Which steps were you able to complete in posts #3 and what were the results?
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
Which antivirus products are always on?
Bitdefender
Windows defender
Malwarebytes
Please check to see which are currently on and off.
When the encryption is off it may be easier to troubleshoot other problems displayed in the event logs:
Code:
Event[7415]: Log Name: System
Source: Service Control Manager
Date: 2017-09-08T10:26:50.640
Event ID: 7034
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jupiter
Description:
The Windows Defender Advanced Threat Protection Service service terminated unexpectedly. It has done this 3 time(s).
Code:
Event[7414]: Log Name: System
Source: Application Popup
Date: 2017-09-08T10:26:50.330
Event ID: 26
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Jupiter
Description:
Application popup: Windows - Bad Image : Exception Processing Message 0xc000007b Parameters 0x7ffb8c551718 0xffffffffc0000428 0x7ffb8c551718 0x7ffb8c551718
Code:
Event[7403]: Log Name: System
Source: Application Popup
Date: 2017-09-08T10:24:47.945
Event ID: 26
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Jupiter
Description:
Application popup: Windows - Bad Image : Exception Processing Message 0xc000007b Parameters 0x7ffb8c551718 0xffffffffc0000428 0x7ffb8c551718 0x7ffb8c551718
Event[7404]:
Log Name: System
Source: Service Control Manager
Date: 2017-09-08T10:24:48.745
Event ID: 7034
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jupiter
Description:
The Windows Image Acquisition (WIA) service terminated unexpectedly. It has done this 1 time(s).
Code:
bdprivmon bdprivmon bdprivmon File System Boot Stopped OK FALSE FALSE 4,096 8,192 0 5/9/2017 8:59:18 AM C:\WINDOWS\system32\DRIVERS\bdprivmon.sys
Code:
Event[7398]: Log Name: System
Source: Service Control Manager
Date: 2017-09-08T10:24:45.528
Event ID: 7026
Task: N/A
Level: Information
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jupiter
Description:
The following boot-start or system-start driver(s) did not load:
bdprivmon
dam
EhStorClass
Code:
Event[7386]: Log Name: System
Source: BTHUSB
Date: 2017-09-08T10:24:43.531
Event ID: 34
Task: N/A
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jupiter
Description:
The local adapter does not support an important Low Energy controller state to support peripheral mode. The minimum required supported state mask is 0x491f7fffff, got 0x1fffffff. Low Energy peripheral role functionality will not be available.
Code:
Event[7385]: Log Name: System
Source: Microsoft-Windows-Directory-Services-SAM
Date: 2017-09-08T10:24:43.435
Event ID: 16962
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Jupiter
Description:
Remote calls to the SAM database are being restricted using the default security descriptor: O:SYG:SYD:(A;;RC;;;BA).
For more information please see http://go.microsoft.com/fwlink/?LinkId=787651.
Code:
Event[7326]: Log Name: System
Source: Service Control Manager
Date: 2017-09-07T22:06:16.815
Event ID: 7034
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Jupiter
Description:
The Windows Defender Advanced Threat Protection Service service terminated unexpectedly. It has done this 3 time(s).
Code:
Event[7323]: Log Name: System
Source: Application Popup
Date: 2017-09-07T22:05:14.486
Event ID: 26
Task: N/A
Level: Information
Opcode: Info
Keyword: N/A
User: S-1-5-18
User Name: NT AUTHORITY\SYSTEM
Computer: Jupiter
Description:
Application popup: Windows - Bad Image : Exception Processing Message 0xc000007b Parameters 0x7ffd58921718 0xffffffffc0000428 0x7ffd58921718 0x7ffd58921718