0x0000D000-0x0000D07FIRQ Channel    IRQ 40I/O Port    0x000003B0-0x000003BBI/O Port    0x000003C0-0x000003DFMemory Address    0xA0000-0xBFFFFDriver    c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,912 bytes), 19/05/2017 18:04)    Name    NVIDIA GeForce GTX 1080PNP Device ID    PCI\VEN_10DE&DEV_1B80&SUBSYS_62863842&REV_A1\6&1F492DAF&0&00400018Adapter Type    NVxx, NVIDIA compatibleAdapter Description    NVIDIA GeForce GTX 1080Adapter RAM    (1,048,576) bytesInstalled Drivers    C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dllDriver Version    22.21.13.8205INF File    oem12.inf (Section088 section)Colour Planes    Not AvailableColour Table Entries    4294967296Resolution    1920 x 1080 x 144 hertzBits/Pixel    32Memory Address    0xF8000000-0xFB0FFFFFMemory Address    0xA0000000-0xD1FFFFFFMemory Address    0xB0000000-0xB1FFFFFFIRQ Channel    IRQ 40Driver    c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,912 bytes), 19/05/2017 18:04)
      My ComputerSystem Spec

 


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