Windows 10: Event viewer crashing every few minutes

  1.    08 Sep 2017 #1

    Event viewer crashing every few minutes

    Hello everyone i just win 10 on a new laptop HP i checked EVENT VIEWER and found an error under Applications occuring every few minutes but I don't notice it

    What does this mean

    Log Name: Application
    Source: Application Error
    Date: 9/8/2017 11:17:41 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Faulting application name: ShellExperienceHost.exe, version: 10.0.10240.16401, time stamp: 0x55b1a820
    Faulting module name: twinapi.appcore.dll, version: 10.0.10240.16397, time stamp: 0x55af1390
    Exception code: 0xc000027b
    Fault offset: 0x000000000006687f
    Faulting process id: 0x9d0
    Faulting application start time: 0x01d328b9cdccce89
    Faulting application path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
    Faulting module path: C:\Windows\System32\twinapi.appcore.dll
    Report Id: 3f09a50a-d755-45f8-9096-9510c3180a19
    Faulting package full name: Microsoft.Windows.ShellExperienceHost_10.0.10240.16384_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: App
    Event Xml:
    <Event xmlns="">
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <TimeCreated SystemTime="2017-09-08T15:47:41.000000000Z" />
    <Security />
      My ComputerSystem Spec

  2.    08 Sep 2017 #2

    Hi Saren,

    ShellExperienceHost.exe is a part of Windows, it helps display Windows Store applications. The error code shown, 0xc000027b, means that an internal exception occurred within the application. Since this is developed by Microsoft, they will be the ones who can fix it.

    I also noticed the version string of ShellExperienceHost.exe (10.0.10240) indicates you are running the initial release of Windows 10 from 2015, rather than the current release from Spring of 2017 (10.0.15063).

    For comparison, here is the version string of ShellExperienceHost.exe on 15063

            Verified:       Signed
            Signing date:   12:48 AM 3/18/2017
            Publisher:      Microsoft Windows
            Company:        Microsoft Corporation
            Description:    Windows Shell Experience Host
            Product:        Microsoft« Windows« Operating System
            Prod version:   10.0.15063.0
            File version:   10.0.15063.0 (WinBuild.160101.0800)
            MachineType:    64-bit

    Microsoft have fixed tons of bugs since the initial release, and there is a very good chance that this error in particular will be resolved once you update to 10.0.15063 (aka the Creator's Update).

    Here is a guide on using the Windows Update Assistant to jump to the current release:

    Update to Latest Version of Windows 10 using Update Assistant Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec

  3.    08 Sep 2017 #3

    thank you for that will i lose any files or settings if I upgrade?
      My ComputerSystem Spec

  4.    08 Sep 2017 #4

    An upgrade does not touch personal files, however I would strongly recommend you backup important files as a general practice.
      My ComputerSystem Spec

  5.    08 Sep 2017 #5

    What i mean to say is I have changed the look and feel of my Windows 10 to look like the Classic shell, i even have a program called Classic shell to make it look like older versions, i am not a fan of the apps, widgets, touchscreen, cortana, edge, etc... Now i have windows looking like I want, if I upgrade, will it reload all those features I don't want ?
      My ComputerSystem Spec

  6.    08 Sep 2017 #6

    You may have to reinstall/reapply those tweaks, but that should honestly take under 30 minutes.

    The version you are on is not supported by Microsoft since May of this year. Meaning you are not getting any security or reliability updates. The situation will not improve the longer you wait.
      My ComputerSystem Spec


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